Good booking experience, good price, good location, BUT, the pickup was a mess. There were to garages side by side, and they couldn't find the car. We had to wait for almost 30min and then I had to f... See more
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They have connected garages (literally linked) with different addresses and don’t tell you when you pull in the wrong one even when they scan your code on entry. Then upon exit say you are in a he wro... See more
Company replied
When we arrived to park our vehicle, we were turned away as they stated the lot was full. I explained that I had a pre-paid reservation and they instructed me to call customer service for a refund. Th... See more
Company replied
Super simple! Reserved my spot there night before and everything went smooth the day of! Would definitely use again.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
109-123 West 56th Street, 10019, New York, NY, United States
- (800)836-6666
4.0
Great
13 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from Parking.com - THOMPSON NEW YORK
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
PRICING AND ATTENDANT BOTH TERRIFIC
19 May 2024
Reply from Parking.com - THOMPSON NEW YORK
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
They have connected garages (literally…
They have connected garages (literally linked) with different addresses and don’t tell you when you pull in the wrong one even when they scan your code on entry. Then upon exit say you are in a he wrong one Be very careful.
9 May 2024
Reply from Parking.com - THOMPSON NEW YORK
Thank you for your review. We will share this with the local management team.
Thank you,
Parking.com
Got to garage and was told it’s full…
Got to garage and was told it’s full and have been trying to get my money back I can’t email them and phone was no good
9 November 2023
Reply from Parking.com - THOMPSON NEW YORK
Hi Ted - we are very sorry to hear this. We will look into this and reach out directly.
Thank you,
Parkikng.com
Convenient
Convenient, quick and professional at a great rate!! So happy to have this app now!
17 March 2023
Reply from Parking.com - THOMPSON NEW YORK
Thank you for your review, Diane. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Super simple
Super simple! Reserved my spot there night before and everything went smooth the day of! Would definitely use again.
2 March 2023
Reply from Parking.com - THOMPSON NEW YORK
Thank you for your review, Sharon. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Garage did not honor my reservation
Garage did not honor my reservation. I was asked to pay at the Garage because the attendant claimed the address was different on the voucher. Asked me to request a refund from the company.
4 February 2023
Reply from Parking.com - THOMPSON NEW YORK
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
Lot Full
When we arrived to park our vehicle, we were turned away as they stated the lot was full. I explained that I had a pre-paid reservation and they instructed me to call customer service for a refund. The refund was successfully returned to my credit card, but this left my family in a vulnerable position trying to navigate to another parking facility in NYC.
29 December 2022
Reply from Parking.com - THOMPSON NEW YORK
Thank you for your review. We are very sorry that this happened and will share this with the local management team to review.
Thank you,
Parking.com
Could have been 5 stars...
Good booking experience, good price, good location, BUT, the pickup was a mess. There were to garages side by side, and they couldn't find the car. We had to wait for almost 30min and then I had to follow the attended in to identify it. Reason being, they jotted down the wrong license plate number on entry.
However, the guy on pick-up (different than entry) was super nice.
26 December 2022
Reply from Parking.com - THOMPSON NEW YORK
Thank you for your review. We are very sorry for the issues you had. We will share this with the local management team.
Thank you,
Parking.com
Used deceptive bait & switch practices
Used deceptive bait & switch practices. We reserved a parking spot and paid in full prior to departing for the city. Once we arrived we were told there are no spots available and we were directed to a parking garage owned by the same company a block away...where we had to pay nearly 3 times the cost of the original reservation.
30 December 2022
Reply from Parking.com - THOMPSON NEW YORK
Thank you for your review, Shaun. We are very sorry for your negative experience. We will look into this and reach out directly.
Thank you,
Parking.com
HORRIBLE SCAMMERS
I paid for a parking garage and the next day it
Was fully booked so I had to backup on a ramp to get out and go pay for a different garage. I contacted parking.com and they have not given me my money back. Worst company EVER!!!!! Do not reserve any parking on this website they are scammers
22 March 2022
Reply from Parking.com - THOMPSON NEW YORK
Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.
Thank you,
Parking.com
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