I purchased 2 t-shirts from Looe Saltrock store. The sales assistant was very helpful - guided me to a very nice design and colour having noticed I was already wearing a Saltrock camper t-shirt. I lov... See more
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Company details
- Activewear Store
- Bags and Luggage Store
- Children's Clothing Store
- Clothing Store
- Men's Clothing Store
- Sunglasses Store
- Women's Clothing Store
Written by the company
Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.
Contact info
Saltrock, Velator Rd, EX33 2DX, Braunton, United Kingdom
- 01271 446378
- customerservice@saltrock.com
- saltrock.com
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Great service in-store and online is…
Great service in-store and online is easy to navigate.
Website easy to navigate
Website easy to navigate, order delevered on time. Very happy with the quality of the items. Highly recomend and will perchase again.
Car seat covers
The car seats are good quality, I am happy with them. A special Thank you to Phoebe for your help when I phoned for more information, you were very helpful.
Very good product and service.
Saltrock customer Service is absolutely…
Saltrock customer Service is absolutely phenomenal.. my sons body board split and they sent a new one.. nothing is to much for them.. absolutely brilliant.. Thank you 😊
Excellent service
The best
My 10 year old son will wear nothing but saltrock tshirts and hoodie he loves them so do I they wash well and I just think they have cool designs
Quick delivery
Quick delivery, had seen the items I wanted in the shop in Tenby but they didn’t have my size.
Very happy.
Great shop easy to find stuff and…
Great shop easy to find stuff and friendly staff willing to help
Another great holiday purchase!
Another great holiday purchase in Weymouth store. The lady who served us was really lovely and took great care in folding the items. Every seaside town we visit we buy something. Quality items yet again.
Great eco friendly products and good…
Great eco friendly products and good delivery service 🚚
Faulty Goods Online
This was my second online order from Saltrock, and unfortunately I experienced the same issues as my first order, so won't be ordering online again. I thought that the first time had been a 'one off', but sadly it wasn't.
One of the packages inside the parcel was ripped open and the stitching was pulled in multiple places - this was common throughout the rest of the items ordered. One of the hoodies ordered I didn't even take out of the packaging, as there was a dark stain on the front of it and black grit inside the clear packaging. It was quite surprising to see that it had been packaged up this way and sent out!
The first time I ordered online I experienced the same issues regarding pulled and loose stitching.
Extremely disappointing all round and very frustrating.
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