I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... See more
Company replied
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Created with AI, based on recent reviews
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
121 Harrington Street, 2000, Sydney, Australia
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
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It was a very quick and easy process. Took just a few minutes.
Easy to apply. I wish I could get bigger offer next time! Thanks to Humm!!
Fast approval. East transaction at the retailers. Very straightforward process.
Exceptional Service from Humm
I recently applied for a loan through Humm and was genuinely impressed by the efficiency and professionalism of the entire process. From the outset, the application was exceptionally smooth, straightforward, and remarkably quick, with clear communication throughout.
What stood out most was how seamless the experience felt. There was no unnecessary complexity or delay, and the process was handled with a level of efficiency that is increasingly rare. Humm has clearly placed considerable emphasis on making the customer journey as simple and convenient as possible.
I am extremely pleased with my experience and would have no hesitation in recommending Humm to anyone looking for a reliable, efficient, and customer-focused service. A thoroughly positive experience from start to finish.
Very easy process. Got it done quick. I will certainly use them a lot more going forward 5 stars
Conner J was prompt to answer, efficient in helping and went above and beyond to speed my application.
Humm customerchat support is excellent, easy to access, with clear hours and a responsive team.
I highly recommend them.
I applied for a Humm loan expecting to hear back in a few days, but was hugely surprised and impressed by the instantaneous feedback received, approving the loan. The entire process was very quick & easy, and I'm hugely impressed with Humm. Great service all round, I'll definitely recommend Humm to colleagues, friends & family. Keep up the great work!! 😊
Relating specifically to customer service upon creating an application.
Connor was very quick to respond and I was sorted out within 5 minutes.
It’s a genuine platform with good terms and conditions, helps customers a lot, I recommend to everyone.
Great service, and great customer service Conner j was very helpful, very pleased
The information about the agreement is very clear. However I have found no way of providing a signature to the Agreement on the online documents.
A very straightforward company to deal with.
“Excellent service from start to finish. The application process was straightforward, and the customer service was very helpful and professional. I am very pleased with my experience with Rate Humm Classic and would highly recommend their service.”
it was so fast to apply with humm and very fast transaction highly recommended and im so happy
Very easy to deal with along with quick responses.
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