SharkNinja UK Reviews 

52,881
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 10,295 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and high-quality appliances, noting that orders often arrive the very next day in secure packaging with automatic warranties. Consumers also deeply appreciate the responsive customer support team, who quickly handle replacements and provide helpful assistance whenever unexpected problems occur. However, some reviewers were not happy with the delivery service, noting frustrating instances where packages were severely delayed or mishandled by the courier. A few people additionally mentioned receiving products with minor defects or experiencing unexpected difficulties when trying to resolve warranty issues.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently praising the fast delivery, user-friendly... See more

Delivery service

Consumers find delivery service to be exceptional, frequently praising the remarkably fast next-day arrival... See more

Quality

Reviewers highlight positive aspects of quality, noting that goods are excellent and build quality is... See more

Order

Reviewers express great satisfaction with the ordering process, highlighting the intuitive website,... See more

Service

Users describe positive interactions with service, highlighting fast resolution of issues and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent warranty claim sorted. Battery had gone faulty, had to raise RMA fir return through Argos. Unable to contact Argos through phoneline or emaik. Emailed Sainsburys customer services, no reply... See more

Rated 5 out of 5 stars

Delivered less than 24 hours later. Web site easy to navigate, item in stock so no delay there. Bought for a gift and the recipient delighted. The only thing to say is I signed up for text update del... See more

Rated 5 out of 5 stars

Bough Ninja soup maker , as first order got a discount which gave a good saving . I had thought it may be a few days for delivery , later the same day I got updates and then the items was deliver... See more

Rated 5 out of 5 stars

We managed to damage the cable on our new shark vacuum cleaner. We phoned Shark and actually got through straight away to a very helpful person. We explained what had happened and then received the fr... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

53K reviews

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4.5

All reviews

(52,881)

10,462 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service

I have a number of ninja products which are all excellent quality, the customer service is amazing, I had an issue with an item I bought before our kitchen was refurbished, the process took longer than expected when we finally opened the air fryer there was a broken piece, I was fully prepared to purchase a replacement as a number of months had passed, I contacted ninja who listened and organised a return and replacement no questions asked. Very happy Thank you Ninja.

22 September 2026
Rated 5 out of 5 stars

Great cleaner

Really fast delivery. Great price and I love my floors after they’ve been cleaned. So easy to use, why didn’t I get one before!!!

22 September 2026
Rated 5 out of 5 stars

What a company

What a company , how do I express myself ...ordered hoover on Saturday evening delivered Sunday lunch time , unbelievable how fast this got despatched and delivered especially on a weekend evening. Brill will be buying more from here.. we'll done to your staff

22 September 2026
Rated 5 out of 5 stars

I’ve owed a nija 9 in 1 for…

I’ve owed a nija 9 in 1 for approximately 5 years, I used it most days
I have my old one away and now treat myself to a new one, I’m not a gadget person but I absolutely love my nija.
I’ve also got the knife set and kettle, amazing products
I highly recommend

22 September 2026
Rated 5 out of 5 stars

Unbelievable!

Unbelievable! I ordered a spare part for my Shark vacuum cleaner on a Saturday and it was delivered the very next day, on a Sunday! That is truly impressive service - thank you SharkNinja.

22 September 2026

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