Compared to the nhs behaviour iv experienced.. the difference is night and day. Pay for private care and actually get care/advice you need, apposed to you just been used as a 'cash cow' for years b... See more
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Review summary
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Reviews shaping this summary
I cannot recommend this service enough. I was really worried about my two year old so booked an appointment for 3 hours time. The doctor phoned me ten mins earlier than scheduled and was SO understand... See more
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I spoke with Dr Dattani for the first time ever today! What a lovely, understanding, empathetic caring doctor! He made me feel at ease and really was a pleasure to deal with as a patient to GP. Some... See more
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This has been a great service. Under some time pressure, initial appointments were made quickly through the central (London) number and delivered professionally and with great care through the Bourne... See more
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Company details
Written by the company
Private Medical Clinic is a trusted provider of same-day private GP services across the UK, offering accessible, affordable, high-quality private healthcare without the long waits associated with NHS appointments. Whether you need a private GP consultation, urgent medical advice, repeat prescriptions, blood tests with next-day results, or specialist referrals, our experienced and GMC-registered doctors are here to support you with personalised care when you need it most. From our centrally located clinics in Edgbaston, Birmingham and other major UK cities, we deliver fast, confidential medical care in-clinic, online, or by home visit — tailored to your schedule and health needs. Our services include comprehensive general practice, preventative health assessments, travel vaccinations, mental health support, and rapid access to diagnostics and specialist care, all with transparent pricing and no hidden fees. At Private Medical Clinic, patient wellbeing is at the heart of everything we do. We combine clinical excellence, compassionate service, and flexible booking options to make private healthcare straightforward, efficient, and patient-focused.
Contact info
88 Hagley Road, B16 8LU, Birmingham, United Kingdom
- 01217980729
- hello@privatemedicalclinic.co.uk
- privatemedicalclinic.com
4.5
Excellent
266 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Convenient, efficient and you are front and centre.
I love the efficiency in booking an appointment with times slots available to choose one that fits in with my schedule. I love the fact I can talk to a Doctor about my concerns without being pushed through the door. I appreciate the time and knowledge to run through options and most of all the turn around time for testing, yes I appreciate it comes at a cost, but the peace of mind and future planning is a far greater service that i have ranged within the GP service. I felt there was a genuine interest to understand my position and conditions and provide clear options for my benefit and not classed as a number. The quick analysis of results and clear explanation leaving me fully informed. If you are not feeling at you best you want quick information not days of delay so you can get on with life. PMC have provided that service on every occasion and recommend them based on my experiences.
9 September 2026
Unprompted review
Reply from Private Medical Clinic
Hello Simon,
Thank you so much for your wonderful and detailed review.
We are delighted to hear that you have had such a positive experience with our GP clinic and that you value the efficiency of our appointment booking process, flexible appointment times and the time our doctors take to listen to your concerns.
It is fantastic to know that you felt genuinely listened to and supported throughout your consultation, with clear explanations, treatment options and personalised care. We understand how important timely testing, quick results and clear communication can be, particularly when you are looking for reassurance and peace of mind.
Providing accessible GP appointments, thorough consultations, efficient diagnostic testing and patient-centred care is at the heart of what we do. We are especially pleased that you felt treated as an individual rather than simply as a number.
Thank you for your kind recommendation and for trusting PMC with your healthcare. Your feedback means a great deal to our team.
Kind regards,
Lauren
Clinic Administrator
5 Star Service
I was traveling from USA, and only in UK for a few days before going to north Africa. Needed some prescription only antibiotics, so called PMC, who were able to assist at a very reasonable price. Excellent service.
7 September 2026
Reply from Private Medical Clinic
Hello Simon,
Thank you for your excellent review. We’re delighted to hear that our GP clinic was able to assist you promptly during your short stay in the UK, especially with your onward travel to North Africa.
We understand how important it is to have accessible healthcare and timely medical advice when travelling. We’re pleased that you found our service efficient, professional and reasonably priced, and that we could help with your prescription needs.
Thank you for choosing PMC and for recommending our service. We wish you safe and enjoyable travels!
Kind regards,
Lauren
Clinic Administrator
Weekend Appointments
This was my 2nd time using. My 1st time using I would have given them 5 stars (which is why I went back a second time).
Whole process is (generally speaking) end to end good - tech easy to book, easy to pay (to start with), GP turned up on time both times and both times was excellent. However, the second booking took place at a weekend. There was a problem with paying the second stage payment (for the GP to write the prescription) at log-in point. Now, the data error was mine but it does not alter the fact that at weekends, if you have a tech problem, there is no-one to call (Help Desk is open M-F). So, you could have a GP handle their end of the deal and be terrific but if you have a payment or tech problem (which is not with the GP) then you can't get your prescription code, which on both occasions I used the service was the point - fast GP, fast prescription, no A&E, no 2 week wait for GP. So, beware on the weekend bookings piece. Don't offer the services if your help desk is not open. To add insult to injury I sent several follow up emails complaining and no-one came back to me until I pushed for the follow up by phone. That looked bad.
30 August 2026
Unprompted review
Reply from Private Medical Clinic
Hello Andre,
Thank you for using our service for a second time and for taking the time to provide such detailed feedback. We’re pleased to hear that, on both occasions, you found the booking process straightforward and that the GPs were punctual, professional and provided excellent care.
We are, however, very sorry that your second experience was affected by the payment and technical issue, particularly as this occurred over a weekend. We completely understand your frustration that, despite receiving excellent care from the GP, you were unable to complete the final payment stage and obtain your prescription code as quickly as expected.
We also apologise for the delay in responding to your follow-up emails. We appreciate that having to chase us for a response was disappointing and did not reflect the efficient service you experienced during your consultations.
Your feedback regarding weekend technical support and communication has been noted and will be shared with the relevant team for review. We genuinely appreciate your constructive comments, as they help us identify areas where we can improve the patient journey from booking through to receiving a prescription.
Thank you again for choosing our PMC and for giving us the opportunity to improve our service.
Kind regards,
Lauren
Clinic Administrator
Access to Care
I would give 5 if the platform had sent me an notification that the provider was going to be late for our appointment They did respond after I asked why no one had called
The actual experience was great What a wonderful service I didn’t want to get dressed and sit in an urgent care waiting with other sick people In 10 minutes I was able to get the help I needed which is totally cool!
I can’t emphasize enough how important access to healthcare is And that is what this service provides -access to care
6 September 2026
Reply from Private Medical Clinic
Hello Kimberly,
Thank you for taking the time to share your experience and for your positive feedback. We’re delighted to hear that you found our GP clinic service convenient, efficient and accessible, and that you were able to receive the medical advice and support you needed without having to travel to an urgent care centre or wait around with other unwell patients.
We’re sorry, however, that you were not notified in advance about the delay to your appointment. We understand how frustrating this can be, and we appreciate you bringing it to our attention. We will continue to review our communication processes to ensure patients are kept informed about any changes or delays.
Kind regards,
Lauren
Clinic Administrator
Very efficient
4 September 2026
Unprompted review
Reply from Private Medical Clinic
Hello Rob,
Thank you for your kind review. We’re delighted to hear that you found our GP clinic service very efficient. Providing convenient appointments, timely medical advice and a smooth patient experience is very important to us.
We really appreciate your feedback and hope to support you again in the future.
Kind regards,
Lauren
Clinic Administrator
Service has been good in terms of…
Service has been good in terms of efficiency of services and competent approachable staff.
21 August 2026
Reply from Private Medical Clinic
Hello E.Till,
Thank you for your kind feedback. We’re pleased to hear that you found our GP clinic service efficient and our staff competent, approachable and supportive.
Providing professional, accessible and patient-focused healthcare is very important to us, so it’s wonderful to know you had a positive experience.
Thank you for choosing our clinic and for taking the time to share your review.
Kind regards,
Lauren
Clinic Administrator
Really helpful!
Really helpful asked me lots of questions to make sure I got the correct antibiotic that will be most effective and safe.
24 August 2026
Reply from Private Medical Clinic
Hello Lauren
Thank you for your kind feedback. We’re delighted to hear that you found our service helpful and thorough. Taking the time to ask the right questions and understand your symptoms and medical history is an important part of providing safe, appropriate and patient-centred healthcare.
We’re pleased that you felt listened to and confident in the advice and treatment provided. Thank you for choosing our GP clinic and for taking the time to share your experience.
Kind regards,
Lauren
Clinic Administrator
Doctor actually listened to my issue
Doctor actually listened to my issue, instead of trying to fob me off like normal NHS doctors. Prescribed me the exact medication I needed at the time.
16 August 2026
Unprompted review
Evening same day appointment
Got a booking late in the evening on the same day. Really great service
18 August 2026
Unprompted review
Fast, efficient & friendly.
Fast, efficient & friendly. I was able to book an appointment within an hour of calling the Clinic.
17 August 2026
Fantastic surgery
Fantastic surgery, Dr Seyed was amazing and gives a thorough check over. He is not just a good Dr but he very interested in you and your family and this made me feel at ease.
Thank you Dr Seyed I am very grateful for your time and help.
17 August 2026
Friendly GP and thorough consultation.
Friendly GP and thorough consultation.
17 August 2026
Unprompted review
Great Doctor consultantion
Easy to book, very understanding Doctor.
I was visiting England and I needed a script to be reissued as I forgot medication bag.
The doctor was fantastic, he understood what I was saying and was very Empathetic to me. I would highly recommend this service.
9 August 2026
Fantastic experience
Fantastic experience with Private Medical Clinic, I spoke to a Dr Seyed and he was very good and interested into what I had to say. The big thing I liked about it he also took an interest in my personal life which I thought was really good and helped me open up. Thank you for your help Dr Seyed
16 August 2026
Unprompted review
Compassionate care you need, when you need it
The physician who I talked was thorough, professional and compassionate.
10 August 2026
Friendly knowledgeable staff very…
Friendly knowledgeable staff very helpful and very speedy processing thank you
18 July 2026
Unprompted review
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