It has been marwellous (!!!) with two execeptions. It was difficult to find out how to comme from the starting point to enterin/buing the service. And after having experienced the impressiv dealing... See more
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Review summary
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Like Panda, but a little snafu with renewal. I purchased 1 month ahead of time a 3 yr. panda dome advanced and downloaded etc. no problem. I thought when my old subscription was done this new one w... See more
Company replied
I have used your product again and again and I have always felt secure while surfing the net or during my bank transactions. The only complaint I have to make is that it is not at all easy to talk to... See more
Company replied
once passwords sorted by help team setting up account easy.it takes a while to learn theapp features but generally very good
Company replied
Company details
Written by the company
Panda Security is one of the world's leaders in IT security products. It provides powerful antivirus solutions to protect Windows, Android and Mac devices. Panda Security's technology is especially designed to, among other things, protect customers' Internet activities (online shopping and gaming, parental controls, online banking, etc.), as well as securing Wi-Fi networks against third-party attacks.
SIMPLEXITY!
Written by the company
- Panda Security makes complex things simple
- Browse, buy or play safely with the best technology Panda Security.
Contact info
2600 LAKE LUCIEN DR., SUITE 115, FL 32751, Maitland, United States
- 800 603 4922 x 7015
- support@us.pandasecurity.com
- www.pandasecurity.com
4.0
Great
23K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Panda Security
Thank you!
The activation process is a bit…
The activation process is a bit confusing... and I still don't know if it's activated.
8 May 2026
Unprompted review
Reply from Panda Security
Thank you so much for your feedback! Your comments are very important to us as we continue to improve.
🐼 Panda Security
Easy and effective
It was easy to install. I have used it in the past, it works effectively.
7 May 2026
Unprompted review
Reply from Panda Security
Thank you! 🐼 Panda Security
you appear to have wiped out my face…
you appear to have wiped out my face recognition for google, and I am no longer able to use''steam '' gams ,they simply fail to load .
5 May 2026
Unprompted review
Reply from Panda Security
Hello,
Thank you for your feedback, and we’re sorry to hear about the issues you experienced after using the product.
We understand how frustrating it must be to encounter problems with facial recognition and Steam games not loading correctly. We would like to review your case in detail and help identify what may have happened.
To do so, we will request verification of your review through Trustpilot. Please reply to the verification email including your account email, license number, and contact details, so our team can investigate and assist you further.
Kind regards,
Panda Security Team
Convulated website
Convulated website. Ended up with two antvirus's
Still have not been re-imbursed,. Paypal is the way to go.
Early days yet to see how it all works.
The antivirus iseasy to use so wouldn't say no.
1 May 2026
Unprompted review
Reply from Panda Security
Hello,
Thank you for your feedback, and we’re sorry to hear about the confusion during the purchase process.
We understand how frustrating it can be to end up with two antivirus subscriptions and experience delays with the reimbursement. At the same time, we appreciate your positive comments about the usability of the product.
We would like to review your case in detail. To do so, we will request verification of your review through Trustpilot. Please reply to the verification email including your account email, license number, and contact details, so our team can assist you further.
Kind regards,
Panda Security Team
Panda advanced…
I use panda advanced on my mobile and tablet and also on a lap top. I used to get a lot of nuisance phone calls until I turned on the call blocker that come with panda . I don't get any more nuisance phone calls . I trust panda to keep my devices safe and secure .
4 May 2026
Unprompted review
Reply from Panda Security
Thank you for choosing our product! 🐼 Panda Security
The process of moving to panda was easy…
The process of moving to panda was easy and your protections work I would strongly recommend your services to anyone wishing to change
4 May 2026
Unprompted review
Reply from Panda Security
Thank you for your review and for trusting our product!
🐼 Panda Security
I have send very important problem
I have send very important problem
Witch someone hacking me while I had already buy your protect !!!
Ι sent all the information in the company which support panda dome
29 April 2026
Unprompted review
Reply from Panda Security
Hello,
Thank you for your feedback, and we’re sorry to hear about your situation.
We understand how concerning this must be, especially when you expected to be protected. We would like to review your case in detail and check the information already sent to support.
To do so, we will request verification of your review through Trustpilot. Please reply to the verification email including your account email, license number, and contact details, so our team can investigate and assist you further.
Kind regards,
Panda Security Team
Not what it used to be...
My complaint is the customer service. Evidently this is outsourced to a third party called any-tech-365. I found them to be very high pressure sales oriented and did not focus on my basic question and provide a direct solution. Totally disappointed about this because 3-4 years ago this was not the case.
27 January 2026
Unprompted review
Reply from Panda Security
Hello,
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand your frustration and regret that the support you received did not meet your expectations. Our goal is always to provide clear and helpful assistance focused on resolving our customers’ issues.
We appreciate you taking the time to share your comments, and we will forward them to the relevant teams for review.
Kind regards,
Panda Security Team
PANDA ANTIVIRUS DO NOT WORK AT WINDOWS XP
Gentlemen,
I need your help!
I purchased Panda Antivirus Essential to install on a Windows XP computer.
Since Panda Antivirus requires a pre-installation of Microsoft *.NET Framework,
I initially installed Version 4.0.
Then I ran the Panda Antivirus installation .exe file (PANDADE.exe).
And I entered the activation code that was provided to me.
The installation progresses and at a certain point the error message appears:
"An error occurred during the process and the task could not be completed successfully. Obtain the product by clicking the following button and restart the installation process."
So, I click the "Download" button and the system downloads a file called: PDE.EXE.
It starts an installation process displaying progress.
But in the end, Panda Antivirus is never installed.
Do you know how to solve this?
Thank you
27 March 2026
Unprompted review
Reply from Panda Security
Hello,
Thank you for your detailed feedback, and we’re sorry to hear about the installation difficulties you experienced.
Please note that some product features and versions may have compatibility limitations with older operating systems such as Windows XP. However, we would like to review your case in detail and help you find a solution.
To do so, we will request verification of your review through Trustpilot. Please reply to the verification email including your account email, license number, and contact details, so our team can investigate and assist you further.
Kind regards,
Panda Security Team
Reply from Panda Security
Thank you! 🐼 Panda Security
Fast and easy process
Fast and easy process, plenty of choice helps you to decide which product is the one for you.
22 April 2026
Unprompted review
Reply from Panda Security
Thank you! 🐼 Panda Security
Be wary of Panda Security
Be wary of Panda Security. They outsource their billing (through Cleverbridge) and my experience has been that it is extremely difficult to get help with billing errors, and also to stop getting charged automatic renewals if you decide to discontinue their service.
14 February 2026
Unprompted review
Reply from Panda Security
Hello,
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand your concerns regarding billing and automatic renewals. Please note that billing services may be managed through trusted partners, but our goal is always to provide a clear and transparent process, as well as support when needed.
We take your comments seriously and will share them with the relevant teams to help improve the overall experience.
Kind regards,
Panda Security Team
i buy panda dome for three devise for…
i buy panda dome for three devise for one
year to try it but only 1 is working i try asking panda and was fobed off to the laptop i am very disable person so i an now thinking of changeing to another service
it was for two laptops and one phone
25 April 2026
Unprompted review
Reply from Panda Security
Hello,
Thank you for your feedback, and we’re very sorry to hear about your experience.
We understand how frustrating this situation must be, especially when you are not able to use all your devices as expected. This is certainly not the experience we want to provide.
We would really like to review your case and help you get all your devices properly protected. To do so, we will request verification of your review through Trustpilot. Please reply to the verification email including your account email, license number, and contact details, so our team can assist you as quickly and easily as possible.
Thank you for bringing this to our attention, and we hope to resolve this for you soon.
Kind regards,
Panda Security Team
Reply from Panda Security
Thank you! 🐼 Panda Security
Your operator has been very gentle and…
Your operator has been very gentle and professional. Very good!
13 April 2026
Unprompted review
Reply from Panda Security
Thank you! 🐼 Panda Security
The service is excellent.
The service, the technicians, are wonderful. They serve me with professionalism, knowledge, courtesy and a lot of patience. You are making my work and my life easier. Thank you very much.
15 April 2026
Unprompted review
Reply from Panda Security
Thank you! 🐼 Panda Security
I use Panda antivirus and my computers…
I use Panda antivirus and my computers are always safety, easy to install and to use.
25 August 2025
Unprompted review
Reply from Panda Security
¡Thank you! 🐼 Panda Security
The service to help me solv a problem…
The service to help me solv a problem was excellent!
4 April 2026
Unprompted review
Reply from Panda Security
Thank you! 🐼 Panda Security
every time i renew panda it takes many…
every time i renew panda it takes many phone calls to make it work this time it first e-mail said i requested a refund which i did not do. second e-mail said they took out my money from bank and they gave me a code to put in but it would not work so iguess i have a few phone calls to make so i can get it going again what a pain in the a--- every time i renew
2 April 2026
Unprompted review
Reply from Panda Security
Hello,
Thank you for your feedback, and we’re very sorry to hear about your experience.
We understand how frustrating it must be to go through multiple steps and calls each time you renew, especially with conflicting messages about refunds and activation issues. This is not the experience we want to provide.
We would like to review your case in detail and help you get everything working properly as soon as possible. To do so, we will request verification of your review through Trustpilot. Please reply to the verification email including your **account email, license number, and contact details**, so our team can investigate and assist you directly.
Thank you for bringing this to our attention.
Kind regards,
Panda Security Team
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