Compared to the nhs behaviour iv experienced.. the difference is night and day. Pay for private care and actually get care/advice you need, apposed to you just been used as a 'cash cow' for years b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brilliant service when our NHS doctor couldn't see my daughter for a month and we was desperate for a GPs advice they could speak to us within an hour and was very thorough and didn't rush us at all... See more
Company replied
I cannot recommend this service enough. I was really worried about my two year old so booked an appointment for 3 hours time. The doctor phoned me ten mins earlier than scheduled and was SO understand... See more
Company replied
I spoke with Dr Dattani for the first time ever today! What a lovely, understanding, empathetic caring doctor! He made me feel at ease and really was a pleasure to deal with as a patient to GP. Some... See more
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Company details
Written by the company
Private Medical Clinic is a trusted provider of same-day private GP services across the UK, offering accessible, affordable, high-quality private healthcare without the long waits associated with NHS appointments. Whether you need a private GP consultation, urgent medical advice, repeat prescriptions, blood tests with next-day results, or specialist referrals, our experienced and GMC-registered doctors are here to support you with personalised care when you need it most. From our centrally located clinics in Edgbaston, Birmingham and other major UK cities, we deliver fast, confidential medical care in-clinic, online, or by home visit — tailored to your schedule and health needs. Our services include comprehensive general practice, preventative health assessments, travel vaccinations, mental health support, and rapid access to diagnostics and specialist care, all with transparent pricing and no hidden fees. At Private Medical Clinic, patient wellbeing is at the heart of everything we do. We combine clinical excellence, compassionate service, and flexible booking options to make private healthcare straightforward, efficient, and patient-focused.
Contact info
88 Hagley Road, B16 8LU, Birmingham, United Kingdom
- 01217980729
- hello@privatemedicalclinic.co.uk
- privatemedicalclinic.com
4.5
Excellent
281 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Good experience
16 September 2026
Really easy to book and I got an…
Really easy to book and I got an appointment within half an hour. The doctor was lovely, listened to me, asked plenty of questions and helped sort out my medication. Really happy with the service. I would highly recommend them and wouldn’t hesitate to use them again.
21 September 2026
Unprompted review
Highly recommend!
I never review anything on here but I feel like I have to..
I made an appointment with a GP to go over some blood results I had done because I wasn't feeling myself.
Not only did my over-the-phone appointment go over the allotted time slot I had, I also received a call back from the GP 10 minutes later in which he recommended me something else I should do to start feeling better.
It really gave me some hope and security knowing that the GP didn't just end our call and go to the next patient, he cared enough to help me beyond what he was obligated to do.
I highly recommend this service! 10/10 from me.
23 September 2026
Unprompted review
Spoke with gp but feel the medication…
Spoke with gp but feel the medication prescribed was not adequate .
I ended up in a very unwell state of mind I was scared and desperately needed more help.
22 September 2026
Reply from Private Medical Clinic
Good afternoon,
Thank you for your feedback, and I'm very sorry to hear how unwell you became.
Prescribing decisions are made at the doctor's clinical discretion, based on their assessment at the time, but we fully recognise that this can sometimes feel inadequate to the person living through it, and that clinical judgement and patient experience don't always align.
Your feedback has been shared with the clinical team. We're sorry we didn't get this right for you, and we'd welcome the chance to help.
Kind regards,
Lauren
Clinic Administrator
Excellent
Have used this service several times while in the UK absolutely excellent in every way! Sucks when traveling to get sick this clinic goes above & beyond to get you feeling better!
Highly recommend!
22 September 2026
Unprompted review
Reply from Private Medical Clinic
Hello Marnie,
Thank you so much for your wonderful review! We're truly grateful that you've trusted us with your care on multiple occasions during your visits to the UK!
Thank you for the high recommendation, and we hope your future travels are healthy ones. (Though we'll be here if you ever need us again!)
Warm regards,
Lauren
Clinic Administrator
Reply from Private Medical Clinic
Good afternoon Idris,
Thank you for taking your time to leave us a review! We are delighted you were happy with the service provided.
Kind regards,
Lauren
Private Medical Clinic
helpful doctor who listened
Lovely helpful doctor who listened to me and what I wanted ....and then? Then added his expertise and gave me what I actually needed ....which was even better .
21 September 2026
Reply from Private Medical Clinic
Hello Simon,
Thank you so much for this lovely review! We're delighted to hear that the doctor truly listened to you and took your wishes into account. That's precisely the kind of care we aim to provide.
We're so glad it turned out even better than expected, and we truly appreciate you taking the time to share your experience. We're here whenever you need us!
Kind regards,
Lauren
Private Medical Clinic
Excellent care if NHS services unavailable
I am visiting Scotland from the US. Shortly after arrival, a sinus infection started up and was steadily worsening. I was unable to find care. My daughter located PMC online, called and scheduled a phone appointment for the following morning - a Sunday morning. Mr. Kishan Mariana called at the appointment time. He was kind, thorough, and professional. After assessing symptoms he arranged for a prescription through Signature Rx. We went to Boots and it was filled with no fuss. Within 24 hours I was feeling substantially better- thanks to the care received (and the medication to be sure). I am so grateful for the care offered by Mr. Mariana and PMC.
20 September 2026
Unprompted review
Reply from Private Medical Clinic
Good afternoon,
Thank you so much for taking the time to leave us this wonderful review!
It's great to hear that Dr Mardania was kind, thorough, and professional, and that the prescription process through Signature Rx was smooth and hassle-free.
We're grateful for the opportunity to care for you and wish you a speedy recovery and a wonderful rest of your time in Scotland. Should you or your family ever need us again, we're here to help!
Kind regards,
Lauren
Private Medical Clinic
Very professional experience
Very professional experience. The doctor asked many questions about my medical condition, medicines taken, symptoms. Prescribed an antibiotic. Sent Rx to my email. Suggested I follow up to when I return home to my country. A very good experience.
20 September 2026
Unprompted review
Reply from Private Medical Clinic
Hello Joan,
Thank you so much for taking the time to share your experience! We're delighted to hear that your visit was such a positive one with our Doctor. We believe that kind of careful attention is essential to good care.
We're glad the prescription process was convenient for you.
Wishing you safe travels and continued good health, and we're here should you need anything in the future!
Kind regards,
Lauren
Private Medical Clinic
Brilliant service when our NHS doctor…
Brilliant service when our NHS doctor couldn't see my daughter for a month and we was desperate for a GPs advice they could speak to us within an hour and was very thorough and didn't rush us at all
Will definitely be using again
17 September 2026
Unprompted review
Reply from Private Medical Clinic
Hello Natasha,
Thank you so much for taking the time to leave such a kind review. We are delighted to hear that we could help when you were in a difficult situation and needed urgent advice for your daughter.
We are also pleased you could see a Doctor within the hour when you were feeling desperate.
Thank you for saying you will use us again. We look forward to being here for you and your family whenever you need us.
Lauren
Clinic Administrator
Private medical Clinic
Reply from Private Medical Clinic
Hello Sophie,
Thank you for the 5-star review! We're so pleased you had a positive experience at our private GP clinic. We look forward to welcoming you back.
Kind regards,
Lauren
Clinic Administrator
Reply from Private Medical Clinic
Good afternoon,
Thank you for the 5 stars! We're delighted to hear you had such a great experience at our private GP clinic. We look forward to caring for you again.
Kind regards,
Lauren
Clinic Administrator
Great I was desperate for migraine…
Great I was desperate for migraine medicine.
Website I felt wasn't very clear on how much prescription would be in total, but definitely worth it.
Would do again, but would budget a bit more for prescription costs
14 September 2026
Reply from Private Medical Clinic
Good afternoon Hannah,
Thank you for your feedback! We're glad we could help you get your migraine medicine. We hear you on the prescription costs not being clear upfront, unfortunately it is the pharmacy that sets the costs. Thanks again, and we look forward to helping you next time!
Kind regards,
Lauren
Clinic Administrator
Not a real GP
I paid a lot of money for a private appointment only to find out it wasn’t an actual GP doctor. It was with a physician associate. She was thorough but kept having to ‘confirm with the doctor after’. The company was advertised as a same day gp appointment but it wasn't what I paid for. GP’s have a lot more extensive training and knowledge so I don’t think it was fair to do that. The appointment did not benefit me as I had hoped with limited advice.
2 September 2026
Unprompted review
Reply from Private Medical Clinic
Good afternoon,
Thank you for your feedback, and we're sorry the appointment didn't meet your expectations. You're right to expect transparency about who you'll be seeing, and we apologise that this wasn't made clearer beforehand. We'd welcome the chance to make this right, please contact our team so we can look into your experience further. hello@privatemedicalclinic.com or 0121 798 0729.
Kind regards,
Lauren
Clinic Administrator
Convenient, efficient and you are front and centre.
I love the efficiency in booking an appointment with times slots available to choose one that fits in with my schedule. I love the fact I can talk to a Doctor about my concerns without being pushed through the door. I appreciate the time and knowledge to run through options and most of all the turn around time for testing, yes I appreciate it comes at a cost, but the peace of mind and future planning is a far greater service that i have ranged within the GP service. I felt there was a genuine interest to understand my position and conditions and provide clear options for my benefit and not classed as a number. The quick analysis of results and clear explanation leaving me fully informed. If you are not feeling at you best you want quick information not days of delay so you can get on with life. PMC have provided that service on every occasion and recommend them based on my experiences.
9 September 2026
Unprompted review
Reply from Private Medical Clinic
Hello Simon,
Thank you so much for your wonderful review.
We are delighted to hear that you have had such a positive experience with our GP clinic and that you value the efficiency of our appointment booking process, flexible appointment times and the time our doctors take to listen to your concerns.
Thank you for your kind recommendation and for trusting PMC with your healthcare. Your feedback means a great deal to our team.
Kind regards,
Lauren
Clinic Administrator
5 Star Service
I was traveling from USA, and only in UK for a few days before going to north Africa. Needed some prescription only antibiotics, so called PMC, who were able to assist at a very reasonable price. Excellent service.
7 September 2026
Reply from Private Medical Clinic
Hello Simon,
Thank you for your excellent review. We’re delighted to hear that our GP clinic was able to assist you promptly during your short stay in the UK, especially with your onward travel to North Africa.
We understand how important it is to have accessible healthcare and timely medical advice when travelling. We’re pleased that you found our service efficient, professional and reasonably priced, and that we could help with your prescription needs.
Thank you for choosing PMC and for recommending our service. We wish you safe and enjoyable travels!
Kind regards,
Lauren
Clinic Administrator
Weekend Appointments
This was my 2nd time using. My 1st time using I would have given them 5 stars (which is why I went back a second time).
Whole process is (generally speaking) end to end good - tech easy to book, easy to pay (to start with), GP turned up on time both times and both times was excellent. However, the second booking took place at a weekend. There was a problem with paying the second stage payment (for the GP to write the prescription) at log-in point. Now, the data error was mine but it does not alter the fact that at weekends, if you have a tech problem, there is no-one to call (Help Desk is open M-F). So, you could have a GP handle their end of the deal and be terrific but if you have a payment or tech problem (which is not with the GP) then you can't get your prescription code, which on both occasions I used the service was the point - fast GP, fast prescription, no A&E, no 2 week wait for GP. So, beware on the weekend bookings piece. Don't offer the services if your help desk is not open. To add insult to injury I sent several follow up emails complaining and no-one came back to me until I pushed for the follow up by phone. That looked bad.
30 August 2026
Unprompted review
Reply from Private Medical Clinic
Hello Andre,
Thank you for using our service for a second time and for taking the time to provide such detailed feedback. We’re pleased to hear that, on both occasions, you found the booking process straightforward and that the GPs were punctual, professional and provided excellent care.
We are, however, very sorry that your second experience was affected by the payment and technical issue, particularly as this occurred over a weekend. We completely understand your frustration that, despite receiving excellent care from the GP, you were unable to complete the final payment stage and obtain your prescription code as quickly as expected.
We also apologise for the delay in responding to your follow-up emails. We appreciate that having to chase us for a response was disappointing and did not reflect the efficient service you experienced during your consultations.
Your feedback regarding weekend technical support and communication has been noted and will be shared with the relevant team for review. We genuinely appreciate your constructive comments, as they help us identify areas where we can improve the patient journey from booking through to receiving a prescription.
Thank you again for choosing our PMC and for giving us the opportunity to improve our service.
Kind regards,
Lauren
Clinic Administrator
Access to Care
I would give 5 if the platform had sent me an notification that the provider was going to be late for our appointment They did respond after I asked why no one had called
The actual experience was great What a wonderful service I didn’t want to get dressed and sit in an urgent care waiting with other sick people In 10 minutes I was able to get the help I needed which is totally cool!
I can’t emphasize enough how important access to healthcare is And that is what this service provides -access to care
6 September 2026
Reply from Private Medical Clinic
Hello Kimberly,
Thank you for taking the time to share your experience and for your positive feedback. We’re delighted to hear that you found our GP clinic service convenient, efficient and accessible, and that you were able to receive the medical advice and support you needed without having to travel to an urgent care centre or wait around with other unwell patients.
We’re sorry, however, that you were not notified in advance about the delay to your appointment. We understand how frustrating this can be, and we appreciate you bringing it to our attention. We will continue to review our communication processes to ensure patients are kept informed about any changes or delays.
Kind regards,
Lauren
Clinic Administrator
Very efficient
4 September 2026
Unprompted review
Reply from Private Medical Clinic
Hello Rob,
Thank you for your kind review. We’re delighted to hear that you found our GP clinic service very efficient. Providing convenient appointments, timely medical advice and a smooth patient experience is very important to us.
We really appreciate your feedback and hope to support you again in the future.
Kind regards,
Lauren
Clinic Administrator
Service has been good in terms of…
Service has been good in terms of efficiency of services and competent approachable staff.
21 August 2026
Reply from Private Medical Clinic
Hello E.Till,
Thank you for your kind feedback. We’re pleased to hear that you found our GP clinic service efficient and our staff competent, approachable and supportive.
Providing professional, accessible and patient-focused healthcare is very important to us, so it’s wonderful to know you had a positive experience.
Thank you for choosing our clinic and for taking the time to share your review.
Kind regards,
Lauren
Clinic Administrator
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