Scam, does not work, their numbers are not the right format so no online platform will accept it. Told them in ticket, they replied i should use a VPN, try multiple times and go incognito. When i gave... See more
Company replied
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Still 1 star is too much. Just Scam. Didnt work, tried some time later just to learn that the account was deleted within 30 with all funds. This is just ridiculus. They send some mails, but to the Gm... See more
Company replied
They deleted my account (with funds on it) after 30 days of inactivity, without sending me any email about account inactivity and account deletion. Nice way to scam people! I asked information t... See more
Company replied
After reading a single person's review of saying "out on x numbers, some worked", it was good enough for me so I tried. I needed a Turkish number for a gmail account, I selected one that lasted... See more
Company replied
Company details
Written by the company
We are a service that provides its customers with phone numbers for receiving messages from various services, social networks, instant messengers and other categories of sites. We have a database of more than 1 million numbers in more than 50 countries. For a long time of our project, we have conquered all the markets of the world and at the moment our customers are located all over the world.
Contact info
6, EU TONG SEN STREET, #09-09, THE CENTRAL, SINGAPORE 059817, 059817, The Central, Singapore
- 659819787990
- corp@onlinesim.io
- onlinesim.io
2.0
Poor
132 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Signed up
Signed up. Deposited $10 USD. Tried a number. It worked. Tried another, didn't work. Now the only numbers I can get will not verify. Seems a bit odd that they give you one good number after making a deposit and now none of them can receive an SMS. Also, the numbers I keep getting are from a specific range, like 0987 xxx xxx. So it doesn't matter how many times I try and get a number they all come from that range which is blocked/not working. Total waste of money.
1 December 2023
Unprompted review
Reply from OnlineSIM
Hello! Thank you for taking the time to share your experience. We sincerely apologize for the frustration you’ve encountered with our service.
We understand how disappointing it can be when subsequent numbers do not perform as expected, especially after a successful attempt. The situation you described regarding the limited range of numbers is concerning, and we are currently investigating the issue to ensure a better experience for all users.
To assist you further, could you please provide your account ID and details about the specific numbers you attempted to use and the service for which you were trying to verify? This information will help us address the problem more effectively.
Additionally, you can reach out to our support team for immediate assistance or contact our Quality Control department on Telegram at @zabotaonlinesim.
Your feedback is invaluable, and we are committed to improving our service. Thank you for your understanding.
Best regards, The Onlinesim Team
A scam site
A scam site, do not deal with it. If you have any problem with them, no one will help you. You will remain as a person without a mind. Well, I have a problem because I charged my account with him. After charging, the balance did not increase for me. I said I will wait 30 minutes. Well, after waiting, the balance did not increase. I message them, no one answers. I search. On the way to open a file to solve the problem, there is no one. I contacted them on Telegram, and they tell me that I should wait. I really want to tell you that our site is a scam without anything, and the guardians or guardians are young children who control it. Therefore, I do not advise you to use this site at all.
When I sent the person on Telegram and he answered me, I told him to solve the problem for me. He told me that he could not solve any problem, and the bottom line is that they are a fraudulent company that should not be dealt with at all. Their numbers are rubbish. Their treatment is rubbish. Everything is rubbish.
1 December 2023
Unprompted review
Reply from OnlineSIM
Good day! Thank you for sharing your feedback, and we sincerely apologize for the experience you’ve had. We take concerns like yours very seriously and strive to provide effective support.
It’s concerning to hear that your account balance did not update after your deposit, and that you faced difficulties in receiving assistance. We are committed to improving our communication and support processes.
To help resolve this matter, could you please provide your account ID and any details regarding the transaction? This information will enable us to investigate the issue promptly.
Additionally, we encourage you to reach out directly to our support team or our Quality Control department on Telegram at @zabotaonlinesim for immediate assistance.
Your feedback is invaluable in helping us enhance our service, and we appreciate your patience as we work to address your concerns.
Best regards, The Onlinesim Team
I spent 5 usd and all the telegram…
I spent 5 usd and all the telegram account had 2fa so i could not use even one of them. This is a legit steal of money.
2 November 2023
Unprompted review
Reply from OnlineSIM
Hello! Thank you for sharing your experience with us. We sincerely apologize for the issues you've faced while using our service.
To clarify, funds are only deducted from your balance when SMS messages are successfully received. Since you received a message but the number was already associated with two-factor authentication (2FA), we will issue a refund for that transaction.
To expedite this process, please provide your account ID. Additionally, you can reach out to our support team for immediate assistance or contact our Quality Control department on Telegram at @zabotaonlinesim.
We appreciate your feedback and are committed to improving our service. Thank you for your understanding.
Best regards, The Onlinesim Team
my blanace vanished from my account for…
my blanace vanished from my account for no reason and the support doesn't answer
24 September 2023
Unprompted review
Reply from OnlineSIM
Hello! Thank you for bringing this issue to our attention. We sincerely apologize for the frustration you're experiencing with your account balance and the delayed support response.
To assist you effectively, could you please provide your account ID? This information will help us investigate the situation and understand why your balance has vanished.
Additionally, you can reach out to our support team directly or contact our Quality Control department on Telegram at @zabotaonlinesim for further assistance.
We appreciate your patience and are committed to resolving your concerns as quickly as possible.
Best regards, The Onlinesim Team
I spent 12 dollars on this scam
I spent 12 dollars on this scam. I didn't receive the SMS. I attempted to contact customer support, but they continue to ignore me.
They have Google ads and a good website, yet it's strange that they engage in fraud. It involves a lot of money. Perhaps they just take money from us and then reinvest it in themselves to further their promotion.
Stay away from it and make it a habit to read reviews before making any online purchases.
27 August 2023
Unprompted review
Reply from OnlineSIM
Hello! Thank you for sharing your experience, and we sincerely apologize for the issues you’ve encountered. We understand how frustrating it can be to not receive the SMS you expected, especially after making a financial commitment.
To clarify, funds are only deducted from your balance when SMS messages are successfully received. We value our reputation and are committed to resolving any issues. If you have requested a withdrawal of funds, we ensure that it is processed.
To assist you further, please provide your account ID so we can investigate this matter. Additionally, you can reach out to our support team directly or contact our Quality Control department on Telegram at @zabotaonlinesim for immediate assistance.
We appreciate your feedback and are dedicated to improving our service. Thank you for your patience as we work to resolve this issue.
Best regards, The Onlinesim Team
Evolving Scam
Had to expect it! site promised good stuff until the first days came by! after that the success rate of these numbers had become awful and this is the same or worse than smsactivate, AVOID THIS SITE!
Below you can find the original review of my first day
Personally, as a developer I gotta say I'm impressed with this site, I come from smsactivate org which gave me a lot of trouble some times ( I understand it may be because of demand) and I landed here, api docs are perfect, numbers are on time and very high quality!
10 August 2023
Unprompted review
Reply from OnlineSIM
Hello! Thank you for your feedback. We value your insights, especially as a developer who has experienced different services.
To clarify, funds are only deducted from your balance when SMS messages are successfully received. We take our reputation seriously, and we are committed to providing reliable service. If you encountered issues, we would like to understand more to address them effectively.
Could you please provide your account ID, the specific phone number and country you were using, and the service you attempted to register with? This information will help us investigate the situation further.
For immediate assistance, you can also reach out to our support team or contact our Quality Control department on Telegram at @zabotaonlinesim.
Thank you for your understanding and for helping us improve our service.
Best regards, The Onlinesim Team
Terrible customer service.
31 July 2023
Unprompted review
Reply from OnlineSIM
Hello! Thank you for your feedback. We sincerely apologize for your experience with our customer service. Your satisfaction is important to us, and we are committed to improving our support.
Could you please provide more details about your interaction? This will help us identify the issues and ensure better service in the future. If you haven’t already, feel free to reach out to our support team or our Quality Control department on Telegram at @zabotaonlinesim for immediate assistance.
We appreciate your input and hope to resolve any concerns you may have.
Best regards, The Onlinesim Team
Works fine, not working N° gets refunded
Never really had issues with the website, always low competitive pricing and feasable interface, if your number doesn't work refunds are given just like that not even need for human interaction or getting support.
25 May 2023
Unprompted review
Reply from OnlineSIM
Hello! Thank you for your positive feedback! We’re delighted to hear that you've had a good experience with our website and that you find our pricing competitive and our interface user-friendly.
We strive to make the refund process as seamless as possible, ensuring that our users can resolve issues without unnecessary delays. Your satisfaction is our priority, and we appreciate your trust in our service.
If you have any further suggestions or need assistance, please don’t hesitate to reach out. We're here to help!
Best regards, The Onlinesim Team
I am extremely disappointed
I am extremely disappointed with the service. I have tried using over 30 different numbers from their service, and not a single one received a SMS verification code.
12 May 2023
Unprompted review
Reply from OnlineSIM
Hello! Thank you for sharing your experience. We take feedback seriously, especially regarding the functionality of our service.
Please note that funds are only deducted from your account when an SMS is successfully received. We value our reputation and are committed to resolving any issues.
Could you please provide your account ID? This will help us assist you more effectively. Additionally, it would be helpful if you could specify the country of the phone numbers you used and the service for registration. This information will aid us in addressing the problem.
You can also reach out to our support team or our Quality Control department on Telegram at @zabotaonlinesim for further assistance.
Thank you for your cooperation, and we look forward to resolving this issue for you.
Best regards, The Onlinesim Team
Legit for twit
1 May 2023
Unprompted review
Reply from OnlineSIM
Good day! Thank you for your feedback! We're glad to hear that you find our service effective for Twitter. If you have any questions or need assistance, feel free to reach out. We're here to help!
Best regards, The Onlinesim Team
Contact Support
I had problems with the site and it was resolved, but it was late
21 April 2023
Unprompted review
Reply from OnlineSIM
Good day! Thank you for your patience as we resolved the issue. We apologize for the delay and appreciate your understanding. Your feedback is valuable to us, and we’re committed to improving our service to ensure a smoother experience in the future. If you need any further assistance, please don’t hesitate to reach out.
Best regards, The Onlinesim Team
Reply from OnlineSIM
Good day! We're sorry to hear about your experience. Please keep in mind that funds are only deducted when SMS messages are successfully received. Your satisfaction is important to us, and we value our reputation.
To better assist you, could you please provide your account ID and specific details about the issues you encountered? Additionally, feel free to reach out to our support chat or contact our Quality Control team on Telegram @zabotaonlinesim for immediate assistance.
Best regards, The Onlinesim Team
I tried using it to receive sms and I…
I tried using it to receive sms and I wasn't getting any. It's a SCAM I wouldn't recommend it
20 March 2023
Unprompted review
Reply from OnlineSIM
Hello! Thank you for your feedback. We're sorry to hear that you had trouble receiving SMS messages. It's important to note that funds are only deducted when an SMS is successfully received.
To help us investigate the issue further, could you please provide your account ID and specify the country and service you were trying to use? This information will allow us to address the problem more effectively.
Additionally, if you have any further concerns, feel free to reach out to our support chat or contact our Quality Control team on Telegram @zabotaonlinesim. We appreciate your input and are committed to resolving any issues.
Best regards, The Onlinesim Team
Bought multiple phone numbers and they…
Bought multiple phone numbers and they all were recognized as a SCAM by GOOGLE. loooooooooool
SCAM SCAM SCAM
8 March 2023
Unprompted review
Reply from OnlineSIM
Hello! Thank you for your feedback. We understand your concerns regarding the issues you faced with Google. Please note that funds are only deducted when an SMS is successfully received.
Could you provide your account ID? This will help us assist you more effectively. Additionally, please specify the error you encountered with Google when trying to register using our numbers. If the error message indicates that the number cannot be used for ID verification, it might be related to your browser's cache. We're here to help you resolve this.
You can also reach out to our support chat or contact our Quality Control team on Telegram @zabotaonlinesim. We appreciate your input and are committed to improving our service.
Best regards, The Onlinesim Team
This website's "receive SMS" business works just fine
I am surprised by the negative reviews here, I must wonder if they're fake since there are many shady websites offering these "receive SMS" services. So here's my experience. You can confirm everything I will write below by spending just $2:
- I registered on their website with my Google account.
- I successfully deposited $2 funds via crypto (yes, two US dollars)
- I successfully registered on Avito.ru and Yandex.ru upon few attempts.
- If an SMS doesn't arrive after, let's say, 3 "purchased" numbers, it will arrive on the 4th you'll purchase, and you will be charged only for that 1 SMS despite you purchasing a total of 4 numbers. You get charged by an SMS received, not by number used/purchased from their menu.
- Whenever you purchase a number, an appropriate amount of funds will be moved to the "Frozen balance". And then for each purchased number a ~15-minutes countdown will start. Upon 2 minutes you're even allowed to "cancel" any purchased number and in that way get an automated refund which moves the paid amount from the Frozen balance to your original Deposited balance. But even without that, if those 15 minutes expire and you haven't received an SMS on that number... you automatically get a refund to your original Deposited balance.
- I also used their Support Staff agents on 2 occasions. In both cases they replied fast and with care. I felt bad because they spent cca 10 minutes for some purchase of ~$0.5 of mine. Both Sergey and Viktor were very kind, I even got a refund because I tried to register on Avito, and I did with the help of a Russian number I got on onlinesim.io, but it turned out Avito demands a scanned passport. But hey, that's My problem and yet they refunded me.
- You can confirm everything I wrote for only $2 ! That's the minimum you can deposit with crypto. Maybe less with the other methods, I haven't checked. On one hand I respect the other reviews because people may have had issues, but most of them can't possibly be true because I myself used this service just now. And I am not some John Doe, I run an SMM business.
21 February 2023
Unprompted review
Reply from OnlineSIM
Good day! Thank you for sharing your detailed experience! We appreciate your insights and are glad to hear that you had a positive interaction with our service.
Your observations about the payment structure and refund process are spot on. We strive to ensure that users only pay for SMS that are successfully received, and it’s great to hear that you found our support team responsive and helpful.
We understand that experiences can vary, and while some users may encounter challenges, we’re continuously working to improve our service and address any issues that arise. Your feedback is invaluable in this process.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!
Best regards, The Onlinesim Team
Reply from OnlineSIM
Hello! Thank you for your feedback. We take your concerns seriously, as our reputation is important to us.
Please note that funds are only deducted for successfully received SMS. To better assist you, could you please provide your account ID? Additionally, it would be helpful if you could clarify the specific issues you encountered with the numbers.
If you need immediate assistance, feel free to reach out to our support chat or contact our Quality Control team on Telegram @zabotaonlinesim. We're here to help you resolve this matter.
Best regards, The Onlinesim Team
Absolute scam and avoid at all cost
Absolute scam. Funded the account, tried with multiple number, never received any SMS. Tried too many times my account even got blocked. Left a negative comment in payment gateway and then got threatened. Avoid at all cost
8 February 2023
Unprompted review
Reply from OnlineSIM
Good day! Thank you for sharing your experience. We understand your frustration, and we take such concerns very seriously, as maintaining our reputation is a priority for us.
Please note that funds are only deducted when an SMS is successfully received. If you faced issues with multiple numbers, we would appreciate more details, including the country of the numbers you used and the service you were trying to register with.
To assist you further, could you please provide your account ID? Additionally, could you clarify where exactly your account was blocked? Have you reached out to our support team for assistance? If you haven't already, I encourage you to contact our Quality Control via Telegram @zabotaonlinesim. We're committed to resolving any issues you may have encountered.
Best regards, The Onlinesim Team
This is a scam
This is a scam. None of the numbers generated an SMS. Do not subscribe to any of their plan
6 February 2023
Unprompted review
Reply from OnlineSIM
Good day! We appreciate your feedback and are sorry to hear about your experience. We take such claims seriously, as our reputation is important to us.
Please note that funds are only deducted when an SMS is successfully received. If you did not receive messages from the numbers you tried, we would like to investigate further. Could you provide more details, such as the country of the numbers you used and the specific services you were attempting to register with?
Additionally, please share your account ID to help us assist you more effectively. If you haven't already, I encourage you to reach out to our support team or contact our Quality Control via Telegram @zabotaonlinesim. We are committed to resolving any issues you might be facing.
Best regards, The Onlinesim Team
Totally scam website, Don't fund it
Funds are not credited and Support is no more answering from this email.
when I try to reach the support from new account they answer immediately but no help and just tell they will let an operator contact me but nothing seems like the freeze or marked my account for no more help!!
0x65a39fd29cbf20c63a64dc3ef819cb03a7d74c3c3562edbab3ddc4320a7d4378
20 January 2023
Unprompted review
Reply from OnlineSIM
Hello! We apologize for the long answer. Please check if the money has already arrived? If not, can you write the ID of your account on our website? We'll figure it out and calculate the balance.
Funds are not creditFunds are not credited! Support is not answering. Scammers!ed
9462764
In process
37.80 $
(Tether (ERC20))
2023-01-05 19:58:00
hash 0x7721fc5d7ce4e4a7667d73fb57b7c9910d23943c8945e818442b95dcc1c15588
6 January 2023
Unprompted review
Reply from OnlineSIM
Hello! We apologize for the long answer. Please check if the money has already arrived? If not, can you write the ID of your account on our website? We'll figure it out and calculate the balance.
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