Smart EV Reviews 31

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Professional from start to finish. Very prompt service as I had purchased the car only the day before (snap decision) and the fitting was arranged for the same week (Andersen are built to order, so... See more

Rated 5 out of 5 stars

From Start to Finish truly professional service. Started with a Voicemail I'd left over the weekend, Donna Tel me 9.00am Monday and started the process, received the Quotation which was more than... See more

Rated 5 out of 5 stars

Recommend this company for EV car charger installation. From the initial contact with Donna Rothwell through to the installation of the charger, the service has been excellent and stress free. Donn... See more

Rated 5 out of 5 stars

They took care of everything from start to finish. The engineers who attended were knowledgeable and very professional.

Company details

  1. Electric Vehicle Charging Station

Written by the company

Smart EV Solutions are a leading supplier and installer of home and workplace charging points for electric cars. We supply and install a wide variety of charging stations meaning we have a charging solution for any electric car, wherever you are in the country.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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Rated 5 out of 5 stars

Excellent

Everything was promptly actioned, attention to customer excellent (both via emails from the office as well as in person during the installation) and overall installation process as smooth and effective as one can ask for.
10/10
Actually 11/10

28 September 2023
Unprompted review
Smart EV logo

Reply from Smart EV

Thankyou for the review and we are so pleased you are happy with the service we provide.

Rated 5 out of 5 stars

Unreserved recommendation.

Choice is not always a good thing. I was bewildered by the options and choice available and ended up with exactly what I wanted because of the patience and professionalism of this company. No pressure, no sales promotions. My numerous questions were answered and my charger was fitted within weeks of placing an order. Alistair and Declan are a credit to the company and my Anderson 2 and Konnect app are working perfectly and look amazing. The charger actually enhances the property and is an asset. Thank you to the entire team.

30 May 2023
Unprompted review
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Reply from Smart EV

So pleased you are happy with everything. If you have any issues in the future please do not hesitate to contact us.

Rated 5 out of 5 stars

Efficient professional installation

A very good experience with the company. A very tidy job including the fitting of surge protection. Arrived as scheduled and communications were good. Very pleasant engineer. Good choice of chargers. Would recommend

14 March 2023
Unprompted review
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Reply from Smart EV

Thankyou for the review - please let us know if you have any issues.

Rated 5 out of 5 stars

This company comes highly recommended

This company comes highly recommended. They are fast, responsive and communicate well with their customers. When I couldn't accommodate the initial installation date, they went out of their way to move the schedule around to ensure the charger was fitted the same week.

24 March 2023
Unprompted review
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Reply from Smart EV

Thankyou for the review - please let us know if you have any issues.

Rated 5 out of 5 stars

Outstanding Professional Company

From my initial contact with Smart EV I knew i was dealing with a very professional company. They handled everything the application with my Energy provider and the installation impeccably. They absolutely bent over backwards to schedule the installation of my Zappi 7.0 kw charger to fit in with my diary which was changing virtually daily.
These changes to our scheduled installation dates for some companies would have been a massive annoyance however they were really patient and certainly 100% accommodating.
The install and operational tutorial was seamless. The technician was super efficient and very helpful.
Certainly i have no hesitation in giving this Company 5 STARS!!

11 March 2023
Unprompted review
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Reply from Smart EV

Thankyou for the review - please let us know if you have any issues.

Rated 5 out of 5 stars

Smart EV requested a detailed…

Smart EV requested a detailed survey/pictures of the area and hardware required to carry out a quotation. The team arrived on site when agreed and the work was carried out efficiently with a comprehensive demonstration. Great value for money and service.

10 March 2023
Unprompted review
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Reply from Smart EV

Thankyou for the review - please let us know if you have any issues.

Rated 5 out of 5 stars

Professional service throughout

I was given details of a number of providers by my EV supplier. Only Smart EV asked for photos of the power supply area and fitting location. When asked, they assured me that I could have the charger fitted where I wanted i.e. inside the garage, not just on the house outer wall, which was what all of the other suppliers wanted to do. When the relevant supply safety checks had been completed, they speedily gave me an appointment time and date. The installation team arrived promptly and made sure that my requirements were met, while doing a neat and tidy job. The whole process was smooth and efficient, a professional outfit that can be thoroughly recommended for both workmanship and price. Thank You Smart EV!

21 March 2023
Unprompted review
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Reply from Smart EV

Thankyou for the review - please let us know if you have any issues.

Rated 5 out of 5 stars

Smart EV saved the day

Smart EV saved the day! We were booked with another company who upon arrival tried charging me an extra £200 to carry out the installation that they had already quoted for and I had paid for! I got in touch with Smart EV and they sent a survey, quote and then installed. Great communication throughout the process, highly recommend these guys.

20 January 2023
Unprompted review
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Reply from Smart EV

Thankyou for the review - please let us know if you have any issues.

Rated 5 out of 5 stars

Smart service and prices from Smart EV

Installed my EV point at short notice.
Explained everything to a real layman I'm electrical terms.
Cant fault the service or the price when compared to other companies

13 January 2023
Unprompted review
Smart EV logo

Reply from Smart EV

Thankyou for the review - please let us know if you have any issues.

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