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OrbitRemit Reviews 

34,243
•
TrustScore 5 out of 5

4.8

Money Transfer Service
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Review summary

Created with AI, based on recent reviews

Evaluating 1,432 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising its overall efficiency and trustworthiness. Customers frequently mention that sending money abroad is exceptionally fast, highly reliable, and very straightforward for everyday financial needs. People also deeply appreciate the competitive exchange rates, clear fee structures, and the helpfulness of responsive support staff. However, some reviewers were not happy with occasional delays during international money transfers. A few consumers noted specific instances where transactions took significantly longer than expected to complete or faced unexpected processing holdups before reaching recipients. Users occasionally experienced communication challenges when trying to resolve these rare transaction roadblocks with customer care.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast and reliable money... See more

Payment

Reviewers highlight positive aspects of payment, noting that transactions are generally processed very... See more

User experience

Users describe positive interactions with user_experience, highlighting that the platform is simple,... See more

Customer service

Clients share positive opinions on customer service, highlighting consistent reliability and quick response... See more

Price

People report positive experiences with price, highlighting competitive rates and low fees without any hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using OrbitRemit services for more than 6years now. Always happy and satisfied with their services. Once I have mistakenly put wrong details to my transaction, and they responded and solve... See more

Rated 5 out of 5 stars

This is my absolute go-to for sending money. It's lightning-fast and has the cheapest flat fees around. No muck-around or hidden costs, just straight to the point. I've been using this service for a d... See more

Rated 5 out of 5 stars

Orbitremit,is an amazing organisation. It is quick to send remitences and is quick to respond to and resolve issues. I have Never been let down by them. They have excellent rates for transferring m... See more

Rated 5 out of 5 stars

My issue was resolve in a timely manner considering it was weekend. The team went out of their way to assist, no complains no delays just very transparent and straight forward resolution. Very profes... See more

Company details

  1. Money Transfer Service
  2. Payment Service

Written by the company

We are an online, international money transfer solution. We get money to where it is needed most, at the best possible exchange rate for the lowest possible fees!

Contact info

4.8

Excellent

TrustScore 5 out of 5

34K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(34,243)

1,381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Absolutely 1 star

Absolutely 1 star. I used to have good experiences with this company - sending remittances was smooth, and support in the past was actually helpful. But things have clearly gone downhill.

I followed their instructions to call for a preferential rate, but instead of giving me the rate, the support agent obsessed over an old phone number in my account - something I’ve tried to get them to fix for years. Their system won’t let me update it, and they’ve ignored every past discussions about updating it.

The call went nowhere. After endless verification questions and zero focus on the actual reason I called, she told me she COULDN'T GIVE ME THE RATE until she talked to her team. Why tell customers to call if you’re not prepared to give the rate? It felt like pulling teeth just to get basic information. I hung up because it was a complete waste of time.

Terrible process, terrible support.

A simple request turned into an unnecessary, time‑wasting ordeal. Very disappointing.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Simple & Painless

Remitting money through OrbitRemit is simple & painless, with good exchange rates & very low fees.

Status advice is brilliant & the speed at which the recipient receives the money is extremely fast.

6 August 2026

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