We have always had first class service from OFX since we started using the company probably 10 years ago. I normally do our transfers online, but the latest was a little different, so I phoned through... See more
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Company details
- #7 of 12 best companies in Currency Exchange Service
- #17 of 18 best companies in Financial Consultant
- #8 of 9 best companies in Money Transfer Service
About OFX
Written by the company
Simplify your FX needs with OFX.
Currency exchange can be complicated. OFX keeps it simple with 24/7 foreign exchange expert (we call them OFXperts) assistance and an easy-to-use online platform. Our approach combines the human touch with convenient technology, whenever you need it, wherever you are.
We grew from an idea that there had to be a better, fairer way to move money around the world. That was over 25 years ago, and since then over 1 million customers have trusted us to help move $293bn+ around the world.
Why choose OFX?
Save Time - Fast and secure transfers in 50+ currencies to 170+ countries helps you transfer quicker.
Save Money
Bank-beating rates, paired with better market strategies, better timing, and better vendor management helps maximize profits and reduce costs.
Transfer Securely
Regulated by over 50 regulators globally, means OFX always operates to international security standards and monitors transactions for suspicious activity with sophisticated technology
Fee Transparency
OFX provides money visibility throughout the transfer process which means no hidden costs and no surprises.
24/7 Support
Real human 24/7 support from OFXperts means that no matter where you are, we are only a phone call away.
Start saving time and money - open an OFX account today!
Written by the company
- .
Contact info
Level 19, 60 Margaret St, 2000, Sydney, Australia
- 1300 300 424
- customer.service@ofx.com
- ofx.com
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Funds received
Funds received; service was excellent. Service byIs faster than a direct transfer from my US bank to my New Zealand bank. Thank you
Happy experience for a first time user!!
As a first time user, I was a little nervous, but it is a very user friendly app.
I would encourage newbies to give OFX a go.
Happy experience.
I am new to international transfers
I am new to international transfers. I needed support. The lady who I spoke with answered the phone very quickly, could not have been more helpful and was very clear and proactive. I’m really happy with the service!
We have always had first class service…
We have always had first class service from OFX since we started using the company probably 10 years ago. I normally do our transfers online, but the latest was a little different, so I phoned through. It was interesting and made it feel so personal that the lady who helped me, remembered me from 18 months ago when we had moved house sale proceeds from NZ to Australia and she had given me an enormous amount of help at that time. Amazing Company and amazing service.
Great experience
Easy, clear, and fast experience. It was great working with Fergal. He made the whole process seamless.
Amy helped me to overcome a problem I…
Amy helped me to overcome a problem I had with logging into my account,. She explained step bt step instructions and stayed on the call until the situation was resolved. Very helpful and patient with me.
I have only used OFX for all my money…
I have only used OFX for all my money transfers from Australia to the USA, and India the transactions were so simple and cost cost effective.
Have recommend your services to Family, Friends, Neighbours and did a write up on Nextdoor And South Park News
Amount Stuck
I have initiated a transfer of. 20k USD too GBP. Conveniently OFX decided to deduct the funds from my bank account and then close my currency account. Now they are asking for a bank letter which my US bank mentioned they cannot provide. My funds are currently stuck and I am not sure when I will get my funds back. The worst company, I have ever worked with.
Sending Euros to company in Prague
Sending Euros to company in Prague was so easy to do. Ease of navigation on website. Exchange rate and fee was less costly than a bank transfer!
Appalling service
I have booked a transfer yesterday for 150 GBP and was testing the service , to see how good they are before sending more, now its been one day and the transfer is still processing. No emails no nothing, spoke to support as per their request and she said she would be in touch in a few days. So far is an appalling servic, would rather stay with bank and pay the fees instead of waiting multiple days for a bill payment to be complete.
Transferred funds from UK Bank to Australia
Transferred funds from UK Bank to Australian bank without a hitch. This was a one off but I use them every month to transfer my UK pension to Australia.
I even received a phone call from Herbert Yee to see if I needed assistence. Would recommend this company.
Very swift transfer within 24hrs
Excellent OFX Service
I've used Oz Forex (OFX) often. Service is quick and the best rates I could find. Certainly much better than the major banks. Highly recommended.
Easy once it is set up
Easy once it is set up. A helpful call center if service to set up. Speed of transfers. Communication on transfers. Good rates.
May use AI-assist with repliesRead more
Fabulous team out of US
Fabulous team out of US. .. held my hand double checked all forms I filled all the way and made the whole process easy and very fair negotiation of spread. Money arrived safely and quickly.
Thanks team!

Reply from OFX
I had authentic experience with this…
I had authentic experience with this financial company for 8 years then all of a sudden they kicked me out with fake execuses
I made two payments back to back to my 2 different accounts in Cambodia:The first one worked well but after the second payment sent to OFX.com corporate account it was stolen by the partner bank of OFX.com which caused my decent legitimate account falling outside risk appetite of OFX.com management..it is really WOOOVVV!!!
The accounts I opened in Cambodia were legitimized as a personal and legal account. All my legal application documents were approved as a result of the bank's evaluation. I HAVE SENT LEGAL DOCUMENTS AND ACCOUNT STATEMENTS RELATED TO THIS ACCOUNT NUMEROUS TIMES TO THE OFX.COM COMPLIANCE. OFX.COM HAS ALSO CONDUCTED VERIFICATION/COMPLIANCE PROCEDURES RELATED TO ME NUMEROUS TIMES, CONFIRMING MY LEGALITY & LEGITIMACY. I have never engaged in any illegal activity in my life. This account is not an illegal account; there has been no illegal account activity. Moreover, from its opening (early January 2025) until the end of the year, there was a total of 30 USD deposited in savings in the account. They have not only cause my money having been lost or confiscated,
I DO COMPLAIN ABOUT their SERVICES BECAUSE their SERVICES, their MANNER PUT THE CUSTOMERS FUNDS RISK THEREFORE IT WAS confiscated BY their PARTNER BANK AND theyWANT TO RUN AWAY AND HIDE SO THAT they COULD THROW their STAIN ON the CUSTOMERS!!..
I WAS LUCKY THAT I LOST USD 10 ONLY..ONLY BECAUSE OF THEIR MISTAKE AND THEIR IMPROPER MANNER OF MANAGEMENT AND SERVICE STYLE: NOT GOOD AND SO RISKY!! TROUBLED MANAGEMENT..IT IS ALL ABOUT INEFFICENT INADEQUATE SERVICES!!!
BUT OTHER CUSTOMERS MAY NOT BE SO LUCKY! THEY MIGHT LOSE MORE SO IF THEY CONTINUE UTILIZING YOUR SERVICIES BECAUSE THEY MIGHT LOSE MUCH MORE BIGGER AMOUNT, THEIR IMPROPER TROUBLED INSECURE INCONSISTENT SERVICE STYLE MANNER AND METHODS CAN CAUSE MORE HIGHER VALUED FUNDS OF THE OTHER CUSTOMERS TO BE CONFISCATED.IT IS SO RISKY AND DANGEROUS TO UTILIZE THEIR SERVICES BY NOW!!
THE MOST COMMON COMPLAINTS ARE:
• Poor customer service
• Delays and complications with compliance
• Security and data concerns
• Unresolved or delayed transfers
• Loss of Customers funds
• They close accounts by saying that the account has fallen outside of their risk appetite
• illegitimate services with arrogancy and Supremacy involved
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