Banner for NRL Recruitment

NRL Recruitment Reviews 

1,609
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally professional, supportive, and genuinely helpful throughout every single stage of the job placement journey. Consumers consistently note that talent agents go above and beyond to ensure all personal needs, travel arrangements, and career aspirations are thoroughly met. Some people also felt that the onboarding procedures, administrative paperwork, and registration systems were remarkably smooth and straightforward to complete successfully. Reviewers deeply appreciate the consistent communication, transparent guidance, and quick responses provided when handling daily inquiries or resolving workplace issues in a very timely manner.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as professional, supportive, and efficient... See more

Service

Users describe positive interactions with service, highlighting efficient support and professional... See more

Customer service

Clients share positive opinions on customer_service, highlighting prompt communication and constant support.... See more

User experience

Customers had overwhelmingly positive experiences with the overall user experience and recruitment process.... See more

Response time

People report positive experiences with response time during the recruitment process. Consumers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve worked for nrl since February, every single query, every single issue (rarely caused by nrl) is fixed and sorted by a wonderful member of staff. My personal connection to the company Rosie. She h... See more

Company replied

Rated 5 out of 5 stars

I have had a great experience with NRL from start to finish, Alex has been professional but also a really down to earth guy who is understanding, flexible and supportive. I had a great role during my... See more

Company replied

Rated 5 out of 5 stars

From day 1, NRL have been exceptional in their approach to recruitment. They have supported me on a daily basis, back into the work place. This has been a refreshing experience with many recruiters fa... See more

Company replied

Rated 5 out of 5 stars

iv been dealing with Jack Bonnick about job opportunities over the last 2 weeks and he has placed me in work with a very reputable company, i have found Jack to be very professional and very helpful... See more

Company replied


Company details

  1. Recruiter
  2. Employment Agency
  3. Employment Center
  4. Employment Search Service
  5. Recruitment Service

About NRL Recruitment

Written by the company

Connect with us   Facebook    

NRL Recruitment is a leading UK recruitment agency and workforce solutions provider, specialising in engineering, technical and infrastructure recruitment across a range of critical sectors. We connect businesses with the skilled talent they need to deliver complex projects, while supporting candidates to find rewarding roles that progress their careers.

With over 40 years of experience, NRL provides expert recruitment services including permanent recruitment, temporary recruitment, contractor management, compliance management and payroll solutions. Our teams work closely with clients to understand their workforce challenges, offering flexible, tailored recruitment solutions that ensure access to the right skills, at the right time.

We recruit across key sectors such as energy, renewables, nuclear, oil and gas, infrastructure, rail, pharmaceuticals and data centres, supporting leading engineering companies both in the UK and internationally. Alongside this, our international recruitment expertise enables global talent sourcing, helping organisations overcome skills shortages and deliver projects worldwide.

As part of the NRL Group, we combine recruitment expertise with wider workforce solutions, consultancy and project support, delivering collaborative, compliant and innovative services built around industry best practice.

At the heart of everything we do is our people. With deep sector knowledge, local market insight and a commitment to quality, we help clients succeed and candidates thrive - earning recognition as APSCo UK’s Recruitment Company of the Year (£50-250m).

Supporting the construction and engineering industry

Written by the company

We're a company supporter of the Lighthouse construction industry charity, who provide a range of emotional, physical and wellbeing support to workers and their families free of charge. If you're struggling, you are not alone and you can speak to the Lighthouse team in complete confidence.

Contact info

Promotion box for NRL Recruitment

Search for a role with NRL

Upload your CV and find jobs in seconds

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,609)

332 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I never waited long for my start date…

I never waited long for my start date and easy contactable. They are good at keeping you up to date.

11 August 2026
NRL Recruitment logo

Reply from NRL Recruitment

Thanks for sharing your experience working with our Egremont team Mr Clark.

Rated 4 out of 5 stars

On the ball

So far so good efficient and on the ball

29 July 2026
NRL Recruitment logo

Reply from NRL Recruitment

Thanks Fred, we're pleased to hear it.

Rated 5 out of 5 stars

Efficient service as it has been for…

Efficient service as it has been for all the years that I have used them going back 30+ years I think.

29 July 2026
NRL Recruitment logo

Reply from NRL Recruitment

Thank you for your continued trust and support over the years, David. We're pleased to hear you've consistently received an efficient service and really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Straightforward

All interactions were straightforward with no issues.

29 July 2026
NRL Recruitment logo

Reply from NRL Recruitment

Thanks for your feedback, Brian.

Rated 1 out of 5 stars

AVOID

went to sunderland then another day to washington, wasted multiple days online filling forms in and tests then just went quiet , shocking really don’t recommend, my family aren’t impressed either.

29 July 2026
Unprompted review
NRL Recruitment logo

Reply from NRL Recruitment

We're sorry to hear that your experience did not meet expectations. We understand that the recruitment process required a commitment of time, including applications, assessments and interviews. Having reviewed our records, we can confirm that unsuccessful candidates were notified of the outcome. We appreciate your feedback and will take your comments on board.

Rated 5 out of 5 stars

Outstanding 4-Year Experience – Highly Recommend Jessica Neil!

I have been working as a contractor with NRL for nearly four years on an Nuclear Sector based contract, and my experience has been exceptional. Jessica Neil has been my constant point of contact throughout this entire time. She is incredibly supportive and efficiently handles everything from payroll and contract renewals to general day-to-day enquiries. I am immensely grateful for her continuous help and highly recommend NRL for their professional service.

31 July 2026
Unprompted review
NRL Recruitment logo

Reply from NRL Recruitment

We're pleased to hear you've had such a positive experience with NRL, and that Jessica has been so helpful. Thanks for sharing.

Rated 5 out of 5 stars

My queries were always answered within…

My queries were always answered within a reasonable amount of time and I was provided with the appropriate guidance if i HAD ANY ISSUES.

29 July 2026
NRL Recruitment logo

Reply from NRL Recruitment

Thanks Aubrey, we're pleased to see the team are responsive and helpful.

Rated 5 out of 5 stars

Great team

Great team, helped me through all aspects with new contract position. Very professional

29 July 2026
NRL Recruitment logo

Reply from NRL Recruitment

Thanks for sharing your experience of working with the team to secure work.

Rated 5 out of 5 stars

Able to contact someone when needed

Able to contact someone when needed, reminders when information required, contacted if further information needed so all goes smoothly. Name of member of staff to contact

29 July 2026
NRL Recruitment logo

Reply from NRL Recruitment

Sounds like the team are on it, which is great to hear Mark - thanks, for the review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look