Absolutely horrible support. It is non-existent, and if the platform worked well, it would have been fine, but the platform has so many issues, so many times where you need to get in touch with suppor... See more
Company replied
Location
Switch locationRavnsborg Tværgade 5C, 2200 København, København N, DK
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a fraud case that was both stressful and time-sensitive — and Jozef handled it insanely well. From the start, he was sharp, responsive, and clearly knew exactly what he was doing. He not only re... See more
Company replied
Jozef and Preethi have been extremely helpful in a fraud case. Insane speed in responses and really gave us the feeling that our case is taken care of. 10/10 customer support - have rarely experienced... See more
We're really happy with Pleo—it’s made managing our expenses so much easier! A big thanks to our Account Manager, Nikol Notlev, who’s always quick to respond and helps us get the most out of the new f... See more
Company replied
Company details
- Software Company
- Accounting Software Company
- Business to Business Service
- Financial Institution
- Payment Service
- Software Vendor
Written by the company
Intelligente firmakort til din virksomhed. Pleo hjælper dig med at spare tid og penge på udgifter, abonnementer, tilbagebetalinger og meget mere.
Contact info
Ravnsborg Tværgade 5C, 2200, København, København N, Denmark
2.8
Average
175 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and fast expense-handling for both user and company
I'm using Pleo as both a normal user and administrator, and both works very well!
The ease of use for normal users with a Pleo credit card is superb, on both mobile and laptop it just works.
It handles both personal and company expenses very nice.
21 May 2024
Unprompted review
Reply from Pleo - Danmark
Hello Kim Waldorff Østergaard,
We're delighted to hear that your experience as both a user and administrator with Pleo has been positive. It's great to know that the ease of use is hitting the mark for you on various devices, and that managing expenses is seamless with Pleo. Your feedback is invaluable, and we're committed to maintaining this standard of satisfaction for all our users. Thank you for taking the time to share your experience.
Best regards,
Team Pleo
Pleo gives me a great and easy overview…
Pleo gives me a great and easy overview over expenses that need to be completed in addition to a clear overview over money spent, money left and an easy way of seeing expenses on different projects (tags).
21 May 2024
Unprompted review
Reply from Pleo - Danmark
Dear Pia Møller,
Thank you for sharing your positive experience with Pleo! We're so glad to hear that our platform has made tracking expenses and managing project budgets easier for you. Your satisfaction with the clarity and ease of use Pleo provides is very important to us.
Wishing you continued success in all your endeavors. Have a wonderful day.
Best regards,
Team Pleo
Niels and the balance rec
Niels worked hard to find a resolution for me after the balance statement failed at a critical time
17 May 2024
Unprompted review
Reply from Pleo - Danmark
Dear Nicola Widdowson,
Thank you for taking the time to share your positive experience with Pleo. We're glad to hear that Niels was able to provide you with a timely resolution when you needed it the most. Your satisfaction is our top priority, and it's heartening to know that our hard work is making a difference.
We appreciate your five-star review and look forward to continuing to support you and your business.
Best regards,
Team Pleo
GREAT customer experience
Besides how great the app and Pleo is in general, the customer experience is flawless. Had a problem that was resolved in a very professional way by Jozef. I was surprised how great the customer experience was. Great work by Pleo and especially Jozef!
16 May 2024
Unprompted review
Reply from Pleo - Danmark
Hello Behzad Rahimi,
Thank you for taking the time to share your positive feedback with us! We're very pleased to hear about your exceptional experience using Pleo and interacting with our customer support team, particularly Jozef. It's wonderful to know that you found the service professional and our application to your liking. We aim to deliver the best possible experience and it's rewarding to see this reflected in your review.
Should you need any more assistance, please don't hesitate to reach out.
Best regards,
Team Pleo
Very happy with their chat support
16 May 2024
Unprompted review
Reply from Pleo - Danmark
Dear Signe Pedersen,
We're so pleased to hear that you had a positive experience with our chat support! It's always wonderful to know that we could assist you effectively. Your satisfaction is our top priority.
Thank you for your kind words and for taking the time to leave us a 5-star review. If you need any more help, just reach out and we'll be there.
Warm wishes,
Team Pleo
Reply from Pleo - Danmark
Hello Pawel,
We're so glad to hear that you received quick and professional help! Your positive feedback is greatly appreciated, and we're here to assist anytime you need us. Thank you for taking the time to leave a review.
Best regards,
Team Pleo
I received great support by James OC.
I received great support by James OC.
We had issues to deliver the pleo card to Belgium and he fixied it super quick as well as send the card with extra shipping due to details before.
4 March 2024
Unprompted review
Reply from Pleo - Danmark
Hello Gresa!
Thank you for sharing your positive experience with James' great support! We are happy to hear that James was able to quickly resolve the delivery issues to Belgium. Our team is dedicated to providing top-notch service, and we're glad James could assist you effectively.
Best regards, Team Pleo
Love Pleo
Love Pleo. We use the free version for our little company and it works wonders. There's nothing that beats it!
7 March 2024
Unprompted review
Reply from Pleo - Danmark
Hi Björn!
Thank you so much for your kind words! We're thrilled to hear that you love using Pleo for your company and that it's working wonders for you. If you ever need any assistance or have feedback to share, feel free to reach out to us anytime.
Best regards, Team Pleo
Long time user of Pleo which has…
Long time user of Pleo which has created value for us from day one. Super easy to get going, very user-friendly platform and now just an essentiel tool for our business.
Thank you!
5 March 2024
Unprompted review
Reply from Pleo - Danmark
Dear Jonas,
Thank you so much for your kind words! We are thrilled to hear that Pleo has been creating value for your business since day one. We're delighted that you find Pleo easy to use and an essential tool for your needs. If you ever need any assistance or have feedback to share, please feel free to reach out.
Best regards, Team Pleo
Great for managing business expenses
We use Pleo in COPUS and have been super happy about it
4 March 2024
Unprompted review
Reply from Pleo - Danmark
Dear Julius,
Thank you for the five-star review! We're delighted to hear that COPUS is super happy with using Pleo for managing business expenses. Your satisfaction is what we strive for.
Best, Team Pleo
Their technical solutions make handling…
Their technical solutions make handling of creditcards for employee very easy. Both in issuing, control and booking in finance.
4 March 2024
Unprompted review
Reply from Pleo - Danmark
Hello Michael!
Thank you for your positive feedback! We're delighted to hear that our technical solutions have made handling credit cards for employees easy and efficient for you. If you ever need any assistance, feel free to reach out to us.
Best regards, Team Pleo
I had the pleasure of getting help from…
I had the pleasure of getting help from Nicklas. Such a calm, friendly, service minded person. If there would be more in customer service like him, the world would be a better place. Thank you again for the help, Nicklas!
1 March 2024
Unprompted review
Reply from Pleo - Danmark
Hi Emil!
Thank you for sharing your wonderful experience with Nicklas! We're thrilled to hear that he provided you with excellent service. We'll make sure to pass along your kind words to him. If you ever need further assistance, don't hesitate to reach out.
Best regards, Team Pleo
Perfect!
Perfect scaleable solution for both Startups and SME's!
And if there is any questions Isabelle is there to answer it very quickly!
29 February 2024
Unprompted review
Reply from Pleo - Danmark
Hi there, Mathias!
Thank you for your kind words :) We're thrilled to hear that Isabelle was able to assist you promptly. If you have any further questions or need assistance, feel free to reach out.
Best regards, Team Pleo
Great and easy to use
29 February 2024
Unprompted review
Reply from Pleo - Danmark
Hi RUST!
Thank you for your positive feedback! We're thrilled to hear that you find Pleo great and easy to use.
Best regards, Team Pleo
Excellent product and service
I've been using Pleo for over two years now and have nothing but great things to say. The product has saved us on the finance team countless hours, the product is continuously moving forward, and the CS and Support teams have been some of the best I've ever worked with. Keep up the great work.
15 February 2024
Unprompted review
Reply from Pleo - Danmark
Hello Nicholas,
Thank you for your wonderful review. It's great to know that Pleo has made a significant difference for your finance team. We're pleased our support has met your expectations.
Your feedback is valued, and we aim to continue providing the quality service you've enjoyed.
Thanks once again.
Best,
Team Pleo
Excellent payment tool.
Hello! I have worked on 5 productions films with PLEO and it is honestly incredible. I have recommended them to other companies twice and they have been very happy as well. Today I could work at PLEO because I have become an expert in designing category codes, reporting structures for different accounting systems and to save the invoices and tickets in the document managers applications to report to regulatory institution. I have suggested some improvements for PLEO but I don't know if they have been considered... for example admin of MCC (Master Category Codes) from Admin Profile...
14 December 2023
Unprompted review
Reply from Pleo - Danmark
Hello Gustavo,
It's fantastic to hear how Pleo has become an integral part of your production work and that you've been sharing the benefits with others. We're truly grateful for your recommendations.
Your expertise in utilising Pleo to its fullest is impressive, and we are keen on hearing user suggestions for improvements – your MCC admin idea included. Rest assured, feedback from experienced users like yourself is invaluable as we continue to develop and refine Pleo.
Thank you for your continued support and insights.
Best,
Team Pleo.
Easy to use
Easy to use. Intuitive with various options to record expenses.
19 January 2024
Unprompted review
Reply from Pleo - Danmark
Dear Sartika,
Thank you for your review. We're glad to hear that you find Pleo easy to use and intuitive. We appreciate your feedback and are committed to continually improving the experience for all our users.
Best regards, Team Pleo
PLEO works great!
PLEO works great!
And support is doing professional!
11 January 2024
Unprompted review
Expensive but great product
Really great product that solves a lot of hassles for smaller companies without accounting departments. But, I do think its too expensive for early startups.
2 January 2024
Unprompted review
Close buttons on the left and not right…
Close buttons on the left and not right side
15 August 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.