Sigma Sports - Oakham Reviews 

Uldis really took his time to understand exactly what I needed and then greatly improved my comfort on the bike, looking at my whole position. Absolutely worth the investment. Uldis was also very friendly and informative - a really good experience all round.

This review is specifically for the bike fitter Andrew Shore rather than the shop itself.

I had an amazing bike fit with Andrew at Sigma. Having previously had a couple of different bike fits elsewhere, I can confidently say this was on another level in terms of comprehensiveness and attention to detail. Since the session, I’ve been enjoying pain-free and noticeably more powerful riding — it’s made a huge difference.

Andrew was easy to talk to, approachable, and very respectful of all my wishes throughout the process. He welcomed and thoroughly answered every question I had, clearly demonstrating his excellent understanding of biomechanics and depth of experience in the field. Nothing felt rushed; the entire session was thorough and focused on getting everything exactly right.

I would absolutely recommend Andrew and will be returning specifically to him for all of my bikes in the future.

Great service from Will at the Oakham branch. From the initial bike fit to the handover of the bike was very easy. The whole process was professional with Great knowledge and communications throughout. I never felt rushed or pressured, would highly recommend.

Excellent service, thank you

From start to finish, a wonderful customer experience. I made a mistake and ordered to the wrong store, so I messaged the WhatsApp chat service and it was re-routed with no bother at all. Once it arrived I received a text, so I went to the store to collect. The staff were all really lovely, welcoming, and helpful. The bike-shop dog was a highlight also.

Andrew is personable and professional. He explains enough of the dark art of bike-fitting without blinding you with complications. He listened and gave advice that seems to make perfect sense. I went away with a lot of questions I'd had in my mind answered. I know my bike is set up to suit me and it's not the bike letting the body down! On with the season now!

the service , from the initial phone call , to being welcomed into the store to Josh sales service was excellent

Josh was very helpful, considerate and non pressurising

Will was superb from start to finish, helping me choose the right bike explaining the pros and cons, keeping me updated on progress and a great handover, excellent service, thank you Bob

I travelled up from London specifically to visit Sigma Sports Oakham after a personal recommendation, and I am genuinely glad I did.

I booked a bike fit with Andrew Shore and, as a complete day-one beginner to cycling, I wasn't entirely sure what I was walking into. Andrew made it comfortable straight away. He was calm, friendly, and very generous with both his time and his knowledge, without ever talking down to me or overcomplicating things.

What stood out most was how well he listened. He took the time to understand what I wanted from cycling and where I am actually at, rather than where I might end up someday. Everything was explained clearly and practically, which made a big difference as someone new to all of this.

Crucially, there was no sales pressure at all. I never felt like I was being nudged towards upgrades or bundled into buying things I did not need. That lack of pressure made the experience far more relaxed, and it is the main reason I would happily go back.

A very solid, reassuring experience overall. If you are new to cycling and want honest advice rather than overly sales-driven, I would strongly recommend Andrew and the Oakham team. They know what they are doing!

First class service from walking through the door, to leaving with a new machine. Thanks Ian.

Purchased my aethos today with the help of the great staff at shop. Very hospitable. Would highly recommend & will definitely be buying again from them in the near future.

Polite and very knowledgeable staff made me feel very welcome in store.

Paul Bishop was very knowledgable and detailed and supportive througout the purchase and handover process

Oakham Sigma always an awesome place to visit, such a welcoming, friendly and expert team, my go to for all things cycling

good products, good offers

Placed an online order - it was easy enough to find what I wanted and there is a comprehensive range of cycling products. Nicely packaged and delivered in good time. Separately, the cycling specialists / staff at Oakham when I popped in the store were friendly, knowledgeable and professional.

Customer Service Staff and Mechanics were really polite really efficient and value for Money

Really impressed with how they dealt with any questions

I usually love visiting the Sigma Sports Oakham store, normally very attentive and polite. This mornings experience went in reverse… I was ignored for several minutes waiting at the counter whilst there was staff free throughout the store. Then a Sigma assistant finally walked up to the counter where I attempted to make eye contact, and I even said “Hi”, only to be blanked as if I was invisible. He walked past me twice ignoring me completely. I eventually got served by the chap manning in the Service Workshop counter who was really pleasant. The assistant that had ignored me previously finally said hello but their tone and body language was not approachable and pleasant, which like I’ve said is completely out of the ordinary experience I usually have. Hopefully just a blip in an otherwise pleasant history.