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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers had a great experience with this company. Customers are really happy with the company's social media services, consistently praising the staff for their professionalism and helpfulness. Many people highlight the exceptional customer service, noting quick response times and efficient support. However, some customers also noted issues with communication, mentioning unresponsiveness from customer support. A few other people also felt that the service did not deliver the promised results, with some experiencing a loss of followers or not receiving the service they paid for.

What people talk about most

Social media

Reviewers highlight positive aspects of social media growth services. Many customers praise the acquisition... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service. Many reviewers praise the team as lovely, professional,... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers highlight the transparency,... See more

Response time

Customers had positive experiences with response times. Many reviewers praise the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⸻ I had a great experience working with SocialBoost. My manager, Nora, was always polite and professional. The team promoted my Instagram page carefully and responsibly. At some point, I no long... See more

Company replied

Rated 5 out of 5 stars

We've been working with Social Boost on our Instagram for just over a week and the results have been fantastic. We've seen real growth with genuine, high-quality followers. Tessa has been professional... See more

Company replied

Rated 5 out of 5 stars

Working with Tessa and her team over the past few months has been great, they are very good at communicating and have great strategies in place that they can adjust as necessary. We adjusted strategy... See more

Company replied

Rated 5 out of 5 stars

The customer service for Social boost is the best experience I’ve had in a looong time. They reply so quickly, not bots or Ai responses which I LOVE & appreciate in this day and age and they are soo... See more

Company replied


Company details

  1. Social Media Agency
  2. Business and IT Consulting Agency
  3. Design Agency
  4. Marketing Agency
  5. Online Marketing Agency

Written by the company

We help brands and Influencers to grow real, engaged Instagram followers by engaging with their target audience by hand. Our Organic Instagram growth technique is a safe, reliable and effective way to grow your Instagram account in 2022. No bots, no fakes, just real followers who love your content. \We offer 24/7 Livechat, Email and Telephone support. Also work with your own dedicated Campaign Manager on our Premium and Turbocharged Plans. If you're interested in growing your Instagram account or have any questions for our team, please reach out. We look forward to hearing from you!


Contact info

4.1

Great

TrustScore 4 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very satisfied with all team from…

I am very satisfied with all team from the starting. All of the team were very friendly and flexible reaching out to me and on disposal what I wanted to do further.

3 November 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Angela,

Thank you so much for your wonderful feedback! 😊
We're thrilled to hear that you've had a great experience with our team.

Your satisfaction means the world to us, and we're here to support all your future endeavors.

If there's anything else you need or want to explore, just let us know.

Cheers to more fantastic collaborations ahead! 🌟

Holly

Rated 5 out of 5 stars

Highly recommend

Social Boost really helped out instagram profile grow substantially over a few months. We were very happy with the service and they are always willing to chat, or suggest ways in which we can do things more successfully.

1 November 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Lani,

Thank you for the glowing review! 🌟

We're thrilled to have played a role in your Instagram growth journey. It's fantastic to hear that you're happy with our service and suggestions.

If you ever need more assistance or ideas, we're always here for you.

Cheers to your continued success! 😊🚀

Holly

Rated 4 out of 5 stars

Great customer service and quick growth!

16 October 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Vanesa

Your 5-star review means the world to us! We're delighted that you've had a great experience with our customer service and growth.
If you ever require any assistance, don't hesitate to get in touch.

We're here to help you succeed! 😊

Holly ❤️

Rated 5 out of 5 stars

I am blown away by the professionalism…

I am blown away by the professionalism of those company. They keep there promise. I am very happy with the progression of my account.

18 September 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Gail

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you're satisfied with the progress of your account.

If you ever need further assistance, don't hesitate to reach out.
Your success is our priority! 🌟😊

Holly ❤️

Rated 5 out of 5 stars

Thanks to all the social boost camping…

Thanks to all the social boost camping for helping me grow my instagram page and follow
I use the campaign for 5 month and and the results are fabulous
Thanks alot to tessa one of the agents here on my campaign for being so helpful and responding all my questions about my instagram
Thanks alot

22 September 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi there,

We're thrilled with your 5-star review! 🤩

Thanks for choosing Social Boost to grow your Instagram. Tessa and our team are here to assist you anytime.

Here's to your continued Instagram success! 🙌

Holly ❤️

Rated 5 out of 5 stars

Great experience

Holly, my content creative manager is very proactive resolving customer issues and also open to feedbacks. I really enjoy working with her and our relationship on person to person level as well.

20 September 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Henry,

We're delighted by your 5-star review! 😍 Holly, our Content Creative Manager, greatly appreciates your kind words. Your satisfaction is our priority, and we're here to assist you further whenever needed.

Thank you for choosing us! 🙌

Rated 5 out of 5 stars

Tessa is really supportive and always…

Tessa is really supportive and always replies to my emails.

She has helped me in growing my account.

Much recommended

20 September 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi there,

Thank you for your wonderful review! 🤩

We're delighted that Tessa's support has been valuable in growing your account. Your recommendation means a lot to us.

If you ever need further assistance, please feel free to reach out. We're here to help!

Holly 💖

Rated 5 out of 5 stars

Organic Growth in Followers

Social Boost is amazing. My campaign manager effectively and efficiently used organic growth methods to increases my followers. I highly recommend this service.

15 September 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Chet,

Thank you so much for such a glowing review! 😍

We look forward to further growing your amazing page.

Holly ❤️

Rated 5 out of 5 stars

I had a good experience with social…

I had a good experience with social boost! At least the service and the support was perfect. The support replies within minutes and every time I reached out they did a perfect job. My Campaign Manager Matt was always super friendly and helpful!

28 August 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Björn,

Thank you so much for such a positive review! 😊 We hope to continue the great growth and support for your Campaign!

I look forward to future progress.

Holly ❤️

Rated 4 out of 5 stars

They have helped to grow my Instagram…

They have helped to grow my Instagram organically in the first month. So I’m reviewing based on that. Will wait for the next month and see how the growth is.

4 September 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Gail,

Thank you so much for sharing your feedback! 😊

We hope to continue the amazing growth on your page.

I look forward to the next month's progress!

Holly ❤️

Rated 5 out of 5 stars

Anny is great!

Anny, who assisted me, was lovely to work with. She was polite, informative, and friendly, but also very professional.

31 August 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Tori,

Thank you for your positive feedback! 😊 We really appreciate it.

Anny is amazing, and we are thrilled to help you grow your page further.

Holly ❤️

Rated 1 out of 5 stars

They don't use the accounts you provide, think they know your audience better than you, and refuse to refund when their service is not as advertised

I signed up after speaking to their sales agent for half an hour. I took the time filling out their form, explaining who my target audience is, and providing them with several accounts to use that have my target audience. They not only did not use the information I provided, but they also followed random people who are in no way my target audience! Turns out that they do NOT use the accounts you provide if you have more than 40 mutual followers, except that's exactly how you know that you have the same target audience! Instead, they targeted an account of a religious fanatic whose followers don't even have kids when my target audience was parents! It's been 2 days that I've been demanding a refund as they are not providing the service they advertised and they are still trying to convince me that it's OK that it isn't my audience and won't give me my money back. I could have spent the time I am chatting following the accounts' followers on my own already. NOT WORTH THE MONEY unless you don't care who your followers are.

28 August 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Talia,

I am very sorry to hear about your experience. 😔

Please feel free to contact our LiveChat Team so they can assist you with this inconvenience.

Holly ❤️

Rated 1 out of 5 stars

Paid and got nothing absolute scammers

24 August 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi there,

I’m so sorry about your experience.

We would love to help you get the growth you deserve.

Please contact our Livechat Team as soon as possible, so we can turn this around.

Looking forward to improving your Campaign.

Holly ❤️

Rated 5 out of 5 stars

Outstanding First Month

It was a great experience using their services I must say.I tested for a month and got good results.My followers were genuine and wanted to know about me.For my work and school I had to cancel the subscription sadly but here me out if you continue using their services your results will multiply with every month!

23 August 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Noel,

Thank you so much for your positive feedback! 😊

I am glad that you enjoyed your experience working with us, and I wish you all the best on your journey!

Holly ❤️

Rated 4 out of 5 stars

Great experience

I enjoyed using both www. socialboost.Co and www. Kenji.social

Both great platforms, and ai being used on Kenji was a game changer.

Highly recommended

13 August 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi there,

Thank you so much for your positive feedback! 😊 This means the world to us.

We look forward to further working with you.

Holly ❤️

Rated 5 out of 5 stars

Riley is a great partner

Riley is a great partner. She is responsive and attentive. We are at the beginning of our journey and so far it has been a pleasure.

17 August 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Elena,

Thank you so much for your positive feedback! 😊

Riley is definitely one of our gems.
We look forward to further working with you and delivering the best results together!

Holly 💖

Rated 1 out of 5 stars

I only gained about 38 followers by the…

I only gained about 38 followers by the end of my campaign month when they advertise themselves as a company that will help you gain 300-700 followers. Was a waste of my business’ money. I recommend using another company which is known for delivering real results even if it costs a little bit my more. My social media manager was Nora. She was kind but couldn’t deliver. They also refused to give me a refund when they themselves admitted they failed to deliver results. The reasons and excuses don’t help.

16 August 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Siphe,

I am very sorry to hear about your experience with us.

We always strive to deliver best results, and would love to turn things around for your amazing salon.

Nora already sent you an email. Kindly check it when you can.

Holly ❤️

Rated 1 out of 5 stars

I purchased the followers and I got an…

I purchased the followers and I got an email stating there was a system error so they aren’t going to go thru with it. Well it is the next day and they still pulled the money out but i never received my followers. 😞 Contacted twice, yesterday and today with still no response, Hopefully I will get one soon!

15 August 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Caitlyn,

I'm really sorry to hear you've had a difficult experience. I think you might be referring to a different company, as we're an organic growth agency, and we do not sell followers.

I would recommend you check the URL of the company you signed up for. If you did in fact sign up with our agency, we have 24/7 Livechat support, so please reach out to our team asap and we'll do everything we can to help ❤️

Many thanks,
Lucy

Rated 1 out of 5 stars

You are promised organic growth and…

You are promised organic growth and nothing could be further from the truth, but that was only half of it.

Continually I reached out asking why I was getting followers with absolutely no relevance to me, and all I got was a defensive response, excuses and no actions at all.

Yes I got followers, but not what I asked and a complete waste of money. More disappointing was the issue was never fixed as requested,

Watch out if you get Skyler or Catherine on your job,

Very sad

16 August 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Scott,

I'm truly sorry for the disappointment you've experienced with our services. 😔 Your feedback is vital in helping us improve. 🙏

We understand the frustration of receiving irrelevant followers and the lack of resolution you encountered. This is not the experience we aim to provide. We're committed to rectifying this situation and ensuring your investment brings meaningful growth.

Regarding your interactions with Skyler and Catherine, I apologize for any negative experiences. Our Campaign Manager, Skyler is currently on vacation; however, Catherine already reached out to you via email; please feel free to take a look at it whenever you can.

We value your trust and would appreciate the opportunity to discuss a solution. Please reach out to our customer support so we can address your concerns directly.

Holly ❤️

Rated 5 out of 5 stars

Everything about this company is great

Everything about this company is great and you get real results. Their customer service is even better and prompt with replies!!! Honestly I'd give them 100 out of 100 stars if I could

10 August 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Mike,

Wow, what an awesome review!

I'm glad you're enjoying our service. Just wanted to let you know that we feel so honored for 100/100 score. I'll make sure to pass this on to our team.

Thanks for taking the time to write it.

Have a wonderful day!

Lucy ❤️

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