Excellent warranty claim sorted. Battery had gone faulty, had to raise RMA fir return through Argos. Unable to contact Argos through phoneline or emaik. Emailed Sainsburys customer services, no reply... See more
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Fantastic customer service
I have a number of ninja products which are all excellent quality, the customer service is amazing, I had an issue with an item I bought before our kitchen was refurbished, the process took longer than expected when we finally opened the air fryer there was a broken piece, I was fully prepared to purchase a replacement as a number of months had passed, I contacted ninja who listened and organised a return and replacement no questions asked. Very happy Thank you Ninja.
Great cleaner
Really fast delivery. Great price and I love my floors after they’ve been cleaned. So easy to use, why didn’t I get one before!!!
Love the item and it was delivered…
Love the item and it was delivered within 24 hours, whats not to like ?
Nice hoover good suction would be 5* if…
Nice hoover good suction would be 5* if it had a connection for doing the stairs
What a company
What a company , how do I express myself ...ordered hoover on Saturday evening delivered Sunday lunch time , unbelievable how fast this got despatched and delivered especially on a weekend evening. Brill will be buying more from here.. we'll done to your staff
Very quick delivery and items well…
Very quick delivery and items well packaged and as described
Great service after my air fryer failed…
Great service after my air fryer failed a replacement was sent out within a couple of days.
certainly recommend
Fast and no hastle easy to order delivery on time kept up to date 5☆
I'm still waiting for my next day…
I'm still waiting for my next day delivery more then 7 days later,and no update. Definitely would not recommend to anyone.
Good website
Good website
Easy to follow
Great communication
Item arrived when specified
Excellant
Excellent service delivered exactly on…
Excellent service delivered exactly on time, item exactly as advertised
I’ve owed a nija 9 in 1 for…
I’ve owed a nija 9 in 1 for approximately 5 years, I used it most days
I have my old one away and now treat myself to a new one, I’m not a gadget person but I absolutely love my nija.
I’ve also got the knife set and kettle, amazing products
I highly recommend
The service was excellent
The service was excellent. After a somewhat confused start a member of staff took control and resolved the issue speedily and professionally.
Unbelievable!
Unbelievable! I ordered a spare part for my Shark vacuum cleaner on a Saturday and it was delivered the very next day, on a Sunday! That is truly impressive service - thank you SharkNinja.
Very quick delivery ordered Saturday…
Very quick delivery ordered Saturday lunchtime parcel arrived Monday morning.
Product itself great value for the price.
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