RentalCover.com Reviews 21,307

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 4,529 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and speed of the claims process, often highlighting how quickly their claims were assessed and settled. Many people found the service efficient, with prompt responses to inquiries and rapid refunds or payments. However, some people were dissatisfied with the claims process, reporting delays in resolution, unresponsiveness to follow-up emails, or issues with receiving refunds for ineligible claims. A few customers also mentioned difficulties with customer support, such as being ghosted on emails or experiencing hang-ups during phone calls.

What people talk about most

Claim

People report positive experiences with claim. Many customers found the claim process to be quick and easy,... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency and professionalism. Many... See more

Payment

Reviewers highlight positive aspects of payment. Many customers report that the payment process is quick and... See more

Refund

Reviewers mention positive feedback about refund. Many customers report surprisingly fast reimbursement, with... See more

Response time

Consumers find response times to be positive. Many reviewers were impressed with the speed of claim... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Taking out the insurance for car rental is easy and I have used in UK and Australia. Claim process is well organised and easy steps to follow to prepare the required docs and to submit a claim. I was... See more

Rated 5 out of 5 stars

We used Rental Cover for our 1 week trip in Montenegro. We chose this online instead of the insurance provided by the rental company. Rental cover is more than 2 times cheaper. We had a few scratches... See more

Rated 5 out of 5 stars

First I was very skeptical of signing up as I have a very strong dislike for insurance companies. I had a very unfortunate situation in Italy where the rental company robbed me blindly so on my trip t... See more

Rated 5 out of 5 stars

I don’t even know how many times I hired RentalCover.. but all I can say is that I had two problems since I started using this company and the two times they were impeccable! After sending all the doc... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

21K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Never had such good insurance experience!

Another car made a damage on my rental car. The rental company took the damage amount from my deposit. I claimed my insurance, sent the papers, which was very easy and the same day I had my money back. I'm so happy!

22 May 2026
Unprompted review
Rated 4 out of 5 stars

The company has a great idea

The company has a great idea to pick people up from airport and take them to car rental and even pick them up and take them back to airport after car drop off pick up could have been faster but over all great idea that's for making my trip that much easier

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Rentalcover is Amazing

Rentalcover is Amazing. They review my claim ( i was really upset for these car scratches made by bushes and the amount that the car company asked from me !) but Rentalcover accept my claim fast and conclude my reimbursement.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

We had a very positive experience with…

We had a very positive experience with RentalCover.com.
During our trip in Turkey, something unexpectedly hit the windshield of our rental car while we were driving near Izmir, and the windshield suddenly started cracking. The rental company later charged us for the damage, so we submitted a claim to RentalCover.

At first, they requested some additional supporting documents because they needed clearer information about the excess/deductible amount in the rental agreement. After we uploaded the correct documents and explained the situation, the process moved quickly and smoothly.

What we appreciated most was:

* the clear communication,
* the easy online claim process,
* and the fast reimbursement once the documents were accepted.

We were honestly stressed at first because dealing with rental car damage abroad can be overwhelming, but RentalCover handled the claim professionally and fairly. In the end, we received our reimbursement without problems.

Highly recommended for peace of mind when renting a car abroad.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Definitely recommended

I don’t even know how many times I hired RentalCover.. but all I can say is that I had two problems since I started using this company and the two times they were impeccable! After sending all the documents required, the analysis was fast and the return was even in same day of approval! Totally recommend this company and I’m definitely going to continue using them anytime I need to hire a vehicle.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

First time user

First time using rental cover as my credit card insurance no longer covers the full excess. Cracked window on hire car. Provided all requested documentation, quite a bit but all relevant. The full claim amount was in my account in 2 days, WOW (indicated it could take 10 days). As long as you give them the information and documents that they ask for it works perfectly.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

We used Rental Cover for our trip in…

We used Rental Cover for our trip in Firenze. We chose this online instead of the insurance provided by the rental company. Rental cover is more than 2 times cheaper. We had a scratch while parking the car. Rental Cover reimbursed all the damage costs super quickly without any delay or issues. I highly recommend Rental Cover-

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Efficient, professional service…

The whole experience has been been simple and straightforward. Email queries were dealt with straight away and solutions provided first time.
We were unsure if we had the right information for our claim as it was all in Greek. No need to have worried within 48 hours full payment had been received. Thank you for a fast efficient service.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

They were great

They were great. I was pretty stressed out when I cracked my car’s bumper and had to pay over 2k at drop off, but the rental cover claim process was super easy and they reimbursed the money within a couple days of submission. A+

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience! I highly recommend!

Excellent experience! The claims process was extremely fast and smooth. The analysis was quick, all communication was clear, and the payment was deposited in just a few days. Extremely high-quality service. I highly recommend it!

20 May 2026
Unprompted review

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