Pacific Packaging Australia Reviews 

2,074
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, noting that online orders are processed quickly and arrive promptly at their doors. Consumers also appreciate the reliable product quality and the easy website navigation that makes purchasing completely smooth. However, some people mentioned experiencing delivery delays, with a few customers stating they never received their goods. A few reviewers also noted issues with unready orders during warehouse collection or packages arriving with missing parts. Despite these specific setbacks, most regular buyers remain highly satisfied with their overall purchasing journey.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that goods are dispatched promptly and... See more

Product

Users describe positive interactions with product, expressing general satisfaction over great quality items... See more

Order

Reviewers mention positive feedback about order processes, highlighting that placing orders online is... See more

Service

Consumers find service to be positive, highlighting fast order processing, prompt shipping, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have found that Pacific Packages are fantastic people to deal with and if i ever need anything else i definatley will return back to them. I would put other people who needs there items to go to Pac... See more

Company replied

Rated 5 out of 5 stars

Couldn't believe how quick it came, awesome that it was processed and posted same day as I ordered. Very impressive service, will make it a no brainer to order thru Pacific packaging again:)

Company replied

Rated 5 out of 5 stars

product good quality and built for functionality. Delivery was slightly slower than usual but was contacted and politely advised of the delay. Website easy to order from and stock availability was cle... See more

Company replied

Rated 5 out of 5 stars

I placed my order on Monday night and the package was delivered early Wednesday morning. To me, that is pretty good service. I received several emails updating me on the delivery stages. Many thank... See more

Company replied



Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 634377183

  1. Packaging Supply Store
  2. also in
  3. Business to Business Service
  4. Packaging Company
  5. Plastic Bag Supplier
  6. Polythene and Plastic Sheeting Supplier

About Pacific Packaging Australia

Written by the company

Pacific Packaging Australia

ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot • Australia-Wide Delivery

Pacific Packaging Australia supplies reliable, industrial-grade packaging solutions trusted by businesses across construction, agriculture, landscaping, logistics, manufacturing and waste management. Since launching in 2014 as Brisbane Bag Company, we’ve built a reputation for quality products, fast delivery and customer service businesses can rely on.

From bulk bags and woven sacks to pallet wrap, strapping and shipping supplies, we help Australian businesses reduce downtime, protect products and keep operations moving efficiently.

Why Businesses Choose Pacific Packaging Australia

  • Industrial-grade packaging solutions built for demanding Australian conditions
  • ISO 9001:2015 certified quality management systems
  • Fast dispatch and Australia-wide delivery from multiple warehouse locations
  • Bulk pricing and wholesale supply options available
  • Trusted by thousands of Australian businesses nationwide
  • 5-star rated customer service backed by a price beat guarantee

Our Packaging Solutions

  • Bulk Bags (FIBC Bags): Heavy-duty bulk handling solutions designed for transporting and storing sand, gravel, fertiliser, waste, feed and other bulk materials safely.
  • Woven Polypropylene Bags: Durable woven sacks ideal for firewood, grain, animal feed, produce, aggregates and industrial packaging applications.
  • Garden Waste Bags & Skip Bags: Strong, reusable solutions for landscaping, renovations, green waste and site clean-up projects.
  • Strapping, Tapes & Pallet Wrap: Reliable pallet securing and freight protection products to help reduce damage during transport and storage.

Fast Australia-Wide Delivery

With warehouses located in Melbourne, Brisbane, Sydney, Perth and Townsville, we provide fast, efficient delivery across Australia. Our online store offers secure checkout, live stock availability, transparent pricing and convenient bulk ordering options.

Committed to Quality & Sustainability

We partner with trusted ISO-certified manufacturers who prioritise consistent quality, responsible manufacturing and recyclable packaging materials wherever possible. Our focus on reducing waste and supporting sustainable supply chain practices helps businesses make more responsible packaging choices.

Whether you’re purchasing a single pallet of packaging supplies or sourcing large-scale wholesale solutions, our experienced team is here to help you find the right products at competitive prices.

Shop With Confidence

Discover why thousands of Australian businesses trust Pacific Packaging Australia for dependable packaging solutions. Visit www.pacificpackaging.com.au

Your Trusted Partner in Packaging Solutions

Written by the company

Delivering Quality, Service, and Reliability – Every Time
At Pacific Packaging Australia, we pride ourselves on providing ISO-certified, high-quality products backed by exceptional customer service. From woven polypropylene bags to bulk packaging solutions, we’re committed to delivering reliability, value, and peace of mind to every customer, nationwide.

Price Beat & Satisfaction Guarantee

We don’t just promise quality — we back it up.

We don’t just promise quality — we back it up.
At Pacific Packaging Australia, we’re committed to providing exceptional value and service. That’s why we offer a Price Beat Guarantee — if you find a lower advertised price on an identical product, we’ll beat it. Additionally, our Satisfaction Guarantee ensures that if you encounter any issues with your order, our team will work diligently to resolve them, ensuring your complete satisfaction with your purchase. Our customers trust us for: • ISO 9001 certified quality standards • Fast nationwide shipping • Friendly, responsive support • Hassle-free replacements or credits when things go wrong Shop with confidence — we’ve got your packaging needs covered.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,074)

257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything is just as advertised

Everything is just as advertised, and mostly readily available, very happy with all the purchases I’ve made

13 October 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Hi Cody, glad to hear you're happy with your purchase. Thanks for your very kind review.

Rated 5 out of 5 stars

Fast and easy.

Quick, easy ordering and super fast delivery.

16 October 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Hi Linda, thanks for shopping with us. Glad to hear you found the online ordering process quick and easy. We hope you're happy with your items. Thanks for your kind review.

Rated 3 out of 5 stars

Took longer than the delivery date

Delivery service

15 October 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Hi Colin, thanks for your feedback and review. I've checked the tracking for your order and it has taken longer than expected, which is rare, so this leads me to believe something has gone array with the carrier/depot. I will raise this issue with them so future orders are not affected the same way. Hopefully this was just a one-off. Thanks again for your review.

Rated 5 out of 5 stars

Always excellent service from Pacific…

Always excellent service from Pacific Packaging goods received within a week from purchase .

12 October 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Hi Tony, Thanks for your very kind feedback and review. It's our pleasure to provide you with great service each and every time. Thanks also for being a long time customer and trusting Pacific Packaging with your packaging requirements. It's very much appreciated.

Rated 5 out of 5 stars

The online order process was quick and…

The online order process was quick and easy. The goods were dispatched promptly and I received a call from the warehouse to collect the goods. All very quick and efficient

9 October 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thanks for your review, Brad. We're glad ordering was quick and easy, and that the warehouse team's call helped make collection straightforward. We appreciate your support and look forward to helping with your next order.

The Pacific Packaging Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website, quick delivery

6 October 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thanks for your review, Darrin. We're glad you found the website easy to use and your order arrived quickly. We appreciate your support!

The Pacific Packaging Team

Rated 5 out of 5 stars

Delivery was a breeze

Delivery was a breeze - amazing communication by the driver. I was lucky to be in the local area as it was same day delivery.

30 September 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thanks for the lovely feedback, Charbel. It's great to hear your delivery went smoothly and the driver's communication stood out. We're glad your local order reached you the same day. We appreciate your support!

The Pacific Packaging Team

Rated 5 out of 5 stars

good quality and built for functionality

product good quality and built for functionality. Delivery was slightly slower than usual but was contacted and politely advised of the delay. Website easy to order from and stock availability was clear.

24 September 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you Naomi for your positive feed back

Rated 5 out of 5 stars

Good delivery

Received in a very timely manner; just took a lot of finding after being left in a secure location by a very conscientious delivery driver.

7 October 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review and continued support. We're glad your order arrived promptly, though we're sorry it took some searching to find where it had been left. We appreciate your feedback.

The Pacific Packaging Team

Rated 5 out of 5 stars

Great communication and speedy delivery

Great communication and speedy delivery

25 September 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for the lovely feedback. We're pleased you were happy with our communication and speedy delivery. We appreciate your support and look forward to helping with your next order.

The Pacific Packaging Team

Rated 5 out of 5 stars

Factory

he order was dispatched promptly, and the product quality was good. Very happy with the purchase!

23 September 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thank you for your review. It's great to hear your order was dispatched promptly and you're happy with the product quality. We appreciate you choosing Pacific Packaging and hope to help you again soon.

The Pacific Packaging Team

Rated 5 out of 5 stars

Easy to use Website to place orders

Easy to use Website to place orders. fast delivery

23 September 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Thanks for your review, Bryan. We're glad you found the website easy to use and your order arrived quickly. We appreciate your support and look forward to helping with your next order.

The Pacific Packaging Team

Rated 5 out of 5 stars

Garden bags and Stand.

Product is as advertised.
Fast shipping even to regional areas.
Clear and concise response when I phoned in to check on the product I was interested in.
Quality of the bags was what I expected. Overall a happy customer.

21 September 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

We’re delighted to hear Peter that you’ve had great experience with our service and products! We look forward to serving you again soon!

Rated 5 out of 5 stars

I have found that Pacific Packages are fantastic.

I have found that Pacific Packages are fantastic people to deal with and if i ever need anything else i definatley will return back to them. I would put other people who needs there items to go to Pacific Packages.

16 September 2026
Pacific Packaging Australia logo

Reply from Pacific Packaging Australia

Great to hear Frank that you had great experience with our service and products. We look forward to serving you again soon!

Rated 5 out of 5 stars

As per usual

As per usual, your postage time is fantastic. Thankyou.

15 September 2026
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Reply from Pacific Packaging Australia

Thank you Chris for your positive feedback

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