Smooth Reviews 

1,101
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I've been doing the laser hair removal and I can't be happier with my results. I'm literally telling all my friends because it's not only the effectiveness of the technology at Smooth, but also th... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend Smooth and especially their operator Tamara. She is always in a brilliant mood and ready to have a good talk. I am getting laser hair removal done on my legs, armpits and br... See more

Company replied

Rated 1 out of 5 stars

SPAM messages being sent to my private phone number after just 1 consultation. I never agreed to this and there's no way to opt out of the messages. I dont need to be adviced of any sales going on as... See more

Rated 5 out of 5 stars

Hi, I had my first Botox experience, which I performed at the Smooth clinic... the procedure lasted around 30 minutes with a lot of explanations, patience and attention... I am very satisfied and deli... See more

Company replied

Company details

  1. Beauty Salon
  2. Facial Spa
  3. Health and Beauty Shop
  4. Specialized Clinic

About Smooth

Written by the company

Lev dit bedste liv – et SMOOTH liv! SMOOTH er din vej til et nemt liv fyldt med selvtillid.

Promo Image

SMOOTH er Danmarks bedste løsning på permanent hårfjerning. Bliv fri for uønsket hår, røde knopper og indgroede hår og få selvtilliden til at stråle som dit bedste selv! Og hvis du er bange for at permanent hårfjerning ikke virker på dig, så er du nu sikret med vores 100% tilfredshedsgaranti.


SMOOTH er skabt af Selima – en helt almindelig kvinde, med et helt almindeligt problem, som hun ønskede at hjælpe andre kvinder med. Det gør hun nu med hele 4 klinikker i Danmark, hvor vi arbejder med den mest innovative teknologi på markedet, som virker på alle hud- og hårtyper, og til en pris, hvor alle kan være med! Hos SMOOTH er vi ca. 30% billigere end andre klinikker, og nu kan du endda blive hårfri for kun 499 kr. om måneden med vores afbetalingsløsning, hvor du får et lån helt gratis, uden renter og gebyrer.


Hos SMOOTH er vi specialister i hårfjerning med laser og glat hud, og vi går ikke på kompromis med kvalitet. Vi har en you do you-attitude og vægter ærlighed højt i vores kommunikation.

Bliv en SMOOTH BABE og få mange eksklusive fordele. Med vores nye medlemsklub kan du optjene point og få rabat, få cashback ved henvisning af en ven, modtage invitation til eksklusive events og meget mere!


SMOOTH er meget mere end permanent hårfjerning – det er et community. Bliv en del af klubben og følg med på Instagram og TikTok.




Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 9% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(1,101)

158 reviews in the last 12 months

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Rated 1 out of 5 stars

The review is for the quality of the…

The review is for the quality of the products they use but most importantly about the attitude of the nurse responsible for Botox and fillers in Odense..I have been a customer for at least two years now, started with laser and eventually did Botox and lip filler to them..Both of the times I had to redo the whole Botox thing because there was some movement left and my eyebrows looking weird..The lady said that I’m on the limit of my touch up and it was the 3rd week, and it’s not my fault you can never book a time with them and I answered back that I’m sorry but how is this my problem that I have to be double injected and go through it once more even though in other clinics in the past I only do it once and it pulls so much I had a headache because of it, and here second time that I have to redo the whole thing…and her answer??? Maybe you should go to that other clinic 🤣 Can you imagine?I’m paying them, trusting them doing double procedures because they either are using cheap products that don’t work as they should or the nurse is incompetent, and get that attitude???Oh I’m done..I don’t even want the touch up anymore shame on this behaviour to people who are supporting the clinic that pays you for more than two years now..Imagine Tammy one of the girls working there knows me and says hi with my name even though I haven’t seen her in a year because I finished with the laser…Completely inappropriate behaviour not considering at all the customer and his obvious frustration having to redo the whole thing…NOT GOING BACK..find yourself a better most trustworthy clinic even if it is a little more expensive..at least you know what you get and people treat you better…not like that time that I asked from the girls to put me numbing creme cause the lady doing the Botox was late and I was supposed to be there 15’ before for that, then they forgot about me and had the numbing creme for more than I should 🤦🏽‍♀️ They are good only for laser nothing more!!!!!

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Often sending SALE messages without approval

SPAM messages being sent to my private phone number after just 1 consultation. I never agreed to this and there's no way to opt out of the messages. I dont need to be adviced of any sales going on as I'm not a costumer and would just really like for the company to not abuse my personal information like this

29 November 2025
Unprompted review
Rated 1 out of 5 stars

She wasted my time and wanted my current filler removed before she would give me filler.

I went for a lip filler consultation and although the woman had already decided she would not give my lips filler, she continued with asking questions! What a waste of time. Furthermore, she wanted me to have my current filler removed, which was worth thousands of dollars. I don’t recommend them at all.

27 October 2025
Unprompted review
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Reply from Smooth

Dear Nikoline,
Thank you for your feedback, and I'm sorry you felt your time was wasted during the consultation.

I want to explain what happened and why our cosmetic nurse made the decision she did.

Why we asked questions during the consultation: Our consultations are thorough because we need to understand your full treatment history before making any recommendations. Even if we suspect we cannot proceed with treatment, we need to gather all the information to give you proper professional guidance.


Why we recommended dissolving: According to your treatment history, you had received 1ml filler in March, and then 1ml every 4-5 weeks from another clinic since then. This is significantly more frequent than what we consider safe and responsible practice.


Our cosmetic nurse recommended dissolving and starting fresh because continuing to add more filler on top of this frequency could lead to complications. This wasn't about upselling you on removal it was about your safety and long term results.


Our responsibility: As a clinic, we have an ethical responsibility to decline treatments we believe could be harmful or that don't follow best practices – even if it means losing business. I understand this was frustrating for you, but we would rather protect your health than take your money for a treatment we don't believe is in your best interest.


I'm sorry we couldn't give you the answer you hoped for, but I hope you can understand that it came from a place of professional care.


Best regards, 

Selima Utjieva 

CEO 

Smooth

Rated 5 out of 5 stars

Afforbable and great service

I’ve been visiting Smooth Odense for a few months now, mainly for PRF and Botox, and I couldn’t be happier. Line Hillbrandt is absolutely the best – knowledgeable, gentle, and kind. She always takes the time to explain everything and makes the whole experience comfortable and reassuring. I’m very happy with the results and can highly recommend both Line and Smooth Odense.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Fantastic service!
I am very happy with my results and would definitely recommend it to others! Big thanks to Christina, who took a very good care of me throughout the procedures. Always friendly, helpful, informative and quick to reply!

24 May 2025
Unprompted review
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Reply from Smooth

Thank you so much for your kind words! We're delighted you're happy with the results and had a great experience with Christina – we’ll be sure to pass on your lovely feedback. ❤️ We truly appreciate your recommendation.

Kind regards
Team SMOOTH <3

Rated 5 out of 5 stars

Mahek was very friendly and quick at…

Mahek was very friendly and quick at her work, good experience

7 May 2025
Unprompted review
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Reply from Smooth

Dear Saeideh,

Thank you for your kind review! We're happy to hear you had a good experience and that Mahek made you feel welcome. ❤️

Kind regards
Team SMOOTH

Rated 1 out of 5 stars

Contantly cancelations and bad customer…

Contantly cancelations and bad customer service.

Today is the second time I got my appointment cancelled by the clinic in Frederiksberg and with no noticed this last time. I arrived there are the clinic was closed. It has happened already on 17th January and today 28th March.
I have been a loyal customer of the clinic for more than a year, and I understand that some times, due to sickness of the personnel (which is unforeseen) cancellations can happen.
But it is starting to be a normal thing to get cancellation (I can see I am not the only customer) and bad customer service that don´t inform in due time.

Their customer service is bad as I called to the phone number, and in both instances nobody picked up the phone. When I asked to refund me the clip back in the system from a clip card I bought, they said they would made a note but I can´t see in the system. So you better save the email with the written answer not to have issues afterwards.
I am really frustrated because not only is already difficult to get a time, I have to plan and get time off from work to come in. And then discover the clinic is closed without notice.
I will not recommend Smooth at all, after my experience. When I finally finish my clip card with them, I will search for another clinic. This is not nice and it doesn´t give much trust to customers that this is becoming a norm.

28 March 2025
Unprompted review
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Reply from Smooth

Dear Teresa,

Thank you for the review. We sincerely apologize for the inconvenience you've experienced with your appointments and the lack of communication. We truly understand your frustration, especially given that you've been a loyal customer for over a year.

Unfortunately, we've been going through a challenging period with long-term sickness and some staff changes, which have impacted our ability to maintain stable schedules. We understand how disruptive this can be, and we deeply regret the inconvenience caused by the cancellations and the lack of timely communication.

Regarding the clip card, it won't show directly on your account, but we always make sure to note any changes internally to ensure we're aware of your situation. We kindly urge you to reach out to us directly, and we will do everything we can to find a suitable appointment and resolve this issue for you as quickly as possible.

Thank you for your understanding, and we hope to regain your trust moving forward.

Best regards
Team SMOOTH <3

Rated 5 out of 5 stars

Best experience ever

Best experience ever. I have done lip filler in few places before but this one was exceptionel and very very natural. Aestetic nurse Line in Odense is a master of her field. Not only the best results I ever tried but also the warmest and the most caring person. Highly recommend . Will try the botox soon on my forehead as she is also doing that.
The place itself is also very clean amd cozy in very center of odense, right next to Magasin.

18 March 2025
Unprompted review
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Reply from Smooth

Dear Asta,

Thank you so much for your lovely review! We're thrilled to hear that you had such a great experience with Line in Odense. It means a lot that you felt both cared for and confident with your results. We’re excited to welcome you back for your next treatment soon – and thank you again for the kind words and recommendation 💛

Best regards
Team SMOOTH <3

Rated 2 out of 5 stars

The service was really bad

The service was really bad, and I didn’t feel laser ( so it will not be any effect)

9 August 2024
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Reply from Smooth

Dear Natalya,

Thank you for your feedback – we’re truly sorry to hear that you were unhappy with the service. Your experience is important to us, and we always aim to provide both professional care and visible results.

According to our notes, there has been a noticeable reduction in your hair growth throughout the treatments, and during your most recent visit, only a few hairs remained. However, we understand that the treatment experience can vary from person to person, and we’re here to support you in reaching the best possible outcome.

Please don’t hesitate to contact us if you’d like a follow-up or further assistance.

Kind regards,
Team Smooth

Rated 5 out of 5 stars

Good service

Very good service and good price.

5 November 2024
Unprompted review
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Reply from Smooth

Hi Vivian,

Thank you for your review! We’re happy to hear that you’re pleased with both our service and prices. We look forward to welcoming you back soon ❤️
Best regards Team SMOOTH

Rated 5 out of 5 stars

Just finished my 5th session with great…

Just finished my 5th session with great result. I can really recommend Tamara in Lyngby she has been amazing! Super professional and good at what she’s doing. Can’t wait to go back! ☺️

9 October 2024
Unprompted review
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Reply from Smooth

Thank you so much for your review! We’re thrilled to hear that you’ve had such great results and an amazing experience with Tamara. Your feedback means a lot to us, and we'll be sure to share it with her. We look forward to welcoming you back in the future! - Tammy Team Smooth 🩷

Rated 5 out of 5 stars

Almost halfway review with staff recommendation

I went for my fourth appointment a couple of days ago and so far my experience has been mostly positive and I have seen some results. The treatment I got from Silke the last time I went was however greatly above my expectations that I thought she deserved a review! She got an eye for the small details and really knows how to make the client feel comfortable:)) So to sum it up: I'd recommend this clinic in general, but especially if you can get a time with Silke!

22 August 2024
Unprompted review
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Reply from Smooth

Hello Inbar

We are happy to hear that you had a good experience at SMOOTH and are seeing results. We are also happy to hear that you had a positive experience with our employee, Silke.
We look forward to see you in the clinic again :-)

Best regards
Tenna and Team SMOOTH

Rated 5 out of 5 stars

Very comfortable and friendly

Went for permanent hair removal. Silke was great and made me feel very comfortable as it was my first time. She checked in with me at all times to make sure I was ok. I didn't think permanent hair removal would be a pleasant experience but it was here. Great place!

21 August 2024
Unprompted review
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Reply from Smooth

Hi Marina :-)
Thank you for your Review. We are so happy to hear about your experience and that you are satisfied with our treatments and our sweet treater Silke. We would love to see you in the clinic again!

The best regards from Christina and team SMOOTH

Rated 5 out of 5 stars

Happy

Hi, I had my first Botox experience, which I performed at the Smooth clinic... the procedure lasted around 30 minutes with a lot of explanations, patience and attention... I am very satisfied and delighted with the procedure and a let's come back with love for the retouch... Aaaand I want to specify that Gullan is the best at what she does... many thanks Gulla

18 August 2024
Unprompted review
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Reply from Smooth

Hi Christina :-)
Thank you for your Review. We are so happy to hear about your experience and that you are satisfied with our treatments and our sweet treater Gullan.
We would love to see you in the clinic again.

The best regards from Christina and team SMOOTH

Rated 5 out of 5 stars

Love it...

I've done different treatments with Smooth Aalborg (laser hair removal, NanoNeedling) and currently interested in doing another one. I've always had a great experience with both staff and the treatments, the working hours availability, price flexibility and discounts. Highly recommend it for all the ladies who want to treat themselves with something special because you deserve it!!!

18 July 2024
Unprompted review
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Reply from Smooth

Hello Ana

We are so happy that you have a great experience in our clinic in Aalborg. Thank you for your recommendation.
We look forward to see you in the clinic again :-)

Best regards
Tenna and Team SMOOTH

Rated 5 out of 5 stars

So far I can truly recommend Smooth

So far I can truly recommend Smooth! I am at my second treatment and I had a great experience, Sonja is super kind, precise and really nice :)

10 July 2024
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Reply from Smooth

Hi Dafne :-)
Thank you for your recommend. We are so happy to hear about your experience.
We look forward to see you again!

The best regards from Christina and team SMOOTH

Rated 5 out of 5 stars

Super god service og sødt kompetent…

Super god service og sødt kompetent personale - jeg er så tilfreds 🤩

2 July 2024
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Reply from Smooth

Hej, mange tak for din fine anmeldelse. Vi er SÅ glade for at høre, at du er tilfreds med vores personale og deres service.
Vi glæder os til at se dig i klinikken igen! :-)

De bedste hilsner fra Christina og team SMOOTH

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