Pacific Packaging Australia Reviews 

2,048
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that navigating the website and placing orders online is a smooth, straightforward process. Buyers consistently point out the impressive shipping speed, noting that packages often arrive within just a few days in good condition. People also appreciate the helpful staff, dependable service, and the durable quality of the products they purchase. However, some people mentioned experiencing frustrating delivery problems, such as missing items, incomplete orders, or packages not arriving at all. A few reviewers also noted occasional challenges with incorrect addresses or poor packaging that required extra effort to resolve.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with the fast... See more

Product

Reviewers mention positive feedback about product quality and reliability, describing the items as sturdy and... See more

Order

Users describe satisfaction with order placement and fast delivery services. Consumers frequently mention... See more

Service

Customers had positive experiences with service, highlighting fast delivery and easy ordering. Reviewers... See more

Quality

People report positive experiences with quality, noting that the items are very sturdy, well made, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Couldn't believe how quick it came, awesome that it was processed and posted same day as I ordered. Very impressive service, will make it a no brainer to order thru Pacific packaging again:)

Company replied

Rated 5 out of 5 stars

i ordered via internet and paid and goods arrived and were dropped at one of the delivery points i suggested in the comments section of the order. very pleased with this company as many other companie... See more

Company replied

Rated 5 out of 5 stars

I placed my order on Monday night and the package was delivered early Wednesday morning. To me, that is pretty good service. I received several emails updating me on the delivery stages. Many thank... See more

Company replied

Rated 5 out of 5 stars

Easy website to use and kept informed of status of shipment while being able to track it. The product arrived in the estimated time frame. Overall, a positive experience.

Company replied



Company details

  1. #4 of 5 best companies in Packaging Supply Store
  2. #10 of 24 best companies in Business to Business Service
  3. #2 of 3 best companies in Packaging Company
  4. #1 of 1 best companies in Plastic Bag Supplier
  5. #1 of 1 best companies in Polythene and Plastic Sheeting Supplier

About Pacific Packaging Australia

Written by the company

Pacific Packaging Australia

ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot • Australia-Wide Delivery

Pacific Packaging Australia supplies reliable, industrial-grade packaging solutions trusted by businesses across construction, agriculture, landscaping, logistics, manufacturing and waste management. Since launching in 2014 as Brisbane Bag Company, we’ve built a reputation for quality products, fast delivery and customer service businesses can rely on.

From bulk bags and woven sacks to pallet wrap, strapping and shipping supplies, we help Australian businesses reduce downtime, protect products and keep operations moving efficiently.

Why Businesses Choose Pacific Packaging Australia

  • Industrial-grade packaging solutions built for demanding Australian conditions
  • ISO 9001:2015 certified quality management systems
  • Fast dispatch and Australia-wide delivery from multiple warehouse locations
  • Bulk pricing and wholesale supply options available
  • Trusted by thousands of Australian businesses nationwide
  • 5-star rated customer service backed by a price beat guarantee

Our Packaging Solutions

  • Bulk Bags (FIBC Bags): Heavy-duty bulk handling solutions designed for transporting and storing sand, gravel, fertiliser, waste, feed and other bulk materials safely.
  • Woven Polypropylene Bags: Durable woven sacks ideal for firewood, grain, animal feed, produce, aggregates and industrial packaging applications.
  • Garden Waste Bags & Skip Bags: Strong, reusable solutions for landscaping, renovations, green waste and site clean-up projects.
  • Strapping, Tapes & Pallet Wrap: Reliable pallet securing and freight protection products to help reduce damage during transport and storage.

Fast Australia-Wide Delivery

With warehouses located in Melbourne, Brisbane, Sydney, Perth and Townsville, we provide fast, efficient delivery across Australia. Our online store offers secure checkout, live stock availability, transparent pricing and convenient bulk ordering options.

Committed to Quality & Sustainability

We partner with trusted ISO-certified manufacturers who prioritise consistent quality, responsible manufacturing and recyclable packaging materials wherever possible. Our focus on reducing waste and supporting sustainable supply chain practices helps businesses make more responsible packaging choices.

Whether you’re purchasing a single pallet of packaging supplies or sourcing large-scale wholesale solutions, our experienced team is here to help you find the right products at competitive prices.

Shop With Confidence

Discover why thousands of Australian businesses trust Pacific Packaging Australia for dependable packaging solutions. Visit www.pacificpackaging.com.au

Your Trusted Partner in Packaging Solutions

Written by the company

Delivering Quality, Service, and Reliability – Every Time
At Pacific Packaging Australia, we pride ourselves on providing ISO-certified, high-quality products backed by exceptional customer service. From woven polypropylene bags to bulk packaging solutions, we’re committed to delivering reliability, value, and peace of mind to every customer, nationwide.

Price Beat & Satisfaction Guarantee

We don’t just promise quality — we back it up.

We don’t just promise quality — we back it up.
At Pacific Packaging Australia, we’re committed to providing exceptional value and service. That’s why we offer a Price Beat Guarantee — if you find a lower advertised price on an identical product, we’ll beat it. Additionally, our Satisfaction Guarantee ensures that if you encounter any issues with your order, our team will work diligently to resolve them, ensuring your complete satisfaction with your purchase. Our customers trust us for: • ISO 9001 certified quality standards • Fast nationwide shipping • Friendly, responsive support • Hassle-free replacements or credits when things go wrong Shop with confidence — we’ve got your packaging needs covered.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,048)

246 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience

I have used Pacific Packaging twice now. This time I got the products delivered. Ordering has always been easy and price seems reasonable. Delivery was very quick, just 1 business day I believe. I will use them again.

7 September 2026
Rated 5 out of 5 stars

Prompt

Prompt - friendly staff

24 August 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Hi Paul, thanks for your feedback and kind review. We hope you're happy with your items.

Rated 5 out of 5 stars

The product was excellent and also…

The product was excellent and also delivery. I would use you people again in the future.

17 August 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Hi Noelene, glad to hear you're happy with your items and the service provided. We look forward to welcoming you back when you're ready to place another order. Thanks for your kind review.

Rated 5 out of 5 stars

prompt service

13 August 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Hi Gino, glad to hear the delivery of your items was quick and prompt. Thanks for your kind review.

Rated 5 out of 5 stars

Always fast delivery and good quality…

Always fast delivery and good quality products.

19 August 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Natasha!

We're delighted to hear you've consistently experienced fast delivery and been happy with the quality of our products. Providing reliable packaging solutions backed by prompt service is exactly what we strive for, so it's great to know we're delivering on that for you.

Thank you for choosing Pacific Packaging Australia. We truly appreciate your continued support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Great quality product at value for…

Great quality product at value for money price and super fast delivery.

10 August 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review!
We're delighted to hear you were happy with the quality of the product, found it to be great value for money, and were impressed by the super-fast delivery. Providing high-quality packaging solutions at competitive prices, backed by fast and reliable service, is exactly what we strive for.
Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

2 day delivery

2 day delivery

Products exactly what I needed

17 August 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Jake!
We're delighted to hear your order arrived within two days and that the products were exactly what you needed. Providing quality products backed by fast, reliable delivery is what we strive for every day, so it's great to know we met your expectations.
Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Delivery service

Delivery service

10 August 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Gerry!

We're pleased to hear you were happy with our delivery service. Providing fast, reliable delivery is something we take great pride in, and it's wonderful to know we met your expectations.

Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Quality products

Quality products

6 August 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review, Tyson!

We're delighted to hear you were happy with the quality of our products. Providing reliable, high-quality packaging solutions that our customers can depend on is what we strive for every day. We truly appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.

Rated 5 out of 5 stars

GREAT PRICE AND PRODUCT

GREAT PRICE. fIREWOOD BAGS ARE AWSOME. SPEEDY DELIVERY

6 August 2026
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Reply from Pacific Packaging Australia

Thank you for your review!

We're delighted to hear you found our firewood bags to be awesome, offered at a great price, and backed by speedy delivery. Providing high-quality products with excellent value and fast, reliable service is exactly what we strive for.

Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Very easy to place an order and a …

Very easy to place an order and a very good delivery service i am very pleased with the over all experiance and will be definetly useing more in the future

11 August 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review, Rodney!

We're delighted to hear you found the ordering process easy and were pleased with our delivery service. It's wonderful to know you had such a positive overall experience and that you'll be choosing Pacific Packaging Australia again in the future. Your continued support means a great deal to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review, Sarah!

We're delighted to hear you were happy with our competitive prices and fast delivery. Providing quality packaging products backed by prompt, reliable service is exactly what we strive for. We truly appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Bags appear to be quite tough

Bags appear to be quite tough – time will tell – but I think they'll do the job well. They arrived in good time as well.

10 August 2026
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Reply from Pacific Packaging Australia

Thank you for your review!

We're pleased to hear the bags arrived promptly and that your first impression is a positive one. Our woven polypropylene bags are designed to be tough and reliable, so we're confident they'll perform well for your application over time. We appreciate your feedback and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Nice and easy ordered online paid via…

Nice and easy ordered online paid via visa and picked up bags that afternoon after work. Bags are of great quality

28 July 2026
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Reply from Pacific Packaging Australia

Thank you for your review, Jeff!

We're delighted to hear you found the online ordering process quick and easy, and that you were able to collect your bags the same afternoon. It's also great to know you're happy with the quality of the bags. Providing a convenient ordering experience backed by quality products and efficient service is exactly what we strive for.

Thank you for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.

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