Collard Group  Reviews 3,925

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 547 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and professionalism of the staff. Many appreciate the efficient delivery and collection services, noting that orders often arrive earlier than expected and are handled with care. Reviewers also find the pricing to be fair, and the overall ordering process is described as smooth and hassle-free. However, some customers experienced issues with delivery and collection, reporting that skips were not delivered or picked up as scheduled, sometimes without prior notification. A few people also mentioned encountering unhelpful or rude staff members, and in one instance, concerns were raised regarding a driver's conduct.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its efficiency and helpfulness.... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness and professionalism.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the punctuality of both... See more

Price

Users describe positive interactions with price, consistently finding it reasonable and fair. Many reviewers... See more

Order

Customers had positive experiences with the ordering process. Many reviewers found it quick and easy to order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a 6 yard skip for general waste, it was delivered early in the morning a couple of days earlier then expected which was great as could get on with clearing the big pile waste I had to get ri... See more

Rated 5 out of 5 stars

i hired a skip from you this week the man who delivered the skip was brilliant someone had parked a car by my gates before i could block it off he did a great job getting it on my drive so thank you.... See more

Rated 5 out of 5 stars

Once again the collard team completed this job to perfection. I only ordered the skip for a few days as needed it in and out quick, once ordered online I had a call from the office to confirm the shor... See more

Rated 5 out of 5 stars

They were very effective in the delivery of the skip, which required no involvement from me. Also, the process to get an extension was made really smooth as the Team rung me days before the original c... See more


Company details

  1. Garbage Collection Service
  2. Aggregate Supplier
  3. Demolition Contractor
  4. Earthworks Company
  5. Ready Mix Concrete Supplier

Written by the company

The Collard Group is of one of the largest and most influential privately owned demolition contractors in the UK and waste management businesses in the south of England. Every year, we re-invest substantially in our infrastructure, plant, training and equipment to ensure we keep growing and innovating. WHAT WE DO - Demolish buildings and remediate sites for redevelopment - Collect waste from construction and demolition sites, commercial clients and domestic customers - Recycle waste and make it useful again - Create and deliver recycled aggregates and ready mix concrete


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Very reliable service.
The skip was delivered on time as well as collected. Hassle free.
Highly recommend!

22 August 2025
Rated 5 out of 5 stars

Excellent service

Staff were very helpful on the telephone. They delivered and collected when they said. The driver of the vehicle that delivered and picked up the skip was very skilled at getting into a tight space and made the experience pleasant rather than stressful.

15 October 2025
Rated 5 out of 5 stars

Great service

I’ve been using collard for some time and been very satisfied with the services provided - good price, quick delivery and very friendly staff.

29 July 2025
Rated 5 out of 5 stars

I have used collards for skip hire for…

I have used collards for skip hire for years now, I have tried a couple of others just to see what other companies offer, but now firmly back and staying with collards. The others have always been strict on level loads, not with collards, that certainly isn’t the case. So because of this I don’t have to make trips to the tip to dispose of the rubbish that goes over the top.

10 September 2025
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, great communication, very helpful to get a reminder and option to extend the collection date - which we did. I would highly recommend Collard for skip hire.

10 October 2025
Rated 4 out of 5 stars

Great service

Great service, very efficient and the drivers are very skilled in the smallest of spaces, if I had to say one thing it’s the time we are allowed the skip for. If you like me on a job for a while 2 weeks is just not long enough

20 August 2025
Rated 5 out of 5 stars

Great Service

I will use Collard again whenever I require a skip as the service they provide is seamless.

The Skip Administrator, Seb Dybiec, was very professional and accommodating to my constant date changes.

5 September 2025

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