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ReSupply Reviews 

25,943
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 17,079 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being polite, professional, and exceptionally careful when removing heavy furniture from homes. People highlight that the pickup process is extremely smooth, fast, and very easy to schedule from start to finish. Reviewers consistently note that communication is clear and helpful throughout the entire donation process. Some reviewers were not happy with unexpected extra charges that arose on-site, differing significantly from their initial online quotes. Additionally, a few consumers mentioned occasional scheduling delays, communication issues, or difficulties when coordinating with the drivers. Others felt that the overall pricing structure was rather high compared to past free donation services.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that movers are efficient,... See more

Price

Reviewers highlight ambiguous aspects of price, as some consumers consider the rates very fair and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall great experience. Very helpful staff in the phone, scheduling, etc. very fair pricing. friendly, hardworking gentlemen who moved the furniture. They were very careful with our walks & floors.... See more

Rated 5 out of 5 stars

The booking process was easy and straightforward. The driver arrived on time, was courteous, respectful not to drag mud through the house and efficient with the pick up and loading of the large size i... See more

Rated 5 out of 5 stars

ReSupply did what was requested and also took a couple of framed wall posters we offered as additional donation pieces. The GGG onsite movers moved the heavy, donated desk to their truck as effecient... See more

Rated 5 out of 5 stars

Every part of the process went smoothly and they provided immediate pickup. That was my dream! The 2 young men who arrived to take my donation thanked me profusely and genuinely for what I was donati... See more


Company details

  1. Donations Center
  2. also in
  3. Delivery Service

About ReSupply

Written by the company

ReSupply is a Veteran-founded company that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. Our vetted pickup teams collect items that are clean, usable, and in good condition, often within 24 hours, from anywhere in your home, and deliver them directly to a local partnered nonprofit to support their mission and be reused. Learn more about our story and mission at resupply.com.

To date, because of generous donors, ReSupply has kept over 80 million pounds out of landfills and delivered over $90 million in resources to our nonprofit partners. Founded in 2015, ReSupply holds official partnerships with more than 3,000 nonprofit locations across 48 states, including housing organizations, furniture banks, animal welfare groups, and community thrift programs.

What we pick up: furniture, couches, mattresses, appliances, clothing, dressers, office furniture, and household goods. Explore all of our services.

Where we serve: donation pickups are available in communities across 48 states, including Boston, Chicago, Los Angeles, New York, Philadelphia, Phoenix, and Saint Louis. Find your area on our locations page.

Scheduling is simple: book your donation pickup online at donate.resupply.com or call (765) 436-6283. Our team is available 9am to 8pm ET, 7 days a week. See what donors say on our customer reviews page, and give your furniture, clothing, and household goods a second life in your community. It's Giving Made Simple.

Follow ReSupply: Facebook, Instagram, LinkedIn, YouTube, and TikTok.

How ReSupply works

Written by the company

Schedule your donation pickup today
Book online 24/7 at donate.resupply.com or call 7654-DONATE, available 9am to 8pm ET, 7 days a week.
We pick up from anywhere in your home
Our vetted pickup teams collect furniture, clothing, appliances, and household goods that are clean, usable, and in good condition.
Your donation supports a local nonprofit
Items are delivered directly to one of 3,000+ nonprofit partner locations across 48 states to be reused and support their mission.

Every donation is documented

Tax receipt with every pickup

You receive a donation tax receipt for every completed pickup, so your gift is documented for tax season.

Contact info

Promotion box for ReSupply

We pick up, so you can give back

Donation pickups from your home, delivered to local nonprofits

4.6

Excellent

TrustScore 4.5 out of 5

26K reviews

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4.6

All reviews

(25,943)

16,191 reviews in the last 12 months

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Rated 1 out of 5 stars

I specifically asked if you could…

I specifically asked if you could disassemble a sofa and you said you could. When the company you sent to do this job arrived they said they could not disassemble the sofa for less than $1000 and that because it was a sleeper sofa they would have to trash it. Then they charged me $200 as a cancellation fee! This is outrageous and you now owe me $200

9 October 2026
Rated 5 out of 5 stars

Simple enough, very helpful.

Tristan and Isaac came to my home within their alloted window. Well dressed, clean and competent. They did a good job of taking a heavy item out safely. Can't ask for more.

12 October 2026
Rated 5 out of 5 stars

Professional pickup service

What an easy way to a schedule a pickup that helped eliminate taking a used item to the dump to be resupplied for someone to use. No wear and tear on my vehicle and no stress of taking items to the dump.

8 October 2026
Rated 5 out of 5 stars

A great experience!

Luis at ReSupply was exceptionally helpful in booking my pick-up and finding a time that worked in my limited window of opportunity.

Flowers Family Enterprise was just awesome on the pick-up. He was professional, courteous, prepared and efficient. He let me know he could arrive and start a little earlier if that was convenient, which was immensely appreciated and helpful to me.

I would definitely recommend ReSupply to friends and colleagues.

11 October 2026
Rated 3 out of 5 stars

Advantages and disadvantages

Website shows nice box truck with name on it with personal in uniforms. Reality a rusty pick-up truck with a trash trailer showed up with personnel not wearing anything to identify as Resupply (Job was subcontracted to third party). Resupply great at communicating pick up time and ID truck and plate number and name of person showing up to property - however none of the information supplied was correct and I had to ask other means to ID personnel. Otherwise, the 2 personnel that showed up did a great job removing parents' estate furniture. Downside they had to make 2 trips to charity location since it was not a box truck that showed up- had to wait until they came back. Expensive and there is an ale carte menu for the extras that was communicated upfront. Advantages - It's an option if you can lift heavy furniture and reduces liability and time for a planned estate sale. It was difficult to see parents' nice furniture placed into a trash trailer for transporting to a charity.

8 October 2026

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