Quickbooks is the WORST!!! Do NOT use this platform!! I have had ongoing issues with bank feeds dropping out, duplicate transactions and now their new "smart" feed not picking up half my bank transact... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm beyond devastated and can't comprehend how Quickbooks provided no notice whatsoever in its requirement for migration of new bank feeds that it would wipe all 8 years of my bank feed data. It has b... See more
Quickbooks has near doubled in price in recent years. I can't change to a lower plan without losing my data. I now have busier looking screens to get to the same data. AI stories to be read be... See more
We are Accountants, Tax Agents and SMSF auditors. We have been using QuickBooks for over 2 years. The software has enabled our firm scale to new level and employ Bookkeepers and Tax Preparers remote... See more
Company details
About QuickBooks Australia
Written by the company
Send invoices, organise expenses, and stay on top of your cash flow easily with QuickBooks Online accounting software for small business in Australia.
Whether you’re a small business owner or a self-employed sole trader, QuickBooks accounting software provides a complete view of how your business is performing in real-time, right from your dashboard.
QuickBooks offers you smart features to save time and get paid fast. And, it's free to move your data from other software on most plans.
Try QuickBooks for free for 30 days - no credit card required. Start free trial
Contact info
Australia
- 1800 917 771
- quickbooks.intuit.com/au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got QuickBooks 3 years ago
I got QuickBooks 3 years ago, it was great!! Then they completely changed everything!
It’s literally like trying to read another language… no warning, no support, and these guys keep charging me.
The app that I use is clunky, my settings have changed!
Before. I would’ve said they were awesome, now Iooking at going somewhere else.
Quickbooks expensive and features don't always work.
Quickbooks is pretty expensive even for the lowest package and I can't even get to my expenses from less than a year ago and I've been on the offshore support for about a 1/2 hour and still no resolution. The customer support person keeps putting me on hold to research the problem. I loved Quickbooks when you could buy the software and never had troubles. I'm paying more but always a headache.
great support and training opportunities
Quickbooks is some of the worst…
Quickbooks is some of the worst accounting software I’ve ever used. All I want to do is integrate gocardless with quickbooks. I spent hours and hours and hours on the phone with customer service people and literally NOBODY can tell me how to do this.
I finally spoke with a manager who advised it isn’t possible to integrate gocardless with quickbooks. A few days later one of my clients was charged automatically via gocardless, meaning that GOCARDLESS HAS BEEN INTEGRATED. My client was charged twice and I had to refund them accordingly.
I requested a discount from quickbooks because of my terrible experience and they had the NERVE to connect me to the sales teams. The sales team tried to sell me a package that I could access myself via the quickbooks website.
Honestly, quickbooks, go f** yourself. You’re an absolute joke of a company.
QBO has great AI learning that makes it…
QBO has great AI learning that makes it so easy to stay on top of my bookkeeping and payroll processes.
Great way to reduce repetitive daily tasks
I believe the function of setting up transaction rules to automatically categorize expenses and income is a great way to reduce repetitive daily tasks.
QuickBooks is great because of its…QuickBooks is great because of its intuitive interface
QuickBooks is great because of its intuitive interface, comprehensive features, and reliability in organizing financial data. A lot of us, accountants, appreciate its ability to generate detailed reports, track expenses, and integrate with other platforms seamlessly.
QuickBooks is a great product
QuickBooks is a great product, it has better invoicing, inventory management and payroll than Xero. The bank processing and reconciliation process needs improvement which is what is stopping me giving it 5 out of 5.
Smart tech backed by great support
QuickBooks combines smart, forward-thinking technology with outstanding customer support. It’s intuitive, efficient, and backed by a responsive, helpful team—perfect for business owners seeking reliable accounting software.
Don't believe the hype, gone downhill big time.
I have used quickbooks from the start, way way back. The desktop version was the last great version. Was tricked into going on line by salesperson saying as a sole operator and such a tiny company not using many features I could have it at half price. Well that didn't last. I constantly send feedback that it doesn't load, I have to refresh the screen many many times for the simplest task. I have to do one transaction on the weekends and takes up to 45 minutes. Ridiculous. Thank God I don't have to do payroll or inventory I cannot imagine trying to accomplish those transactions. All the action screens are still missing a vital component of the old desktop and thats the forward and previous button. All round bad idea to ask for review, a banner no less when the performance is so poor. If I wasn't up for retirement soon I would invest the time to transfer to a different platform in a heartbeat.
QBO Payroll
Have used QBO for over 10 years. Simple and great functionality to everything needed for SME. I find payroll is very easy to use, maintain and report. Strongly recommend QBO if anyone is looking for options.
not important
the only bank in the country you cant connect too CUA Great southern Bank on the verge of changing
Awesome Product well supported
Have been using Quickbooks Online and it is a great product. Easy to use and backed up with great customer support.
This is great
QBO Australia - Give it a Try
Great way to get people involved in the software world, lots of pertinent information that is very relevant.
Great software for a reasonable price
Great software for a reasonable price. I'm a BAS Agent and I recommend for many of my clients as its easy to teach them how to use also.
The back end support is also fantastic. I can always get technical help when needed, by a real person.
My Partner Manager Amanda is fabulous, always available for help and support/how to sessions.
Keep up the good work QBO. Cheers, Chris
Easy to use & great price
Signed up to help with my small business - super easy to use and very good price! I’ve never used an invoicing generating service despite working in a corporate setting for many years and it was incredibly easy. I signed up a trial and continued my subscription - very happy!

Reply from QuickBooks Australia
Great Customer Support & Reports
QB Online has great reporting and fantastic customer support. I can talk with a real human that will solve issues or escalate my enquiry to a specialist if needed. Great customer service.

Reply from QuickBooks Australia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







