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Phoenix Motorcycle Training Reviews 

9,350
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their exceptional helpfulness, patience, and extensive knowledge. Many highlight their friendly, supportive approach, making the learning process enjoyable and stress-free. The overall service and user experience are frequently described as excellent, helping many achieve their goals, often passing tests on the first attempt. Reviewers appreciate the clear, thorough, and tailored instructions, ensuring a comprehensive understanding of the material. The training is often noted for being effective and engaging, contributing to a positive learning environment. Additionally, the company's modern, well-maintained motorcycles are recognized as ideal for training.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing instructors as helpful, patient, and... See more

User experience

Users describe positive interactions with user experience, highlighting the helpfulness and patience of the... See more

Instructions

People report positive experiences with instructions, highlighting that they are consistently clear, easy to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and expertise of... See more

Product

Reviewers mention positive feedback about the product, with many highlighting the excellent condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed my CBT training with Phoenix. Everything was made clear, the staff are more than pleasant and helpful with any questions and there was no pressure through learning. JB who did our CBT w... See more

Rated 5 out of 5 stars

It was my first CBT and I found the instructors to be extremely helpful and patient. I was made to feel at ease practicing at the base and during my trip on the roads corrections I needed to make w... See more

Company replied

Rated 5 out of 5 stars

Phoenix Chippenham provide Top Notch Motorcycle Training. I took a DAS course at Chippenham and can't say enough good things about the experience. Lisa on the admin side was on top of bookin... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing and enjoyable time at Phoenix. The instructors go above and beyond to help support and educate you on how to ride, and how to ride safely . It was truly one of the best exp... See more

Company replied


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,350)

1,109 reviews in the last 12 months

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Rated 5 out of 5 stars

Nic MacMillan makes it worth doing

My 3rd time doing a CBT and whilst the general content was the same I want to highlight Nic MacMillan my instructor. He was clearly experienced and kept the training flowing. Even though he had 3 trainees on his own I felt we all got full attention. Would highly recommend. I am considering looking at my full licence now which I want before.

28 July 2026
Rated 5 out of 5 stars

Great instructor

Great instructor. Cai was a top bloke and made the day informative and interesting.
If you want to get on 2 wheels, go with these guys.

21 July 2026
Rated 5 out of 5 stars

Done my cbt yesterday Ben was my…

Done my cbt yesterday Ben was my instructor at Enfield said he works in Enfield, Milton Keynes and there was somewhere else but I forgot but he was a good instructor passed me had a good little laugh whilst I was there I don’t know how but you could call up to probably get him as your instructor would be worth it

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Great team

Great team. Very supportive even if you dont pass first time. They never make you feel bad and encourage you to try again. Genuinely a friendly understanding team.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Recent A license..

Ive recently done my full A license with Phoenix, after previously doing my A2 and 2x CBTs with them.

I have never had an issue - the office staff are fantastic, helping out with needing to move a date, confirming what I needed to bring with me as it was a progressive license, as well as just being really nice on the phones and emails.

I have now met Sean, Will, Chris, Emma [although I believe she has now left] and briefly Jorge from the Bristol/Bath departments.
Theyre funny when you're having a natter, and informative when also needed - definitely helps calm the nerves and provides the reassurance when needed.

I can never recommend Phoenix enough, I have had nothing but brilliant times here.

24 July 2026
Rated 5 out of 5 stars

My instorctors for cbt

My instructors for training on campus & on the road were very paitent and thorrow throughout the whole cbt, gained my confidence up a bit more when on the road since. Taking the advice that was given to me!

25 July 2026
Rated 5 out of 5 stars

Done my CBT with Harry....

Done my CBT with Harry he was brilliant and very patience with the group, explained everything very simply, and what happens when and why

Made it feel a very enjoyable experience, nerves eased very quickly

Good instruction and adjustment advice on the road ride

Will definitely be back next year to do my Mod 1 and 2

19 July 2026
Rated 5 out of 5 stars

Best experience ever !

Best experience ever !
The environment was very welcoming. The level of teaching from the instructors helped me to pass my tests on the first go!! Want to thank you all of Pheonix Sidcup staff and instructors for making this long awaited riding dream possible!
If you want:
An amazing environment..
Learning about how to ride a bike safely..
Having a few laughs in between..
This is definitely the place !!

25 July 2026
Rated 5 out of 5 stars

Really enjoyed my CBT training with…

Really enjoyed my CBT training with Phoenix. Everything was made clear, the staff are more than pleasant and helpful with any questions and there was no pressure through learning. JB who did our CBT was a good laugh, laid back and very informative and clearly has plenty if motorcycle experience.

24 July 2026
Rated 5 out of 5 stars

Mod 2 test day…

I did a Mod 2 test with Phoenix Motorcycle training. Pete was professional and chilled out and got myself and another chap through the test no problem. I was riding a brand new bike which was nice. The rides to and from the test centre were fun too which toped off the day.

24 July 2026
Rated 5 out of 5 stars

Excellent.

The two trainers through out the day was excellent. Both kept the course entertaining and informative.
Willing to take time to go over anything that anyone was unsure on.
Definitely would recommend.

23 July 2026

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