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Saltrock Clothing Reviews 

27,143
•
TrustScore 5 out of 5

4.8

Activewear Store
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Review summary

Created with AI, based on recent reviews

Evaluating 6,111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and polite staff, noting that shopping in physical stores is always a genuinely pleasant, welcoming, and satisfying activity. Shoppers often love the fantastic range of products, beautiful designs, durable materials, and affordable prices that consistently provide great overall value for everyone. However, some people mentioned occasional delays concerning delivery times and longer shipping periods than what was originally promised by the service. A few consumers also experienced minor difficulties regarding delivery schedules and noted that parcel tracking updates could sometimes be significantly clearer.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the comfortable materials, great designs,... See more

Staff

Consumers find staff to be positive, highlighting a consistently warm and welcoming atmosphere across various... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the well-made items and... See more

Price

Customers had positive experiences with price, frequently highlighting great value, affordable options, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time purchaser with this brand. Introduced to me by a friend whilst we were away in Devon. Decent quality, competitively priced, good shopping experience and overall impressive arrange of... See more

Rated 5 out of 5 stars

Great clothing & polite staff. Store is fresh & nicely laid out. Clothing although not cheap (unless you grab the discounted items) is of good quality & selection. Its the old adage- " you get w... See more

Rated 5 out of 5 stars

The younger girl on the counter at the store in Mumbles was brilliantly patient with me. I was waiting for my family to catch up after seeing some items in the sale for my boys and was faffing and ind... See more

Rated 5 out of 5 stars

Excellent as always. We’d popped in to have a quick look but as always left with a couple of sale items. The staff are always helpful and the quality of the clothing is so good that I can buy my s... See more

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Company details

  1. Activewear Store
  2. Bags and Luggage Store
  3. Children's Clothing Store
  4. Clothing Store
  5. Men's Clothing Store
  6. Sunglasses Store
  7. Women's Clothing Store

Written by the company

Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.

Contact info

4.8

Excellent

TrustScore 5 out of 5

27K reviews

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4.8

All reviews

(27,143)

5,707 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Great clothing range

Great clothing range , really poor sense of urgency in fulfilling the delivery of the order with excuses that they are ‘really busy’ you put on the sale so up your staff it accordingly to cope with the demand

3 September 2026
Rated 3 out of 5 stars

Disappointed with service- order placed…

Disappointed with service- order placed 28/8 with a delivery estimate of 3-5 days… on day 7, no goods.
I e mailed salt rock querying what was going on with my delivery- as order could not be tracked. Now that did indeed appear to prompt my item being dispatched- and now received (finally). However, good customer service would have been to respond to me, (no response received) apologise for delay (no apology) and state what action taken (no that didn’t happen either) something to consider Salt Rock … certainly this experience has put me off ordering from Salt Rock again… you also requested feedback from me before goods received- thus my 3 star review- 2 more stars required to improve customer service Salt Rock…

1 September 2026
Rated 4 out of 5 stars

Good overall, with a small delay

I ordered a couple of items online. The clothes were as expected and the order arrived safely, although delivery took a little longer than I thought. Overall, a good experience.

1 September 2026
Unprompted review

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