Excellent warranty claim sorted. Battery had gone faulty, had to raise RMA fir return through Argos. Unable to contact Argos through phoneline or emaik. Emailed Sainsburys customer services, no reply... See more
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certainly recommend
Fast and no hastle easy to order delivery on time kept up to date 5☆
I'm still waiting for my next day…
I'm still waiting for my next day delivery more then 7 days later,and no update. Definitely would not recommend to anyone.
Good website
Good website
Easy to follow
Great communication
Item arrived when specified
Excellant
Excellent service delivered exactly on…
Excellent service delivered exactly on time, item exactly as advertised
I’ve owed a nija 9 in 1 for…
I’ve owed a nija 9 in 1 for approximately 5 years, I used it most days
I have my old one away and now treat myself to a new one, I’m not a gadget person but I absolutely love my nija.
I’ve also got the knife set and kettle, amazing products
I highly recommend
The service was excellent
The service was excellent. After a somewhat confused start a member of staff took control and resolved the issue speedily and professionally.
Unbelievable!
Unbelievable! I ordered a spare part for my Shark vacuum cleaner on a Saturday and it was delivered the very next day, on a Sunday! That is truly impressive service - thank you SharkNinja.
Very quick delivery ordered Saturday…
Very quick delivery ordered Saturday lunchtime parcel arrived Monday morning.
Product itself great value for the price.
Very quickly dispatched complete with…
Very quickly dispatched complete with free gift. product was well packaged in recylable packaging and is a great product. website was easy to use and price was competitive
Rubbish
Rubbish.
Your courier has not delivered the item when specified.
If you have issues with DPD that is not my issue.
I require my order tomorrow. I have been a good customer with yourselves. Pull your finger out with them!
Missing part…
My experience with shark has been outstanding what brilliant customer service you have ,was missing apart from my hoover & was sent directly to me the next day
Easy to use website delivery next day…
Easy to use website delivery next day so quick
Very quick and efficient
Very quick and efficient. Ordered Saturday night, delivered Monday lunch time.
The person who dealt with me
The person who dealt with me, could not have been more helpful, wish all companies were as good as him, his name was Jake.
Fab company
Their website was clear and easy to use. They had dropped their price but still added a further 15% discount if you join their newsletter. Well worth it. Arrived within one day. Securely packed and delivered very nicely by a willing young man
Thank you, Ninja!
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