Pacific Packaging Australia Reviews 

2,063
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally fast delivery times and the seamless online ordering process. Reviewers often point out that the items arrive promptly and precisely match what is advertised online. Consumers also appreciate the great quality of the products, which work perfectly for their various business needs. However, some people mentioned that they experienced serious issues with shipping, stating that they still had not received their orders at all. A few reviewers additionally noted occasional problems regarding transport logistics or packages being delivered to the wrong address.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently highlighting exceptionally fast shipping times and... See more

Product

Customers had positive experiences with product, noting that items arrive promptly, are delivered in... See more

Order

Customers consistently note positive experiences with order processes, frequently highlighting the... See more

Service

Clients share satisfaction on service, frequently highlighting fast order processing and quick delivery... See more

Quality

Reviewers highlight high satisfaction with the product quality, noting that the bags are very sturdy, tough,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have found that Pacific Packages are fantastic people to deal with and if i ever need anything else i definatley will return back to them. I would put other people who needs there items to go to Pac... See more

Company replied

Rated 5 out of 5 stars

Couldn't believe how quick it came, awesome that it was processed and posted same day as I ordered. Very impressive service, will make it a no brainer to order thru Pacific packaging again:)

Company replied

Rated 5 out of 5 stars

Product is as advertised. Fast shipping even to regional areas. Clear and concise response when I phoned in to check on the product I was interested in. Quality of the bags was what I expected. Ov... See more

Company replied

Rated 5 out of 5 stars

I have used Pacific Packaging twice now. This time I got the products delivered. Ordering has always been easy and price seems reasonable. Delivery was very quick, just 1 business day I believe. I wil... See more

Company replied



Company details

  1. Packaging Supply Store
  2. also in
  3. Business to Business Service
  4. Packaging Company
  5. Plastic Bag Supplier
  6. Polythene and Plastic Sheeting Supplier

About Pacific Packaging Australia

Written by the company

Pacific Packaging Australia

ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot • Australia-Wide Delivery

Pacific Packaging Australia supplies reliable, industrial-grade packaging solutions trusted by businesses across construction, agriculture, landscaping, logistics, manufacturing and waste management. Since launching in 2014 as Brisbane Bag Company, we’ve built a reputation for quality products, fast delivery and customer service businesses can rely on.

From bulk bags and woven sacks to pallet wrap, strapping and shipping supplies, we help Australian businesses reduce downtime, protect products and keep operations moving efficiently.

Why Businesses Choose Pacific Packaging Australia

  • Industrial-grade packaging solutions built for demanding Australian conditions
  • ISO 9001:2015 certified quality management systems
  • Fast dispatch and Australia-wide delivery from multiple warehouse locations
  • Bulk pricing and wholesale supply options available
  • Trusted by thousands of Australian businesses nationwide
  • 5-star rated customer service backed by a price beat guarantee

Our Packaging Solutions

  • Bulk Bags (FIBC Bags): Heavy-duty bulk handling solutions designed for transporting and storing sand, gravel, fertiliser, waste, feed and other bulk materials safely.
  • Woven Polypropylene Bags: Durable woven sacks ideal for firewood, grain, animal feed, produce, aggregates and industrial packaging applications.
  • Garden Waste Bags & Skip Bags: Strong, reusable solutions for landscaping, renovations, green waste and site clean-up projects.
  • Strapping, Tapes & Pallet Wrap: Reliable pallet securing and freight protection products to help reduce damage during transport and storage.

Fast Australia-Wide Delivery

With warehouses located in Melbourne, Brisbane, Sydney, Perth and Townsville, we provide fast, efficient delivery across Australia. Our online store offers secure checkout, live stock availability, transparent pricing and convenient bulk ordering options.

Committed to Quality & Sustainability

We partner with trusted ISO-certified manufacturers who prioritise consistent quality, responsible manufacturing and recyclable packaging materials wherever possible. Our focus on reducing waste and supporting sustainable supply chain practices helps businesses make more responsible packaging choices.

Whether you’re purchasing a single pallet of packaging supplies or sourcing large-scale wholesale solutions, our experienced team is here to help you find the right products at competitive prices.

Shop With Confidence

Discover why thousands of Australian businesses trust Pacific Packaging Australia for dependable packaging solutions. Visit www.pacificpackaging.com.au

Your Trusted Partner in Packaging Solutions

Written by the company

Delivering Quality, Service, and Reliability – Every Time
At Pacific Packaging Australia, we pride ourselves on providing ISO-certified, high-quality products backed by exceptional customer service. From woven polypropylene bags to bulk packaging solutions, we’re committed to delivering reliability, value, and peace of mind to every customer, nationwide.

Price Beat & Satisfaction Guarantee

We don’t just promise quality — we back it up.

We don’t just promise quality — we back it up.
At Pacific Packaging Australia, we’re committed to providing exceptional value and service. That’s why we offer a Price Beat Guarantee — if you find a lower advertised price on an identical product, we’ll beat it. Additionally, our Satisfaction Guarantee ensures that if you encounter any issues with your order, our team will work diligently to resolve them, ensuring your complete satisfaction with your purchase. Our customers trust us for: • ISO 9001 certified quality standards • Fast nationwide shipping • Friendly, responsive support • Hassle-free replacements or credits when things go wrong Shop with confidence — we’ve got your packaging needs covered.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(2,063)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good delivery

Received in a very timely manner; just took a lot of finding after being left in a secure location by a very conscientious delivery driver.

7 October 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review and continued support. We're glad your order arrived promptly, though we're sorry it took some searching to find where it had been left. We appreciate your feedback.

The Pacific Packaging Team

Rated 5 out of 5 stars

Great communication and speedy delivery

Great communication and speedy delivery

25 September 2026
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Reply from Pacific Packaging Australia

Thank you for the lovely feedback. We're pleased you were happy with our communication and speedy delivery. We appreciate your support and look forward to helping with your next order.

The Pacific Packaging Team

Rated 5 out of 5 stars

Factory

he order was dispatched promptly, and the product quality was good. Very happy with the purchase!

23 September 2026
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Reply from Pacific Packaging Australia

Thank you for your review. It's great to hear your order was dispatched promptly and you're happy with the product quality. We appreciate you choosing Pacific Packaging and hope to help you again soon.

The Pacific Packaging Team

Rated 5 out of 5 stars

Easy to use Website to place orders

Easy to use Website to place orders. fast delivery

23 September 2026
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Reply from Pacific Packaging Australia

Thanks for your review, Bryan. We're glad you found the website easy to use and your order arrived quickly. We appreciate your support and look forward to helping with your next order.

The Pacific Packaging Team

Rated 5 out of 5 stars

Garden bags and Stand.

Product is as advertised.
Fast shipping even to regional areas.
Clear and concise response when I phoned in to check on the product I was interested in.
Quality of the bags was what I expected. Overall a happy customer.

21 September 2026
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Reply from Pacific Packaging Australia

We’re delighted to hear Peter that you’ve had great experience with our service and products! We look forward to serving you again soon!

Rated 5 out of 5 stars

I have found that Pacific Packages are fantastic.

I have found that Pacific Packages are fantastic people to deal with and if i ever need anything else i definatley will return back to them. I would put other people who needs there items to go to Pacific Packages.

16 September 2026
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Reply from Pacific Packaging Australia

Great to hear Frank that you had great experience with our service and products. We look forward to serving you again soon!

Rated 5 out of 5 stars

As per usual

As per usual, your postage time is fantastic. Thankyou.

15 September 2026
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Reply from Pacific Packaging Australia

Thank you Chris for your positive feedback

Rated 5 out of 5 stars

Easy and fast delivery

Easy and fast delivery. Thank you

10 September 2026
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Reply from Pacific Packaging Australia

Thank you Hayley for your positive feedback

Rated 5 out of 5 stars

The product was delivered when i was…

The product was delivered when i was told it would be delivered. Website was easy to use to place the order.

10 September 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Paul!

We're delighted to hear you found our website easy to use and that your order was delivered exactly when expected. Providing a straightforward ordering experience backed by reliable, on-time delivery is exactly what we strive for.

Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

All good thankyou

3 September 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Stuart!

We're glad to hear everything went smoothly and you were happy with your experience. We appreciate you taking the time to leave us a review.

Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Product is really good

Product is really good, delivery service is great, very fast. Delivers within 24hrs of ordering. Quick and reliable customer service Easton place order.

9 September 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Manjit!

We're delighted to hear you're happy with the product and that your order arrived within 24 hours. It's also great to know you found the ordering process easy and our customer service quick and reliable. Providing quality products backed by fast, dependable service is exactly what we strive for.

Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Very happy with the service and eazy …

Very happy with the service and eazy way to order products and good delivery times

8 September 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Rodney!

We're delighted to hear you're very happy with our service, found the ordering process easy, and were pleased with the delivery time. Making it simple and convenient for our customers to get the packaging products they need is exactly what we strive for.

Thank you for choosing Pacific Packaging Australia again. We truly appreciate your continued support and look forward to serving you in the future.

Rated 5 out of 5 stars

Purchase easy and friendly service

Purchase easy and friendly service

31 August 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Enrique!

We're delighted to hear you found the purchasing process easy and received friendly service from our team. Making every order straightforward while providing helpful, responsive customer service is exactly what we strive for.

Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Good experience

I have used Pacific Packaging twice now. This time I got the products delivered. Ordering has always been easy and price seems reasonable. Delivery was very quick, just 1 business day I believe. I will use them again.

7 September 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Chris!

We're delighted to welcome you back and to hear you've had another positive experience with Pacific Packaging Australia. It's great to know you found ordering easy, our pricing reasonable, and your delivery arrived in just one business day.

There's no better compliment than hearing you'll choose us again. We truly appreciate your continued support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Placed an order online and it was…

Placed an order online and it was delivered within 48 hours. Straight forward no hassle.

3 September 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Gordon!

We're delighted to hear your online ordering experience was straightforward and hassle-free, with your order arriving within 48 hours. Making it easy for our customers to order and receive their packaging quickly is exactly what we strive for.

Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Product knowledege

Gave correct information on product. Easy ordering.

3 September 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review!

We're pleased to hear our team provided the right product information to help with your purchase and that you found the ordering process easy. Providing knowledgeable advice and making it simple for customers to find and order the right packaging solution is exactly what we strive for.

Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Very prompt service

Very prompt service

2 September 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review, Trevor!

We're delighted to hear you were happy with our prompt service. Providing fast, reliable service and making the ordering process as smooth as possible is exactly what we strive for.

Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

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