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Nostrum Care Reviews 

409
•
TrustScore 3.5 out of 5

3.3

Health Insurance Agency
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Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Agency
  4. Insurance Company
  5. Student Insurance Company

About Nostrum Care

Written by the company

Nostrum Care, c'est quoi ?

L'assurance 100% digitale et sans paperasse qui couvre les nouveaux besoins dans le domaine de la santé et du bien-être .

Découvrez nos offres :

👉 Nostrum Vita : la mutuelle 100% mobile - adaptée - engagée avec les garanties bien-être les + complète du marché.

👉 Nostrum Plus : une sur-complémentaire sans engagement qui d'adapte à vos besoins

👉 Nostrum RC Pro : l'offre 360° qui protège les travailleurs indépendants

Qu'attendez-vous pour être bien protégé ?

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3.3

Average

TrustScore 3.5 out of 5

409 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(409)

118 reviews in the last 12 months

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Rated 2 out of 5 stars

I am waiting for a reimbursement for…

I am waiting for a reimbursement for new eyeglasses after months, and I keep receiving a message from Nostrum asking for the same documentation I already sent them multiple times. Are there actual people looking at the submitted documents? It seems unlikely from my experience. When I signed up for this mutuelle, I was promised rapid reimbursement. This has not been the case.

10 September 2026
Unprompted review
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Reply from Nostrum Care

Bonjour Alison,
Merci pour votre message. Après vérification, le remboursement a bien été saisi et vous devriez le recevoir sous quelques jours sur votre compte bancaire. Nos délais de remboursements sont rapides dans l'ensemble, mais il arrive que nous devions avoir besoin de documents complémentaires afin de s'assurer de la bonne prise en charge du remboursement, ce qui peut allonger le traitement des demandes, comme c'était le cas ici.
Nous restons à votre disposition pour toute information complémentaire.
L'équipe Nostrum Care

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