Practice Plus Group Hospitals - Emersons Green Reviews 11

The staff made the whole process seamless for my replacement hip operation, from the initial consultation and surgery through to discharge and a follow up phone call.

My initial pre-op assessment appointment happened on Tuesday, having emailed for the first time on the previous Friday - this was followed up by a phone call on Saturday morning with an appointment, with the first available surgeon. All very impressive.

As a retired orthopaedic radiographer, I was well aware of what I needed. My situation was dire - a widow, 81 and living alone, my pain and disability had worsened over the previous six months to a level I wouldn't have believed possible, in that timeframe. The NHS had bumped me back another six months, with no promises, of course . . . So I had to pay - and I'm so very glad I did !!

Ultimately, circumstances led to a change of surgeon, and I met Mr Abdulsattar, who I had actually hoped to see, on the day of the surgery !

Spinal block and mild sedation were excellent. First on the list at 8am, I was twiddling my toes back on the ward by 10.30am !! The whole experience was absolutely excellent. If I had a criticism, it would have been for lighter food choices on the menu, for post-op patients !!!

This surgery was a full £5k less than Swindon, where I live. so that made it possible for me.

I am recommending this hospital to everyone I meet, osteoarthritis is such an unfortunately common problem, but incredibly difficult to live with.

Mr Abdulsattar, and the entire team, have given me my life back - now in the third week of an amazingly smooth, and pain-free, recovery, I now find it hard to believe how I was, just three weeks ago !!!

Thank you, all, so, so very much !!

Friendly & efficient service. I initially went for a consultation but they carried out a preoperative assessment & 4 weeks later I was booked in for my surgery. On the day of the operation, everything was carried out efficiently but in a very caring way.

A really quick diagnosis followed a few weeks later by the procedure. That went well and three weeks later it’s hard to see any marks or scars. I’ve had virtually no pain and my thumb works as it should.

Extremely well priced procedure, but had to "chase" during the process in order to progress.

Thank you for the chance to express my thanks to Emersons Green Clinic in Bristol.
I was a recent visitor to have my painful knee checked. My phone call was dealt with efficiently and an appointment was made for a fortnight's time.
Once there I was very quickly seen by an orthopaedic consultant who examined my knee thoroughly and after it was x-rayed, patiently explained what he saw on the x-ray. He outlined a couple of options for the way forward and suggested I think about them. However, in his opinion he concluded there was no need for surgical intervention.
I was completely reassured and felt the consultation fee was good value for money.
Thank you.
Pearl Conway

The group physio session I attended 6 weeks after my total knee replacement operation was really helpful. Well balanced with simple need to know areas, together with personal concerns being answered and creative and supportive exercises to suit everyone.

A professional organisation, friendly staff who treat their customers with respect and helpful support. The hospital is modern, clean and well maintained.

I had a great consultation with Mr Dehne at the hospital, they were very thorough and followed up with an MRI scan promptly. Great communication and lovely facilities. Highly recommended

        I accompanied my daughter last Saturday, (8th of November), to Emerson Green hospital, Practice Plus. I am not a fan of private medicine, but understand that the NHS has to farm out patients, to bring down the waiting lists. Also I was interested to see if paying for your health care was worthwhile. Oh dear, if I had to pay for that experience, I would be ever so disappointed. 

       We believed that the appointment had been made to introduce the new consultant gynecologist. He demanded to know what my daughter wanted, and why she should benefit from his largesse. She explained her story and journey to him, and it was all deemed irrelevant. Mr. Whittaker explained that he was refusing the operation, because he could, and he had done thousands of hysterectomys, and was the highest consultant that we had ever met. Also, why should she have the operation just because she wanted it? Then He threw in a bit of fat shaming, apparently his hospital does not 'do' fat. Then followed up that logic by declaring that if he did do it, all the women of Bristol would want one too. If I lived in the city, I would not presume to know what the women living there would want. But I could hazard a guess, that what they would not want, is a misogynist wielding a scalpel.

        I did not want my daughter to have an operation, if there are other alternatives. So I am happy with the outcome, and delighted that we will not have to return. I suggest that taking along a male companion, may prevent the bullying.

       I have given two stars, as the hospital is conveniently situated on the outskirts of the city, with ample parking. It seems clean, the facilities are adequate and the receptionists are perfectly pleasant. However, I cannot recommend this place, as I don't dislike anybody enough to do so.

I had a laparoscopic mesh repair for a left inguinal hernia yesterday at Practice Plus, Emersons Green. Honestly, I couldn’t have asked for better care. Every single person I came across from the reception desk to the nurses and surgical team were friendly, helpful, and made me feel at ease right from the start.

Special thanks to my consultant surgeon and anaesthetist at the cutting edge! 😲 They explained everything clearly, were very professional, and made me feel like I was in safe hands.

The nurses were brilliant, so reassuring and always checking in on me. When the nurse was checking my blood pressure, I mentioned it was probably high because I was feeling a bit apprehensive (first adult surgery and all). She just smiled and said it was probably just my excitement! That really helped put me at ease.

And my theatre nurse was fantastic, she told me she’d take care of everything for me, and that the only thing I needed to do was breathe (as she couldn’t do that bit for me!). That little moment of humour made a big difference.

The whole thing was organised, efficient, and the place itself was spotless and modern. It really took a lot of the stress out of it for me.

All in all, I left feeling genuinely cared for, not just another patient on the list. Massive thanks to everyone there, your kindness and hard work didn’t go unnoticed. I’m very grateful. You all deserve a bonus or at least a pay rise! 😉