Shadowshapes Reviews 106

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4.7

Art Handcraft

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their lovely appearance and how well they fit into their homes, often noting the accurate and effective designs. Many consumers highlight the excellent service, fast dispatch, and quick delivery, appreciating the efficiency and good communication throughout their shopping experience. However, some people were dissatisfied with the size of the received items, finding them smaller than expected and, in a few cases, not suitable for gifting. A few other people also felt that the product quality could be improved, mentioning rough edges or stringing on some outlines.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising its aesthetic appeal, ease of... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the exceptional speed... See more

Quality

Reviewers mention positive feedback about quality. Customers are very pleased with the nicely made and... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of ordering,... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the fast, efficient, and prompt... See more

Reviews shaping this summary

I saw the Shadow Shapes on FB and we have a Standard Poodle so decided to order them and they came yesterday they are lovely and the poses are exactly like a poodle in every way.We have displayed the... See more

I have brought twice from this company Tibetan terrier and highland cows, I love them as they sit lovely on the middle bar of my sash windows. The service and delivery is excellent so prompt. I would... See more

Unique ! I've got a wee black cocker and its like looking at her shadows ! Slightly thinner than expected however still pleased with purchase.

I have ordered a few things from Shadowshapes and it is always fast efficient service and well packaged. The products look great in our home. I recently contacted them to see if they could adapt a new... See more

Company replied

Company details

Written by the company

We’re a small family business in North East Scotland, creating silhouette décor to bring character to overlooked spaces – from door tops to picture frames. Our products are designed and made by us from 100% recycled ABS plastic and packaged in eco-friendly gift boxes. Simple with high impact pieces made with care from start to finish.

Contact info

4.7

Excellent

106 reviews

5-star

4-star

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Apr 3, 2025

Fabulous product

Fabulous product, looks great! Easily assembled and positioned, we love it!

26 March 2025

Reply from Shadowshapes

Aug 8, 2025

Thank you! Really pleased to hear this

Apr 2, 2025

IYorkshire terrier shadow…

I ordered a Yorkshire terrier shadow shape and I am very pleased with it, it was very easy to assemble and good quality too, order arrived quickly and I would definitely recommend

26 March 2025

Reply from Shadowshapes

Aug 8, 2025

Thank you so much!

Apr 1, 2025

It was delivered on time and beautiful…

It was delivered on time and beautiful quality, my mum loved it.

25 March 2025

Reply from Shadowshapes

Aug 8, 2025

Thank you so much, glad your Mum was happy with it too

Mar 13, 2025

Great present.............

Bought this a s a joint birthday present for my sister and brother in law who have a black labrador. They loved it.

26 February 2025

Reply from Shadowshapes

Mar 18, 2025

Thank you so much!

Updated Mar 18, 2025

Slight crack on arrival

Slight crack on arrival. Item is being replaced and very good customer service.

4 March 2025

Reply from Shadowshapes

Mar 18, 2025

Thank you for taking the time to leave us feedback, I'm so sorry to know that your order arrived with a slight crack, I'm sincerely sorry that happened as it's absolutely not up to our standards.

I noted as well that you were unhappy with the size, we try out best to show the detail of the product which requires a close up pic, and we write the dimensions in the product description, however I completely accept your feedback and am very sorry for the disappointment caused.

I have sent an email to you to see how I can help.

Kind wishes,

Rachel

Mar 10, 2025

Really pleased with My Stuff from…

Really pleased with My Stuff from Shadow Shapes,Brilliant and Speedy despatch as Well,Thank You

3 March 2025

Reply from Shadowshapes

Mar 18, 2025

Thank you so much, this is brilliant to hear!

Mar 8, 2025

Gorgeous

Love this item and it was dispatched very quickly indeed.

28 February 2025

Reply from Shadowshapes

Mar 18, 2025

Thank you!

Mar 7, 2025

Lovely Decoration

Fast delivery and received in lovely packaging, really lovely item looks great.

28 February 2025

Reply from Shadowshapes

Mar 18, 2025

Thank you so much, this is lovely to hear!

Mar 4, 2025

My friend has just lost her Flat coat…

My friend has just lost her Flat coat retriever. I gave them as a reminder of how loved he was. She loved them.

25 February 2025

Reply from Shadowshapes

Mar 18, 2025

Thank you so much, I hope it continues to bring her good memories.

Feb 26, 2025

Delighted with my purchases from…

Delighted with my purchases from Shadowshapes. The items are well made and really unique. I am always checking their website for ideas and will certainly be back for more.

19 February 2025

Reply from Shadowshapes

Mar 18, 2025

Thank you so much for supporting us, really pleased to know how much you like them!

Feb 25, 2025

A Breeze to order from

Efficient Company/business to deal with.

No problems whatsoever

Very Well Done

18 February 2025

Reply from Shadowshapes

Mar 18, 2025

Thank you!

Feb 21, 2025

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