QuickBooks Australia Reviews 

241
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Quickbooks is the WORST!!! Do NOT use this platform!! I have had ongoing issues with bank feeds dropping out, duplicate transactions and now their new "smart" feed not picking up half my bank transact... See more

Rated 1 out of 5 stars

I'm beyond devastated and can't comprehend how Quickbooks provided no notice whatsoever in its requirement for migration of new bank feeds that it would wipe all 8 years of my bank feed data. It has b... See more

Rated 3 out of 5 stars

Quickbooks has near doubled in price in recent years. I can't change to a lower plan without losing my data. I now have busier looking screens to get to the same data. AI stories to be read be... See more

Rated 5 out of 5 stars

We are Accountants, Tax Agents and SMSF auditors. We have been using QuickBooks for over 2 years. The software has enabled our firm scale to new level and employ Bookkeepers and Tax Preparers remote... See more

Company details

  1. Accounting Software Company
  2. Accountant
  3. Payment Service
  4. Payroll Service
  5. Software Company

About QuickBooks Australia

Written by the company

Smart, simple accounting software for small business and sole traders

Send invoices, organise expenses, and stay on top of your cash flow easily with QuickBooks Online accounting software for small business in Australia.

Whether you’re a small business owner or a self-employed sole trader, QuickBooks accounting software provides a complete view of how your business is performing in real-time, right from your dashboard.

QuickBooks offers you smart features to save time and get paid fast. And, it's free to move your data from other software on most plans.

Try QuickBooks for free for 30 days - no credit card required.

Start free trial

Contact info

2.7

Poor

TrustScore 2.5 out of 5

241 reviews

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No recent history of asking for reviews

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2.7

All reviews

(241)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
great package

Rated 1 out of 5 stars

I got QuickBooks 3 years ago

I got QuickBooks 3 years ago, it was great!! Then they completely changed everything!
It’s literally like trying to read another language… no warning, no support, and these guys keep charging me.
The app that I use is clunky, my settings have changed!
Before. I would’ve said they were awesome, now Iooking at going somewhere else.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Quickbooks expensive and features don't always work.

Quickbooks is pretty expensive even for the lowest package and I can't even get to my expenses from less than a year ago and I've been on the offshore support for about a 1/2 hour and still no resolution. The customer support person keeps putting me on hold to research the problem. I loved Quickbooks when you could buy the software and never had troubles. I'm paying more but always a headache.

28 October 2025
Unprompted review
Rated 1 out of 5 stars

Quickbooks is some of the worst…

Quickbooks is some of the worst accounting software I’ve ever used. All I want to do is integrate gocardless with quickbooks. I spent hours and hours and hours on the phone with customer service people and literally NOBODY can tell me how to do this.

I finally spoke with a manager who advised it isn’t possible to integrate gocardless with quickbooks. A few days later one of my clients was charged automatically via gocardless, meaning that GOCARDLESS HAS BEEN INTEGRATED. My client was charged twice and I had to refund them accordingly.

I requested a discount from quickbooks because of my terrible experience and they had the NERVE to connect me to the sales teams. The sales team tried to sell me a package that I could access myself via the quickbooks website.

Honestly, quickbooks, go f** yourself. You’re an absolute joke of a company.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Smart tech backed by great support

QuickBooks combines smart, forward-thinking technology with outstanding customer support. It’s intuitive, efficient, and backed by a responsive, helpful team—perfect for business owners seeking reliable accounting software.

26 March 2025
Unprompted review
Rated 1 out of 5 stars

Don't believe the hype, gone downhill big time.

I have used quickbooks from the start, way way back. The desktop version was the last great version. Was tricked into going on line by salesperson saying as a sole operator and such a tiny company not using many features I could have it at half price. Well that didn't last. I constantly send feedback that it doesn't load, I have to refresh the screen many many times for the simplest task. I have to do one transaction on the weekends and takes up to 45 minutes. Ridiculous. Thank God I don't have to do payroll or inventory I cannot imagine trying to accomplish those transactions. All the action screens are still missing a vital component of the old desktop and thats the forward and previous button. All round bad idea to ask for review, a banner no less when the performance is so poor. If I wasn't up for retirement soon I would invest the time to transfer to a different platform in a heartbeat.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

QBO Payroll

Have used QBO for over 10 years. Simple and great functionality to everything needed for SME. I find payroll is very easy to use, maintain and report. Strongly recommend QBO if anyone is looking for options.

16 December 2024
Unprompted review
Rated 1 out of 5 stars

not important

the only bank in the country you cant connect too CUA Great southern Bank on the verge of changing

16 December 2024
Unprompted review
Rated 4 out of 5 stars

Great software for a reasonable price

Great software for a reasonable price. I'm a BAS Agent and I recommend for many of my clients as its easy to teach them how to use also.
The back end support is also fantastic. I can always get technical help when needed, by a real person.
My Partner Manager Amanda is fabulous, always available for help and support/how to sessions.
Keep up the good work QBO. Cheers, Chris

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Easy to use & great price

Signed up to help with my small business - super easy to use and very good price! I’ve never used an invoicing generating service despite working in a corporate setting for many years and it was incredibly easy. I signed up a trial and continued my subscription - very happy!

15 October 2024
Unprompted review
QuickBooks Australia logo

Reply from QuickBooks Australia

Hi Yuly, thanks for sharing the great feedback! We're really happy to hear you are enjoying your QuickBooks experience.

Rated 5 out of 5 stars

Great Customer Support & Reports

QB Online has great reporting and fantastic customer support. I can talk with a real human that will solve issues or escalate my enquiry to a specialist if needed. Great customer service.

9 October 2024
QuickBooks Australia logo

Reply from QuickBooks Australia

Thanks Val, we appreciate this fantastic feedback.

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