Novatedfinanceaustralia Reviews 42

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had an excellent experience with Novated Finance Australia, and in particular working with Nic Bane. Nic was incredibly responsive throughout the entire process, always quick to reply, proactive... See more

Rated 5 out of 5 stars

My experience has honestly been amazing from start to finish. As this was my first time going through a novated lease, I had a lot of questions and was quite nervous about the whole process. Jake... See more

Rated 5 out of 5 stars

Mathew and his Team were an absolute pleasure to deal with. At all times, it really felt like they were on my side, looking after everything with utmost care and professionalism. Mathew was prom... See more

Rated 5 out of 5 stars

The service is top tier. Nick has been an absolute blessing along the way. I have primarily dealt with Nick and he has skills and expertise to make things happen. Extremely happy to have utilised NFA... See more

Company details

  1. #14 of 19 best companies in Car Finance and Loan Company

Written by the company

Novated Finance Australia provides clear, simple novated lease solutions for employees and employers across Australia. We help you access the tax benefits of salary packaging and manage your vehicle through one easy, bundled package. Novated leasing can seem complicated, but it doesn’t have to be. Our team explains how it works, helps you choose a vehicle, arranges finance, manages the employer setup, and supports you throughout the lease. All running costs — servicing, tyres, registration, insurance, fuel or charging and more — can be packaged into one predictable pre-tax budget. Our focus is making novated leasing accessible, straightforward and well-supported from start to finish. Start your novated leasing journey: https://novatedfinanceaustralia.com.au/quote


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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Rated 5 out of 5 stars

Outstanding service – seamless and efficient from start to finish

I had an excellent experience with Novated Finance Australia, and in particular working with Nic Bane. Nic was incredibly responsive throughout the entire process, always quick to reply, proactive with updates, and made sure I was kept informed at every step.
What really stood out was his approach on a personal level. He is kind, patient, and genuinely listens to your needs, making the whole experience feel tailored rather than transactional.
The overall process with Novated Finance Australia is very streamlined with a quick turnaround. They don’t leave you waiting or guessing. Everything moves efficiently and smoothly.
Highly recommend both Nic and the team if you’re considering a novated lease!

4 May 2026
Rated 5 out of 5 stars

My experience has honestly been amazing…

My experience has honestly been amazing from start to finish. As this was my first time going through a novated lease, I had a lot of questions and was quite nervous about the whole process. Jake was incredibly patient, supportive, and always took the time to explain everything clearly, which made me feel confident every step of the way.

The entire process felt smooth and well organised, and I never felt like I was left in the dark. Communication was great, and I always felt reassured knowing Jake was there to guide me through it all.

This has been such an exciting journey for me, especially purchasing my first brand new Tesla, and I’m so grateful for the support and professionalism shown throughout. I truly appreciate everything Jake and the team have done to make this experience so positive and stress-free.

9 April 2026
Rated 5 out of 5 stars

Our consultant was amazing throughout…

Our consultant was amazing throughout the entire process and willing to answer any questions. And promptly as well. We we're unsure of the whole process being first timers, however the explanations and quotes were understandable. Great experience. Thankyou

2 April 2026
Rated 5 out of 5 stars

Responsiveness and service exceeded expectations

The process from initial enquiry through to the settled Novated Lease, has been easy and friendly. I would highly recommend to anyone looking for exceptional response times and clear, easy to understand information. Big shout out to Mathew L for making this such a simple interaction.

19 February 2026
Rated 5 out of 5 stars

Great Team and Service!

Mathew and his Team were an absolute pleasure to deal with. At all times, it really felt like they were on my side, looking after everything with utmost care and professionalism.

Mathew was prompt and ever so patient to respond to my questions. The quotes and assistance provided were by far the best I ever came across after co.paring several options from other providers.

I thoroughly recommend Mathew and the Novated Finance Australia Team to anyone looking for great, fair and professional service.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Service Robyn

Dealing with Robyn as my contact for the best options available, answering any questions when unsure, providing options that fitted within my wants and needs for a new vehicle and trusting the process in a timely manner.

12 December 2025
Rated 5 out of 5 stars

Jake

Jake, the consultant from Novated Finance Australia was exceptional with his service and delivery from the initial query through to completion of the establishment of the lease & collection of the vehicle.

14 November 2025
Rated 5 out of 5 stars

I had a great experience with Novated…

I had a great experience with Novated finance.
They were very helpful and once I was approved the new car arrived shortly after.
I highly recommend them for others .

Happy customer

9 October 2025
Unprompted review
Novatedfinanceaustralia logo

Reply from Novatedfinanceaustralia

Thanks Chris - we greatly appreciate the feedback and hope you are enjoying your new vehicle!

Rated 5 out of 5 stars

Very professional

Very professional! I had an excellent customer experience with Henry, who was always available to answer any questions I had. I’m confident the team will continue to provide great support throughout the leasing period. I highly recommend the Novated Finance team and look forward to being their customer.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Novated…

I had a great experience with Novated Finance Australia. Very smooth process, from getting quotes, to onboarding. Matthew was always attentive and responsive throughout the whole process. Highly recommend having Novated Finance Australia, as your novated lease provider.

7 August 2025
Unprompted review

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