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Road Bear RV - Orlando Reviews 8

TrustScore 4 out of 5

4.1

3800 W Colonial Dr, 32808 Orlando, FL, US


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Rated 5 out of 5 stars

I have used Road Bear RV in Orlando FL every year, for the same event since 2014. They are by far, the best RV rental option, in my experience. Their vehicles are newer, cleaner and better equipped t... See more

Company replied

Rated 3 out of 5 stars

The service we received in orlando was very unwelcoming. No one greeted us we had to find someone to help us. We waited about 15 minutes until someone helped us. Took us about 30 minutes to get ev... See more

Company replied

Rated 5 out of 5 stars

Excellent experience from start to finish. The staff is so friendly! The RV was new and had everything we needed!

Company replied

Rated 5 out of 5 stars

Good support and again a great car in good conditions

Company replied


Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Road Bear RV was founded in 1980 by a Swiss entrepreneur and initially operated as Road Bear International RV in Canada before expanding into the United States. In 2001, our founders transformed the company into Road Bear RV, focusing on maintaining a modern fleet tailored to their guests' needs. Today, Road Bear RV stands as a leader in the RV rental and sales industry with 8 premier locations across the United States. We are dedicated to providing a luxurious and unparalleled user experience, treating our guests not just as customers but as friends we have the privilege of hosting. Our modern fleet of meticulously maintained RVs is tailored to meet the highest standards, ensuring every detail of your adventure is catered to with precision and care. To enhance your journey, we offer complimentary shuttle services from select locations to and from our locations. Our dedication to excellence extends to a range of amenities, including Wi-Fi, GPS systems, and thoughtfully curated convenience kits, all designed to elevate your travel experience. Every aspect of our service prioritizes your convenience and satisfaction. At Road Bear RV, luxury is not just a promise—it is our standard. We invite you to experience the difference of a journey crafted with care, where every mile is filled with comfort, elegance, and exceptional service. Join the Road Bear RV family and let us host you on an unforgettable adventure.

A premium experience for your unique travel adventure

Written by the company

1st Class Service
Our team of experts are ready to answer any questions and provide guest guides, videos, and other travel materials in multiple languages. Since 1980, we have ensured our customers' journeys are seamless and memorable.
Premium Features
Experience the coziness of home on the go with amenities such as sleek TVs, Wi-Fi and Bluetooth connectivity, luxurious couches, premium appliances, and opulent light interiors. Enjoy the journey just as much as the destination.
The Newest Fleet
Road Bear RVs features the latest models, with every rental, you can be confident you're getting one of the newest and most exceptional RVs available. Our meticulously maintained RVs are always between new and 18 months old.

Contact info

Promotion box for Road Bear RV - Orlando

Discover your adventure

We are dedicated to providing unforgettable journeys.

4.1

Great

TrustScore 4 out of 5

8 reviews

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Rated 3 out of 5 stars

Rv was great. Customer service at Orlando office was not

The service we received in orlando was very unwelcoming. No one greeted us we had to find someone to help us. We waited about 15 minutes until someone helped us. Took us about 30 minutes to get everything. The tour of the rv was short and sweet and to the point Not thorough at all. That office needs some customer service training. They were unprofessional non welcoming and just half way did their job. We had some ac issues with this rv It took two days to get it resolved. It ended up being the knob was in the wrong setting. Problem was we could not see the ac color dark blue on a dark gray knob. The ac switch was in the fan the entire time we had the problem because we could not see the ac pic because of its color. We had to get a flashlight to see the dark blue ac mark on the gray knob. Not visible to the naked eye. . If the Orlando office would've allowed more time when showing us the rv and mentioned the ac knob we would've not had a problem. Also the gage for the gray tank was not working We filled up quite quickly because we never new it was full cuz the gage wasn't working. No one addressed this with the Orlando office or the customer service line. They just told us to empty our gray tank. The rv itself was immaculate. Everything we needed.

12 April 2026
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Reply from Road Bear RV - Orlando

Thank you for taking the time to share your experience. We appreciate your feedback regarding the pickup process, walkthrough, and communication, as clear and welcoming service is an important part of the rental experience. We’re also glad to hear the RV itself was immaculate and had everything you needed, and your comments have been shared with our team as we continue working to improve the experience for our guests.

Rated 5 out of 5 stars

Good support and again a great car in…

Good support and again a great car in good conditions

12 April 2026
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Reply from Road Bear RV - Orlando

We're happy to hear that you had a great experience with our support and car conditions. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great staff!

23 March 2026
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Reply from Road Bear RV - Orlando

Thank you so much for the amazing review! We’re thrilled you had a wonderful trip and a smooth rental experience. Hearing this makes our whole day. Thanks again for choosing us, and we hope to see you back for your next getaway soon!

Rated 5 out of 5 stars

It was lovely how the employées cared…

It was lovely how the employées cared about us

16 March 2026
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Reply from Road Bear RV - Orlando

Wow, thank you for the 5-star review! We’re so glad you had a experience. Our team works hard to make RV trips feel easy and exciting, and your kind words mean a lot. We’d love to help with your next adventure whenever you’re ready!

Rated 5 out of 5 stars

I have used Road Bear RV in Orlando FL…

I have used Road Bear RV in Orlando FL every year, for the same event since 2014. They are by far, the best RV rental option, in my experience. Their vehicles are newer, cleaner and better equipped than all of the other rental options I've used. Pricing and availability have always been competitive and the overall experience is relaxed and stress-free.

23 March 2026
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Reply from Road Bear RV - Orlando

Thank you so much for the amazing review! We’re thrilled you had a wonderful trip and a smooth rental experience. Hearing this makes our whole day. Thanks again for choosing us, and we hope to see you back for your next getaway soon!

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish. The staff is so friendly! The RV was new and had everything we needed!

10 February 2026
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Reply from Road Bear RV - Orlando

We're glad you enjoyed your experience! It is wonderful to hear that our staff's friendliness and the RV's amenities contributed to your excellent experience. Thanks for the feedback!

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