Prime Windscreens Reviews 14

TrustScore 4.5 out of 5

4.5

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Company details

  1. Auto Glass Shop

Written by the company

With over 20 years of experience in the automotive glass trade, we cater for all types of vehicles: cars, vans, lorries and plant vehicles. Any car glass available in stock. We offer same day appointments and we come to you. From windscreen replacement to stone chip repair and more comprehensive installations like door glasses and heated rear windows, Prime Windscreens is your go-to for all your vehicle glass needs in London and nearby areas.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

GREAT SERVICE

GREAT SERVICE

The service was first class from the initial enquiry all the way through to completion. Communication was clear and effective. They kept me updated throughout every step of the process.

26 July 2024
Unprompted review
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Reply from Prime Windscreens

Thank you Owen, for your custom and for this awesome review.

Rated 5 out of 5 stars

Highly recommended

I recently needed my windscreen repaired urgently and reached out to Stephen from Prime Windscreen. His professionalism and approach immediately reassured me that I was in capable hands. Not only was the service quality exceptional, but Stephen also provided transparency about the entire process, explaining each step clearly. This level of communication is rare among businesses, where often you’re just told the job is done without any details.

Stephen was able to source a specific windscreen for my vehicle, which sometimes requires particular specifications. He managed to do this within a short time frame, fitting me in within a few hours after I called him in the morning. Despite his evident busy schedule, he still provided the necessary service.

Stephen’s dedication and craftsmanship were evident, and knowing he has 25 years of experience only solidified my trust in his work. It’s crucial to support independent businesses like his that prioritise community and customer needs. Though it was unfortunate for me to need a repair, I feel reassured that I chose a business that genuinely cares about its customers’ wellbeing.

I highly recommend Prime Windscreen for their mobile and tailored service. It was definitely worth it, and I will be recommending Stephen to others.

24 July 2024
Unprompted review
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Reply from Prime Windscreens

Thank you Nicholas for this comprehensive and heart warming review. We are so glad we’ve managed to get your BMW back on the road quickly and efficiently. 👍🏼

Rated 5 out of 5 stars

Highly Recommended

I contacted Prime Windscreens as I urgently needed my windscreen replacing after unexpectedly finding a long crack in it, and they were quite local and had good reviews. I was very glad that I did: Stefan replied very quickly to me, and was friendly and reassuring, as well as giving me a full quote and coming the next day to do the job. He has expert knowledge, and completed the work with skill and care within about 45 minutes. The price was very reasonable (much less than half of the online quote from Autoglass) and with a 7 year warantee. I'm extremely happy with the service, and would not hesitate to recommend Prime Windscreens to anyone in need of a windscreen repair or replacement.
Thank you so much.

29 May 2024
Unprompted review
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Reply from Prime Windscreens

Thank you Carolyn for your kind review. I’m so glad we’ve managed to get your Honda back on the road. Always happy to help with all your car glass needs

Rated 5 out of 5 stars

I recently had my Ford Transit's…

I recently had my Ford Transit's windscreen replaced by Prime Windscreen Company and I am extremely satisfied with their service. Booking was easy, and the staff were friendly and accommodating. The technicians arrived on time, worked efficiently, and did a high-quality job. They left my vehicle clean and answered all my questions. I highly recommend Prime Windscreen Company for their professionalism and excellent customer service.

10 May 2024
Unprompted review
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Reply from Prime Windscreens

Warms our hearts when a customer leaves us such nice reviews. We are so glad we’ve managed to get your transit back on the road. Thank you for this kind review and for your custom.

Rated 5 out of 5 stars

7 STAR SERVICE

Quick response, time efficient, work done to perfection. Well priced.
Very happy with the service provided.

11 May 2024
Unprompted review
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Reply from Prime Windscreens

Thank you so much for your kind review. Always happy to help.

Rated 5 out of 5 stars

Excellent Service!!!

The engineer was excellent. An appointment was made for next day and he called prior to arriving. He was very knowledgable and re-assured me the windscreen fitted did not require recalibration due to his install method. The engineer operated at a high level and did not leave any debris after the install. Had to take his business card. Will recommend to everyone requiring a windscsreen.

8 May 2024
Unprompted review
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Reply from Prime Windscreens

Thank you for this amazing review Martin. We are thrilled you were happy with our windscreen replacement service.

Rated 5 out of 5 stars

car screen replace was grate amazing…

car screen replace was grate amazing and quick work well done and the men Sefan weary friendly if this happen to me again I will contact Stefan from 6 company only Stefan Replay and was ready to help high quality work you not going to be disappointed well done Stefan .

24 April 2024
Unprompted review
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Reply from Prime Windscreens

Thank you for your kind review sir. Much appreciated and I’m thrilled you are happy with your new windscreen.

Rated 5 out of 5 stars

A Honest Reliable service!

Hi
Called prime windscreens call was attended promptly & i explained issue with my windscreen ,
A honest opinion/ Advice was given to change windscreen & unbelievably with one hour my windscreen was replaced at a fabulous price,
True honest gentleman,
I highly recommend prime windscreens
You will not be disappointed!

24 April 2024
Unprompted review
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Reply from Prime Windscreens

Thank you so much for this review sir. Always happy to help!

Rated 5 out of 5 stars

Professional, careful, highly recommended

Stefan was professional from the first phone call - he offered a great quote and went out of his way to fit my windshield the next day. Answered all my questions and was very careful during the installation. I would definitely recommend him!

23 February 2024
Unprompted review
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Reply from Prime Windscreens

Thank you Peter for your kind review. Happy to help !

Rated 5 out of 5 stars

Excellent,reliable, professional service.

I needed an emergency repair to the windscreen on a weekend and after calling various companies in North London spoke to Stefan and was offered a sensible estimate for both a chip repair or if unrepairable, replacement windscreen.
Luckily, the chip was repaired professionally and I have no hesitation in using Prime Windscreens again in the future and recommending them unreservedly to anyone in need of quick, genuine, honest and low cost windscreen repairs by this company.
Thank you.

17 February 2024
Unprompted review
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Reply from Prime Windscreens

Thank you for taking the time to leave us this review. Always happy to help.

Rated 5 out of 5 stars

Amazing service!

We called Prime windscreens initially to get a chip in our windscreen repaired. Unfortunately during the repair the windscreen cracked in the same area as the chip, due to a weakness in the glass caused by the initial impact. Stefan sourced and fitted a new windscreen within 24 hours at a amazingly low price. I think if we had gone to one of the big companies it would have been 5x the cost. Stefan has done an extremely neat job fitting the new windscreen and ensuring position sensors etc. all worked. At all times Stefan was polite, knowledgeable and friendly. I will definitely be using his services again if needed.

13 January 2024
Unprompted review
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Reply from Prime Windscreens

Thank you for your review !

Rated 5 out of 5 stars

I called with an emergency and these…

I called with an emergency and these guys were incredible Stefan was round to me the next day and fitted two smashed windows to my car with in an hour an a half. Friendly,helpful and professional.I’m defo keeping their number to hand!

7 January 2024
Unprompted review
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Reply from Prime Windscreens

Thank you for your review sir

Rated 5 out of 5 stars

I’m a return customer to Stefan so that…

I’m a return customer to Stefan so that says it all. Stefan goes over and beyond to ensure everything is completed with customer satisfaction.

22 December 2023
Unprompted review
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Reply from Prime Windscreens

Thank you for your review Shelini.

Rated 5 out of 5 stars

Best windscreen replacement company in North London

Needed a windscreen replacement on my Peugeot 107 and I found Prime Windscreens on Google. They were prompt and had my windscreen replaced the same day I rang them. Great price and very professional. I will 100% recommend this company.

2 January 2024
Unprompted review
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Reply from Prime Windscreens

Thank you for taking the time to leave us a review

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