Popmoji - Official Reviews 145

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I received my mom's tote bag which she absolutely loved, and I loved my bag as well. This is a wonderful website, with great service, products and value. A++customer service!!!

Rated 5 out of 5 stars

My order got stalled due to a series of storms on the eastern Us. Tiffany Wicks in customer service was able to get a replacement order done and as we were going on holidays wanted it to take was sent... See more

Rated 5 out of 5 stars

I have several products from popmoji and love them all. I am constantly getting compliments on them 🩷 I had an issue with my phone case, but it was taken care of with the best customer service; thank... See more

Rated 5 out of 5 stars

I have just ordered three towels. After looking at pics I decided to change my order from medium to large. When I contacted them through email I received a response almost immediately. So far my ex... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Create amazing personalized avatars in the style of your favourite pop culture icons including Betty Boop, Johnny Bravo, Grumpy Cat and ClaireaBella. Personalize fashion, accessories and gifts – All made with pride in the USA with Fast Delivery!


Contact info

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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Rated 5 out of 5 stars

I absolutely love this!!!

I am soo happy with the quality, fast service and customer service. I had placed an order and didn't realize I created a character for a child. I emailed them back letting them know I'd like to change my option to the "woman" option and the response was faster than the 24hr window given. I was able to re-order and STILL receive my discount. I LOVE the towel! It looks just like it did when I created it. I can't wait to give this to my daughter for her birthday!

22 October 2021
Unprompted review
Rated 5 out of 5 stars

Vacation towels

We loved our towels that we created for family to take on a trip to Mexico. We are planning to do more. When I expressed concern about some of the characters or not being able to put some information on my towels for the kids - the response was to let them know when we are ready to process and they will work to get them updated before printing. I am sooooo excited to get new towels for out Christmas trip to Dominican. These towels are so great to make sure we are not sharing, and everyone knows which one is theirs. We always need beach towels on our Beach trips. We can never have too many! They are great for memories!!!

22 October 2021
Unprompted review
Rated 5 out of 5 stars

Beach Towels

The towels I received were good quality and turned out great. The site was easy to use. I had one little issue with one towel which had a slight imperfection. I contacted Popmoji and they responded right away and replaced it. I ordered 9 towels for gifts. They arrived very quickly. Would highly recommend the towels!

15 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

This adorable company is just so excellent and professional to deal with! First and foremost their products, a personalized beach towel in my case, are well made and so cute! I had an issue with delivery because of a hurricane and Tiffany immediately rerouted my packed to the address where I had evacuated to - the trouble she went through for me was truly impressive. I highly recommend this company!

19 September 2021
Unprompted review
Rated 5 out of 5 stars

Customer service was great!!!

Customer service was great. I wanted to change the name on my personalized towel and sent an email out the day after I ordered to see if that was possible. The response was quick and I was so happy they were able to make the change. Will definitely be buying more. Thank you, Renee 51726

15 September 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I experienced a little glitch with my order and Popmoji was super quick to respond to my inquiry making sure I would receive exactly what I wanted. I appreciated their thorough response; not to mention that the customer service agent was extremely courteous in the responses. All in all, a positive experience and a fun little treat for a girls trip planned. Thank you Popmoji!

14 September 2021
Unprompted review
Rated 5 out of 5 stars

I stumbled across this company on a…

I stumbled across this company on a Facebook ad with their beach towels. And I was pleasantly surprised how awesome they have come out. I got one for my sister for her birthday and she loved it and now she wants matching ones with her friends. I got one for my niece for Christmas that is a mermaid style personalized towel and I can't wait to give it to her! She's going to be so excited to have a towel that is just for her. Definitely planning to continue to use this company it again to buy for other people. They are timely, responsive, and have good products!

14 September 2021
Unprompted review
Rated 5 out of 5 stars

My experience with this company was…AMAZING!!!

My experience with this company was EXCELLENT! you get kind of nervous when you order off of Instagram and you wonder about the service, but this has been a good experience. I ordered one towel and for some reason I forgot to change the eyes from blue, to brown, I have brown eyes. So, I thought, Oh well I am just going to order another one with the correct eye color. Not going on VACAY with the wrong color eyes (wink) BUT then when I corrected it I forgot to put the the tropical drink in my hand like the original, this time I did a wine glass. OKAY SO!!! I know, I know in the scope of life not a priority... I was going to leave it, but said, "Well let me just ask" they were so nice. The person who contacted me asked if I could send him a print screen of what I needed changed...and he changed it. Now, I can't say they can do that every time. I realized it right away...like with in minutes of me hitting send. I honestly wasn't thinking they would change it but they did. The first one I got with the blue eyes is still super cute...so I can't wait until I get the brown eye' d one and Cabo here I come!! GREAT CUSTOMER SERVICE!

14 September 2021
Unprompted review
Rated 5 out of 5 stars

Popmoji put the POP in gift giving

Oh my gracious! Popmoji elevated my gift giving to a new level!! I gave a personalized towel to all my friends and it couldn’t have been a bigger hit! The ease of creation - the reasonable price / the speedy shipment - all made for one of the best buying experiences I’ve ever had!

14 September 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I made a mistake on my order with eye color. I emailed them they got back to me within less then 24 hours and helped me change the eye color. I am pleased we how fast they responded and helped me. I will definitely recommend them to anyone.

9 August 2021
Unprompted review
Rated 5 out of 5 stars

#1 customer service is amazing

#1 customer service is amazing! I made 11 of these towels for my family. It was so fun to make them and even more fun to watch all the expressions on their faces !! The towels are nice and soft. ❤️

4 August 2021
Unprompted review
Rated 5 out of 5 stars

What a fun experience creating these…

What a fun experience creating these creative towels for family and friends.
They are adorable and enjoyed by all who receives them.
In addition, I am extremely impressed by the high level of service I have received during the process.

29 July 2021
Unprompted review
Rated 5 out of 5 stars

Super Cute and Great Quality

Very happy with my purchase for my daughter and I, the towels are very unique and super cute! Upon receiving my towels I noticed a line in one of them and contacted customer service, which was very quick to respond. She ask me to wash the towel and if this didn't solve my issue to please let her know. After two washes it solved the issue. I am so pleased with the quality and uniqueness that I just purchased another one for my best friend!

29 July 2021
Unprompted review

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