My order was a simple, single item order. When my package of 1 bag with frame arrived it only came with 6 parts. 4 x short 2 x long. I need another 2 x long sent asap. To put together the frame. Ve... See more
Company replied
Daniel Street 24, unit 3, 2164 Wetherill Park, New South Wales, AU
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My order was a simple, single item order. When my package of 1 bag with frame arrived it only came with 6 parts. 4 x short 2 x long. I need another 2 x long sent asap. To put together the frame. Ve... See more
Company replied
First time ordering as we have always purchased our bags from Bundaberg and we were so happy with the customer service we received from Christine at the Wetherill Park Office. Our large bags were r... See more
Company replied
Hi,placed an order for garden bags as my local supplier has closed down. the order came within a few days. it was a seemless process. i did call to say thankyou but tey where closed. i will be re ord... See more
Company replied
Always helpful and great quality of products and services
Company replied
Written by the company
Pacific Packaging Australia
ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot
Pacific Packaging Australia is a proudly family-owned business providing reliable, industrial-grade packaging solutions to businesses nationwide. First established as Brisbane Bag Company in 2014, we’ve grown into one of Australia’s most trusted suppliers by focusing on quality, consistency and exceptional customer care.
Why Choose Pacific Packaging Australia?
We’re more than a packaging supplier, we’re a long-term solutions partner. Our ISO 9001:2015 certified quality system ensures every product meets strict performance and durability standards. We service industries across construction, agriculture, landscaping, transport, logistics, manufacturing and more.
Our Products
Australia-Wide Service
With warehouses in Melbourne, Brisbane, Perth, Townsville and Sydney, we deliver fast and efficiently across Australia. Our online store offers secure checkout, transparent pricing, real-time stock availability and bulk-buy discounts.
Driven by Service & Sustainability
Sustainability is core to how we operate. We partner with ISO-certified manufacturers who prioritise recyclable materials and responsible production. We follow the waste hierarchy — reduce, reuse and recycle — to minimise our environmental footprint across the supply chain.
Our friendly, knowledgeable team is here to support businesses of all sizes, from first-time buyers to large-scale operations needing customised solutions. We also offer a price beat guarantee and are proud to hold a 5-star Trustpilot rating for reliability and customer experience.
Learn More
Explore our full range and experience the Pacific Packaging difference at www.pacificpackaging.com.au
Written by the company
We don’t just promise quality — we back it up.

Daniel Street 24, unit 3, 2164, Wetherill Park, New South Wales, Australia
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Pacific Packaging Australia - Sydney
Always helpful and great quality of products and services

Reply from Pacific Packaging Australia - Sydney
Hi,placed an order for garden bags as my local supplier has closed down. the order came within a few days. it was a seemless process. i did call to say thankyou but tey where closed. i will be re ordering soon.

Reply from Pacific Packaging Australia - Sydney
My order was a simple, single item order. When my package of 1 bag with frame arrived it only came with 6 parts. 4 x short 2 x long. I need another 2 x long sent asap. To put together the frame. Very disappointing.
Pacific packaging quickly responded to my complaint and next day I received the two legs that were missing. Very impressed and thank you for the quick resolve. Very much appreciated.

Reply from Pacific Packaging Australia - Sydney
First time ordering as we have always purchased our bags from Bundaberg and we were so happy with the customer service we received from Christine at the Wetherill Park Office. Our large bags were received in 2 days from ordering even though we live quite remote and the bags themselves are top quality very strong and really well made.
We highly recommend this business and loved how easy the ordering system was by being able to actually speak to Christine on the phone and explain to her what we were requiring and then listening to her recommendations.
Very happy customers here and we will be returning that's for sure ⭐⭐⭐⭐⭐

Reply from Pacific Packaging Australia - Sydney

Reply from Pacific Packaging Australia - Sydney

Reply from Pacific Packaging Australia - Sydney
Fantastic group of people to work with.
Great service and well priced.

Reply from Pacific Packaging Australia - Sydney
Very fast delivery and the wood bags are a great size and quality. Thanks

Reply from Pacific Packaging Australia - Sydney

Reply from Pacific Packaging Australia - Sydney
Easy to do business with. On time, as ordered. Great service.

Reply from Pacific Packaging Australia - Sydney
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