Sofar Sounds Reviews 166

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and engaging presence, making interactions pleasant and productive. The user experience is frequently highlighted as exceptional, with many people appreciating the intimate nature of the shows and the overall organization. Reviewers also enjoy the diverse selection of artists and unique locations. However, some customers also noted issues with the service and product. Some people were dissatisfied with the lack of communication regarding event locations and felt the venues occasionally lacked the expected intimate "Sofar vibe," sometimes being too noisy or formal. There were also occasional concerns about the sound quality and the diversity of artists or genres at certain events.

What people talk about most

Location

Reviewers highlight positive aspects of location, often praising the intimate and cozy vibes, and the... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the organizers,... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the genuine care of support... See more

User experience

Users describe positive interactions with the overall user experience. Many customers appreciated the... See more

Product

Reviewers mention ambiguous feedback about the product. Some customers appreciated the variety of acts,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beatrice (the organiser) was above and beyond, clear comms and incredibly quick responses. She went beyond the call of duty, and has a genuine care for the heart of the SOFAR events. The night r... See more

Company replied

Rated 5 out of 5 stars

Libby from the customer services saved the day. Had several tabs open on maybe events and mistakenly booked an event focusing on the location instead of the date. I did reach out to ask if t... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure to work with Brenda from SoFar and the fellow artists who performed at Soul Sundays. Everyone was kind, the evening was organized but relaxed at the same time. The audience were very... See more

Company replied

Rated 5 out of 5 stars

As a music lover who doesn't always want to be in a large crowd, this is perfect. I enjoy the intimate and unique settings, and the music is usually pretty good. The people who make it happen are alwa... See more

Company replied


Company details

  1. Event Ticket Seller

Written by the company

Sofar brings people together through the power of live performance — in living rooms, rooftops, bookshops, and beyond. We're building a global community, one intimate experience at a time — connecting audiences with emerging artists and performers in unexpected spaces across hundreds of cities worldwide. Every Sofar experience is a shared moment. Just you, a small group of like-minded people, and incredibly talented performers at their very best. Whether you're a longtime fan or stumbling in for the first time, you'll leave having discovered something — and someone — new. We believe the best experiences are felt, not just watched. That's why we do what we do.


Contact info

4.2

Great

TrustScore 4 out of 5

166 reviews

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Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Lovely Location

Lovely Location, autumn was amazing, the last two boy bands were a bit meh. The vocals of the last guy would have really enjoyed some EQing in the higher mids, his voice was way to intense on the ears, even when moving further away.
Lovely team.

17 May 2026
Rated 3 out of 5 stars

A little ridiculous that they sell more…

A little ridiculous that they sell more tickets than there are seats so people arriving on time but last have to stand the entire time. The music though was incredible. But the last thing you want to do on a Friday night after a long week at work is stand for an hour

23 May 2026
Rated 5 out of 5 stars

Beautiful evening

Beatrice (the organiser) was above and beyond, clear comms and incredibly quick responses.

She went beyond the call of duty, and has a genuine care for the heart of the SOFAR events.

The night ran smoothly and the people left incredibly warmed by the event.

15 May 2026
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Reply from Sofar Sounds

This is so lovely to read - thank you, Nikita! ❤️✨

We'll make sure Beatrice sees this; she'll be thrilled to know the love she poured into this show had such an impact. Having people leave genuinely warmed by the experience is exactly what we're here for, and it's clear she embodies that. Hope to see you at a future Sofar!

All the best,
The Sofar Team

Rated 4 out of 5 stars

Good location

Good location , artists were good !

17 May 2026
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Reply from Sofar Sounds

Thank you for the love! 🎵✨ 

We hope to see you at a future Sofar.

All the best,
The Sofar Team

Rated 5 out of 5 stars

Amazing event

Amazing event: from the organization, the space, the lineup... all was great.
to be done again!

17 May 2026
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Reply from Sofar Sounds

Thank you so much - we're so glad it all came together! 🎵✨ We'll see you at the next one!


All the best, 
The Sofar Team

Rated 5 out of 5 stars

The value for money for this ambience…

The value for money for this ambience and quality of music was unbeatable. Lovely location and really intimate and cosy vibes

17 May 2026
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Reply from Sofar Sounds

Thank you so much for this, Lisa! ❤️🎶 

That warm, intimate feeling is exactly what we set out to create at every show - we're really glad it came through. 

Hope to see you at a future Sofar!

All the best,
The Sofar Team

Rated 5 out of 5 stars

Amazingly curated musicians & vibes ✨

The place and the ambiance were amazing. The diversity of the music surprised me in the best way. I felt safe there and truly happy to be part of such a lovely community. Thanks so much to the host, Esra, and everyone involved.

17 May 2026
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Reply from Sofar Sounds

Hi Simge,

This is everything - a beautiful space, diverse music, and feeling truly safe and part of the community ❤️🎵 

Big thanks to Esra and the Lisbon crew for setting the night up so well - we've shared this with them too. 

We'd love to see you back at another show soon.

All the best, 
The Sofar Team

Rated 5 out of 5 stars

Sofar is a wonderful

Sofar is a wonderful, curated musical experience - the musicians were profrssional and talented. The atmosphere delightfully intimate. What a gift of an experience.

17 May 2026
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Reply from Sofar Sounds

Hi Teyana,

"A gift of an experience" - what a lovely way to put it, thank you! 

Curated, talented and intimate is exactly what we aim for every time 🌟🎵 We've shared this with the Sofar Lusaka team, and we'd love to welcome you back to another show soon.


All the best, 
The Sofar Team

Rated 2 out of 5 stars

All of the performers were white

All of the performers were white, including the guitarists and were the same genre of pop music. All over i found the event incredibly bland. Definitely the worst SoFar show i had ever been to.

16 May 2026
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Reply from Sofar Sounds

Hi there,

Thank you for taking the time to share this - it's an important note, and we'll be passing it along to the Los Angeles team. 

Equity and a breadth of voices across our bookings are something we hold close, and feedback like yours helps us keep that intention front and centre. We'd love the chance to welcome you back to another Sofar soon.

All the best,
The Sofar Team

Rated 5 out of 5 stars

Stuck to time

Stuck to time. Great ambience and setup. Incredible lineup

17 May 2026
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Reply from Sofar Sounds

Thanks so much for this! Sticking to time, getting the ambience just right, and curating an incredible lineup - that's the Sofar checklist 🙌🏼🎶 

Hope to welcome you back to another Lusaka show soon.

All the best, 
The Sofar Team

Rated 5 out of 5 stars

The atmosphere

The atmosphere, the venue, and the music selection... Everything came together so beautifully that it truly felt like being in an angelic place. I feel very grateful to have had the chance to be part of this wonderful event as an audience member. I would wholeheartedly recommend it to everyone. Both the audience and the staff were incredibly friendly and welcoming, which made the experience even more special.

17 May 2026
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Reply from Sofar Sounds

Hi Merve,

What a beautiful write-up - thank you. An atmosphere that lands like that, with audience and staff who make everyone feel welcomed, is everything we hope for ❤️🎶 your comments have been passed back to the Sofar Ankara team, who worked so hard to deliver this experience.

We'd love to have you back at another show soon.

All the best, 
The Sofar Team

Rated 4 out of 5 stars

The show was great, good artist selection. However the planning around seating I thinking was poorly managed and so many disturbances as late comers were allowed to walk in and settle down during sets

Good so far, except the Bodega event on the 16th that could have been managed better. Too many disturbances that spoilt full enjoyment of the sets.

16 May 2026
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Reply from Sofar Sounds

Hi Chisenga,

Thanks for the kind words on the lineup, and for being honest about the rest. Our local teams work hard to make every Sofar feel calm and immersive from the first note, so we're sorry the late arrivals at the Bodega show pulled you out of the experience. 

Your note has been shared with the Lusaka team. Hope to welcome you back to a smoother show soon ✨🎵


All the best, 
The Sofar Team

Rated 5 out of 5 stars

It was my first time attending a Sofar…

It was my first time attending a Sofar event. Loved the vibe, ambience and atmosphere. It was cozy and wonderful. Met a nice stranger named Anna. Definitely 10/10.

17 May 2026
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Reply from Sofar Sounds

Hi Mwila,

A 10/10 first Sofar and a new friend? That's the whole dream right there ❤️🎶 

So glad the vibe and atmosphere landed for you. Plenty more Lusaka nights ahead - see you at the next one.

All the best, 
The Sofar Team

Rated 5 out of 5 stars

Tolle Musik

Tolle Musik, tolle Location!

17 May 2026
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Reply from Sofar Sounds

Hallo Franziska,

Tausend Dank! Tolle Musik an einer tollen Location ist genau das, was wir uns für jeden Sofar-Abend wünschen ✨🎵 

Wir freuen uns, dich bald wieder bei einer Show in Hamburg begrüßen zu dürfen.

Alles Liebe, 
Das Sofar-Team

Rated 5 out of 5 stars

Loved the venue

Loved the venue! They were accommodating and it was great for music. I enjoyed the artist as well. It was over all a great event.

17 May 2026
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Reply from Sofar Sounds

Hi Brie,

So glad the night came together so well - an accommodating venue and a brilliant artist make all the difference 🎶🌟 We'd love to welcome you back to another Detroit show soon.

All the best, 
The Sofar Team

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