Just to be clear: I havent received the product yet, so the experience is not about a product, but about customer support. Unfortunately delivery service decided to drop a package just at the fron... See more
Company replied
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At Peptonix, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Peptonix isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.
United States
Replied to 88% of negative reviews
Typically replies within 1 week
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Just started using Peptonix a few months ago, haven’t seen great results yet but hair seems a bit thicker and softer to the touch.

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Not sure that I’ve seen any improvement yet, but it’s only been 1 1/2 months. But the product quality otherwise appears excellent. Thick glass bottles for the product, price as agreed with no hidden fees, etc.

Reply from Peptonix
Easy to apply, does not make my head feel sticky. About 50 days in now, not noticing anything dramatic from a hair perspective, but, hair does feel a little bit more full. It’ll be interesting to see what the barber thinks next time I get a haircut!

Reply from Peptonix
I am on my second batch of Peptonix (shampoo + drops) and all I can say is that it works very well, much better than all I tried before. My girlfriend is still amazed... :) I was on Rogaine for almost 2 years before and the results were not satisfying.

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Recovering from chemotherapy and hair thinning as a result.
Peptonix quickly thickened hair at the crown and new hair at the temples.

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Using the shampoo for about 8 weeks and I can see the difference. Along with the peptide benefits, its actually a great shampoo!

Reply from Peptonix
So far so good. 6 weeks I and am starting to notice fuller hair and new growth

Reply from Peptonix
This is my third review. the first time I reviewed it I never received the product. they blamed it on a third party delivery service out of china. The second time they said they would refund the money which they eventually did. At that time they said they were going to send me the product for free due to the mess up. And as an incentive to review it in a better light. I never received it after they said they would send it again. This morning they offered me a ten dollar amazon gift card to review it again. I don't want the gift card because at this time I don't have anything good to say about the company and I can't say one way or the other about the product because after a crapload of frustration I still haven't received any.
I just saw the reply and I can appreciate the small business aspect of it I run a business as well. When you tell someone that you will send something (the second time) I should expect to receive it. Howeverr I haven't and there have been no shipping details or anything forthcoming so I doubt you sent the second shipment at all.

Reply from Peptonix
I want to rate it higher, but it just didn’t work for me. I’m wrapping up my 5th bottle with no noticeable effect. In fact, it may have gotten worse. It’s a shame because I like the way it feels in the hair way more than anything else. It also takes like 2+ weeks to get since it comes from out of the country.

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Reply from Peptonix
Customer Service top notch. Always willing to help. Have been happy with them as well as product.

Reply from Peptonix
The whole ordering and delivery process was extremely easy- The delivery time and messaging of expectation was spot on- Thus far (early in) I am optimistic to see positive results!

Reply from Peptonix
I am not losing hair anymore, and my hair looks generally better. Just waiting for the new called baby hair, I have been using peptonix since April already, I hope to see them coming out soon.

Reply from Peptonix
I ordered a 1 time shipment for a 3 month supply and been mailed a 3 month supply every single month on the same day. I have so many bottles I don’t know what to do with them. They charged my card at almost midnight when I finally caught it tonight and their website literally says we’ll email you a “magic” link to check on your subscriptions and that email never comes. I used Apple Pay to buy and know my email is correct there. My only course now is to dispute my charges and file as many complaints and reviews as possible. Poor experience, no idea if the product even works yet.

Reply from Peptonix
Have used two bottles of peptonix. Serum smells nice and like the fact that all ingredients are fully natural. Shipping was pretty quick and havent had any issues so far.

Reply from Peptonix
Very good. Turned me from a baldy man to a man with more hairs

Reply from Peptonix
The past 2 weeks I have noticed my hair looks and feels healthier and thicker thank you

Reply from Peptonix
Update: I did get my refund and a free bottle to try. I will send another review once I try the product.
Placed an order on August 28, 2025 It is now September 17, 2025 and still haven't received it. When I look up the tracking it says it's out for delivery in my city and state since September 5, 2025. I contacted the company by email Sept. 10 and they said for me to contact my local post office. They have NO clue. Sent out email today wanting a refund. Will find out if I get that. Would NOT recommend.

Reply from Peptonix
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