Just had my son and his girlfriend’s cars moved from Minnesota to Utah on short notice! Stacy Clark from Pride Car Shipping was quick to find us a driver, get the delivery scheduled when we needed it... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Pride Car Shipping was really great! Kyle was very thorough and knowledgeable about what I needed in transporting my son’s vehicle. He communicated with me very often and was always... See more
It was our first time working with them, and everything went smoothly. A great-quality company with a professional team. Special thanks to IREN MOLNAR for her kindness and high level of profession... See more
I have used Kyle from Pride Car shipping twice now, and his service has been exceptional. He truly cares for his clients, he remembered me even after two years from the first time, and again provided... See more
Company details
Written by the company
Our Pride Team has successfully been in the transportation industry for more than five years while working in different broker companies on the market. We took their strongest sides into consideration, worked on the weakest ones and turned them into our advantages. So we are proud to say that we are ready to provide you with the best service out there!
Contact info
1007 N Orange Street, 4th Floor, 19801, Wilmington , United States
- (302) 772-4448
- admin@pridecarshipping.com
- pridecarshipping.com
4.7
Excellent
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 52% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jessica Miller
Jessica Miller was an outstanding, informative, and friendly representative of this company. She is an asset for the industry. The company got our vehicle to the proper destination in record time, without.
13 February 2026
Unprompted review
Pride car shipping did a good job
Julia from Pride car shipping handled my shipment of a former police car. Got it picked up after 2 other companies could not meet the times.
25 February 2026
Unprompted review
Call Jennifer Keeler , Pride Car Shipping for your car shipping needs
I will say when it comes to shipping a car anywhere it’s kinda stressful. I had numerous companies and brokers promising and not coming through, then I was contacted by Jennifer Keeler from Pride Car shipping and felt immediately a difference. I explained to Jennifer what I needed and She came through found a great driver for me !!!! Car was delivered and the driver was top notch! Thank you for Jennifer Keeler Pride car Shipping! I will always call her first for any shipping needs ! Thanks Jennifer ! 🇺🇸
5 February 2026
Unprompted review
Great company
Great company, and a real pleasure to collaborate with. Special thanks to Selena — truly appreciate the support and professionalism. Highly recommend!
17 February 2026
Unprompted review
This is my second positive experience…
This is my second positive experience with Jessica and Pride Car Shipping.
Everything went smoothly with no surprises. I feel secure in their ability to get me the best price with competent transporter services . I will use them again and recommend them highly.
10 February 2026
Unprompted review
hauling for Pride Car Shipping
It was a great pleasure to haul for pride car shipping, "easy to do business with" , will flat work with them again
14 February 2026
Unprompted review
Stacy was amazing throughout the entire…
Stacy was amazing throughout the entire process and made sure that everything went as smoothly as possible!
17 February 2026
Unprompted review
Jessica was excellent to work with
Jessica was excellent to work with. Clear communication, fair rates, and everything went exactly as planned. Looking forward to the next one!
19 February 2026
Unprompted review
Great service
Great service. Jessica found me a driver quickly and I was able to deliver my vehicle next day after pickup from MD to OH. Would highly recommend!
10 February 2026
Unprompted review
ZERO STARS
ZERO STARS. I was quoted and had agreed on enclosed transport with multiple verbal assurances for a next day pick-up. The next day the price tripled to $3600 for enclosed transport and pick up was in 5-6 business days. Only open transport was available for this day at higher than the original closed transport price and with 1/4th of the promised insurance coverage. I agreed to avoid losing part of my deposit and with Jennifer guarantying same day pick up (she assured multiple times of this). No driver showed up, a call from a manager as requested was not received.
To add insult and calling to question the security of the company's communication/dispatch system, a random tow truck showed up to pick up my vehicle with hopes of stealing it (or did Pride Car Shipping send the tow truck themselves ?????)
16 February 2026
Unprompted review
Reply from Pride Car Shipping
Hello J L,
We’re sorry to hear about the frustration and confusion you experienced during your shipment. As a broker, we rely on independent carriers, and availability for enclosed transport can be limited, which may lead to changes in both pricing and pickup timing depending on market conditions. All carriers we work with are required to meet proper insurance standards.
We also apologize if there was a lack of follow-up communication, as this is not the level of service we aim to provide. However, Pride Car Shipping does not have any association with theft or unsafe practices. We have a long history of satisfied customers and take our reputation seriously, always prioritizing the safety and security of every vehicle we handle.
Regarding your specific situation, no one attempted to steal your vehicle. The driver who arrived was a legitimate carrier; however, due to space limitations, they were unable to load your vehicle onto the trailer. Additionally, since the alternative option was declined by you, so we were unable to proceed further with scheduling.
We would appreciate the opportunity to review your case and provide clarification directly. Please contact our customer relations manager at mia.jones@pridecarshipping.com, so we can assist you further.
Best regards,
Customer Relations Manager
Pride Car Shipping
Easy smooth process
Easy smooth process. Pricing was adequate for the transport. Communication was constant, pick up and delivery both were as planned/scheduled. Would use again.
12 February 2026
Unprompted review
Jessica Miller helped me with pride car…
Jessica Miller helped me with pride car shipping. She did an excellent job to help facilitate getting my car from Connecticut to Colorado Springs. even when the truck carrying my car had truck problems, I was able to call her day and night and she would contact the dispatcher and keep me aware of where my car was.
14 February 2026
Unprompted review
Great company with top-level service
Great company with top-level service. Special thanks to Julie for her work!
16 February 2026
Unprompted review
Highly Recommend Pride Car Shipping
Daniel Alar and his assistance Julie Hill was great to work with. Upon my call with Daniel, Daniel was very pleasants and thorough about how car transport works since this was my first time transporting my son's car and I really needed to have it within one day time frame from Denver to Austin. His communication was great, he updated me constantly. The driver that pick up the car was also very nice, delivery was awesome. Quote price did not change once the car arrived. I will definitely use Pride Car Shipping again if the need arises or will tell my friends if they ever needed. Daniel Alar #(302)666-0158
30 January 2026
Unprompted review
I booked with Jennifer
I booked with Jennifer. She seemed very nice. I had all the paperwork on Tuesday. The automated texts were good, but every day was the same. "We're assigning a carrier." Then on Friday, she informed me it was going to cost more money. It went from 750 to 1200, which is what a lot of people complained about in their reviews. So, trust the reviews.
14 February 2026
Unprompted review
Reply from Pride Car Shipping
Hello Rich,
Thank you for your feedback. We’re glad to hear that your initial interaction with Jennifer and the onboarding process went smoothly, but we’re sorry for the frustration caused by the pricing change and repeated updates without clear progress. We understand how disappointing it is when expectations around timing and cost are not met.
As a broker, we depend on carriers whose rates are influenced by current market conditions, availability, and route demand. Because of this, initial quotes are estimates and can change, sometimes significantly. That said, we acknowledge that clearer communication around these possibilities is important, and we apologize if this was not explained in a way that set the right expectations.
We take feedback like yours seriously and use it to improve both our communication and overall customer experience.
We’d be glad to go over your order in detail and provide more context. Please feel free to get in touch with our customer relations manager at mia.jones@pridecarshipping.com
Best regards,
Customer Relations Manager
Pride Car Shipping
They were timely and very professional…
They were timely and very professional on pick and delivery. Very Satisfied
13 February 2026
Unprompted review
Car transport
Jessica Miller assisted us through the entire process and what seemed like an impossible situation was made easy!
7 February 2026
Unprompted review
Everything was great.
9 February 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.