Terrible casino
Terrible casino. You'll have to wait a long time to withdraw your money. They're waiting for you to lose everything... Never play here...
6 May 2026
Unprompted review
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Company details
Written by the company
SlotMonster Casino, a fresh face in the online casino industry, made its debut in 2023 under the regulation and licensing of the Government of Curacao. Operated by Simba N.V., the casino has quickly gained popularity for its diverse selection of iGaming products tailored to suit a wide range of player preferences. The platform boasts an impressive portfolio of games from leading providers such as Net Entertainment, IGT, Evolution Gaming, and more, guaranteeing an immersive and high-quality gaming experience. Slots are a particular highlight at SlotMonster Casino, with a library of over 500 titles from top-tier developers, offering players a variety of themes and gameplay options. New members are greeted with a generous welcome offer: 🍑 100% Welcome Bonus up to £500, giving players a fantastic opportunity to explore the casino's exciting game selection. To further enhance the gaming experience, SlotMonster Casino also features a variety of promotions, VIP programs, and exciting tournaments. Payment transactions at SlotMonster Casino are smooth and secure, with options like MasterCard, Visa, PayPal, and bank transfers. All payment methods are free of charge and adhere to the highest security standards. With its robust game library, attractive welcome bonuses, and reliable payment options, SlotMonster Casino is an excellent destination for online gaming enthusiasts.
Contact info
52 Bullwood Rd, AB43 7NN, ST COMBS, United Kingdom
- +4407052552669
- info@slotmonstercasino.co.uk
- slotmonstercasino.co.uk
2.4
Poor
20 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolute scam site
Absolute scam site! Gave bonus funds after depositing €50 in which I won up to 8k on, then they deducted funds down to 2000 euro which became withdrawal-able funds and now 5 days later they tell me i made two bets over €5 with bonus funds which null and voids everything, however there was no warnings or anything. Now given me back the bonus funds but not even the funds i used to get the bonus!!
Scam site, stay away
30 December 2025
Unprompted review
Deposited 250 euro
Deposited 250 euro. Had over 1000 euros in my account for over a week and they took the lot because I took a bonus when I deposited, they said there’s a time frame in which to use it buy and emptied my account!!!
17 November 2025
Unprompted review
Well your not based out of caracaco now…
Well your not based out of caracaco now are you, you are based in Costa Rica that hold no licence laws you also are not allowed to trade in the UK without a uk gaming licence .The address you have gave for the uk is fake no such address .you close people's accounts and confiscated funds use dodgy merchants to bypass the banks People stay clear from this site the positive reviews are fake
22 August 2024
Unprompted review
I won 500 euros on sportsbetting
I won 500 euros on sportsbetting. Waited 2 days for my money and just got them without sending any documents. I did not use any bonuses tho. They also answer really quick on email. I dont understand why People are writing bad things. Its gambling ofcourse you will lose more than you will win in general.
Amir Bacic
20 August 2025
Unprompted review
excellent casino and customer service!
22 June 2025
Unprompted review
There customer service is appalling
They sent me an email saying iam no longer aloud to play on there site without an offer of explanation and I still have over 400 euro in there and no one has been in contact to reimburse me would not recommend to anyone steer very clear
6 June 2025
Unprompted review
The Worst scam Fraud casino i ever…
The Worst scam Fraud casino i ever seen. Do not play at this casino. I had over 10k they totally refuse to pay me. Everday they lied about delays high demands osv. Worst service Worst support they dont help and they never give back. They kidnapp your money avoid what you say then just want too wait you out. The Worst casino i ever seen in my life. I had enough that for 10k they sell their soul with no heart
20 April 2025
Unprompted review
Casino is delaying my KYC...so I can't…
Casino is delaying my KYC...so I can't pay out...not cool not professional at all...all other EOD Group Casino do better...will change my rating if they finally help!
7 April 2025
Unprompted review
very quick to take your money , dont want to give it out when they lose. AVOID
very quick to take your money , but not wanting to pay out. DO NOT USE AY OF THEIR BONUSES OR SERVICES.
recently won some money , gambled and gambled so it became withdawable, but when it came to it, they decided not to pay out. like sore losers. spent hundreds with them too. criminals. avoid.
28 March 2025
Unprompted review
Withdrawal still not changed from…
Withdrawal still not changed from processing now on day 4 and I’m also verified so not good enough will update if changed but carnt see it think the scam reviews are real
12 March 2025
Unprompted review
Reply from SlotMonster
Hello,
Please send us your user account details so we will be able to locate you in our system and try to help your case.
We requested the information by trustpilot's platform.
Good site
This is a really good site , quick payout and do win something most times
15 January 2025
Unprompted review
Reply from SlotMonster
Hello,
Thank you for the review.
Had no problems with them
Had no problems with them, good experience every time I've used it.
3 December 2024
Reply from SlotMonster
Hello,
Thank you for the review.
Reply from SlotMonster
Hello,
Thank you for the review.
Been using this site for a while
Been using this site for a while, never had any issues
29 September 2024
Reply from SlotMonster
Hello,
Thank you for the review.
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