QuickBooks Australia Reviews 

Great program, easy to use.

An outdated software package in relation to presentation of financial statements and the lack of ease of accessing different reports that disappoints when it was originally the leader (but that was a long time ago).
Seems to be stuck in a time warp.

Great Service Hotline in case of queries. Easy handling. Reliable.

Love using Quickbooks Online, its a great product for my small business clients and helps keep their business finances organised and up to date.

QuickBooks Online is affordable with great features that are not included in other software and is great that the payroll is powered by Employment Hero for a better experience for the client.

QuickBooks Online is simple to use as a Bookkeeper, and great to get information out of as an Accountant/Tax Agent.
It is my preferred software to recommend to my clients (and I work with all the other popular software programs regularly also).

Great all-in-one software for small business.
Has the basics, detailed reporting and a little bit more.
Sales Quotes that can be signed off and then progress invoices issued. Inventory management with low stock alerts. Plus if you dislike payroll, has the award rules all built in. Highly Recommend.

I found that the QuickBooks platform is very easy to use and has great support

Quickbooks is easy to use and it a great asset to any business

Great software with better features than Xero, such as invoicing, inventory and payroll. Needs to fix the bank feeds and bank reconciliation process to get 5 stars.

I've been using Quickbooks since late 2016. The features are great however if something goes wrong in QBO, you just have to hope it doesn't impact your business greatly as no chance of getting the issue resolved or even responded to.
QB assistant provides irrelevant answers.
Same for QB community with irrelevant answers and repeated incorrect answers not understanding various users questions.
Look up an issue that you would expect to have an easy fix for and you see a post from another frustrated user with same issue unresolved for months and even years.
I don't even ask for help through live chat any more as that was taking forever and I was often figuring out some kind of solution before the live chat got to any kind of answer.
Phoning for help generally involves a conversation with someone very pleasant yet unfortunately unable to resolve my issue or pass me to anyone with that influence or ability.
A ticket may be raised but I'm not sure what happens as never any communication on progress. I'm just assured everything will be alright - when it's clearly not, over time.
It gets costly with a major issue such as almost every invoice I've sent QBO displaying as undeliverable (in Aug 2022, almost every invoice and from Nov 11th it's started again with almost every invoice). I'm receiving payment from most customers so obviously most invoices are received, some payments display in QBO bank feed, some not so it's more than messy. I'm needing to check everything manually and much to my distaste, at times I need to involve my customers in my problem with my QBO by asking my customers questions that I otherwise wouldn't need to.
I was told by QBO that this ongoing issue wasn't happening to every customer so they didn't communicate it! They've never communicated when there's been any ongoing issue. I'm thinking if it's not happening to everyone, the IT staff dealing with it would want some detail on what's happening from their QBO customers who are dealing with it, particularly with my customers experiencing something different to what my QBO screen is displaying. With no details requested and no progress, it leads me to believe it's probably not being worked on and not of concern as not happening to all.
Fed up with the situation, I finally gave in and my Accountant changed me to Xero yet it didn't have the features I need for quoting, split invoicing etc so here I am returning to QBO having (unwisely?) decided to choose required features over unreliability.
On return, my problem is still unresolved, no idea on any progress, just provided a 'work around' to keep me occupied & inconvenience my customers in the meantime.
If I know that it is actually being attended to then I can stay with QBO and have the convenience of years of my data being in one space & not again paying dual fees while I setup another package.
In QBO, one of my bank accounts hasn't updated the bank feed since August. I can't update or re-link - action not allowed as it's already linked. I raised a ticket for that a week ago and no progress and no communication.
Just looked up to see how to update time zone as noticed all the invoices I sent this morning are displaying as undeliverable & sent as if sent yesterday afternoon - googling options online to fix
the time zone and the solutions offered are not even within my company settings in QBO.
What a shame for a product which has so many amazing features for small businesses.

As a bookkeeper, I highly recommend QBO as a software of choice for small business owners. It is intuitive and practical accounting software with wonderful technical support, making it a great option for the less experienced bookkeeper or business owner.

We understood immediately QBO Intuit was a fantastic software right for our bookkeeping and accounting firm. It was more than 8 years ago and all our staff, clients just love it. Great payrolls and time-sheets modules, outstanding variety of management, financial and operative reports, efficient and fast to use.
Elena Morandini
EXPERTA ACCOUNTING & BUS SERVICES
POINT COOK VIC 3030

As an accountant, I have been using and recommending quickbooks online for my clients for the past 5 years. It is great software which helps small business with wages, automatic bank feeds and provides good reporting and easy access from anywhere you want to work. The quickbooks team provides excellent support in a timely manner. Great Easy to Use Software.

As a bookkeeper I work across many different industries and I recommend Quickbooks for many different reasons. The payroll solution within Quickbooks is superior particularly if you're looking for award interpretation. Reconciling is a breeze, and that includes balance sheet accounts not only bank accounts. The BAS function is great, and it's very user friendly. In the event you do need support, there is online help and chat options. Great accounting solution and very competitively priced.

As a chartered accountant, I help and advise my clients with their bookkeeping needs and use a number of software on the market including Quickbook (QB). QB is generally great for what client and we need from it. However, to compare with other providers, in terms of added reporting and ease of maneuvering, one of its competitors is simply better.

I have been a bookkeeper for over 40 years and have used several different accounting packages over the years. I can honestly say that the Intuit online Accounting package is the best and easiest program to learn and use. By accessing the tutoring videos that were freely available I now have a total understanding of the features of the program. It just makes sense. I am able to get my clients' financial records up to date from home, accurately and with ease.

I have found QuickBooks efficient, easy to use and find your way around it, great online support if you need help, also, it's a great price the subscription is affordable compear to other accounting software providers, highly recommended

I am an BAS Agent over 5+ years found this software excellent for providing bookkeeping and accounting services. This software address all needs with ease. I appreciate the customer services for supporting me any time i need a help.