NESCAFÉ Reviews 335

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the product, citing issues with its quality, taste, and consistency. Customers frequently mention that the coffee now tastes watery, bland, or has an unpleasant aftertaste, with some describing it as "undrinkable" or like "dishwater." There's a strong sentiment that the product's quality has declined significantly, with some even experiencing stomach problems or a "minty chemical taste." Reviewers are also unhappy with the pricing and value for money, noting that the quantity of sachets in boxes has been reduced from 8 or 10 to 7, and jar sizes have decreased, all while prices remain the same or have increased. This "shrinkflation" is seen as poor value and has led to concerns that the company prioritizes profit over customer satisfaction. Conversely, a small portion of people felt that the coffee itself is very good.

What people talk about most

Product

People report ambiguous experiences with product. Many consumers express disappointment with recent changes... See more

Quality

Customers had negative experiences with quality. Many reviewers expressed disappointment, stating that the... See more

Price

Reviewers highlight negative aspects of price, consistently expressing dissatisfaction with what they... See more

Value for money

Reviewers express disappointment with the value for money. Many consumers report that coffee sachets have... See more

Reviews shaping this summary

Rated 1 out of 5 stars

After weeks of unavailability of Cappuccino sachets at ALL supermarkets, was finally back on shelves at Tesco today. And lo & behold, the boxes now repackaged to contain 7 sachets instead of 8 at th... See more

Rated 1 out of 5 stars

I agree with previous complainant David Furrber ...Nescafe removed their boxed special coffees which held 8 sachets & replaced them with boxes holding 7 sachets, same price tho & no explanation !!! If... See more

Rated 1 out of 5 stars

I hope Nescafé get to experience the negativity towards their current daylight robbery. Everyone has picked up on the 8 to 7 disappearing act. But did you also know they've shaved off nearly 1... See more

Rated 1 out of 5 stars

I've been drinking nescafe original for afew yrs now and its good. However the shop was out so I usualy get the classic refill when that happens and noticed it said NOW EVEN SMOOTHER! So I was hoping... See more


Company details

  1. Coffee Store
  2. Coffee Roasters
  3. Coffee Shop
  4. Coffee Wholesaler

Information provided by various external sources

Brazilian coffee meets Swiss science. That’s how NESCAFÉ was born. It all started in 1930, when the Brazilian government asked the NESTLÉ company to create "coffee cubes". The Brazilians' goal was to use their large coffee surplus. Eight years of re...


Contact info

1.4

Bad

TrustScore 1.5 out of 5

335 reviews

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Rated 1 out of 5 stars

Bitter, muddy, disgusting

It was never particularly nice but I was handed a cup recently in work and it was truly vile. No wonder the people who drink it load it up with thirteen sugars

15 April 2025
Unprompted review
Rated 1 out of 5 stars

The Nescafé coffee from Dublin is awful

The Nescafé coffee I can buy is imported from Dublin and is terrible.
Where is the Nescafé Original imported from South Africa - did they think we wouldn’t notice the difference !!!!

13 March 2025
Unprompted review
Rated 1 out of 5 stars

Why on earth has Nescafe put sugar…

Why on earth has Nescafe put sugar content up in Latte! I cannot drink this new one, it has 7 grams of sugar! Think the gold had 5.5 grams. I thought we were advised to cut sugar intake not increase it! It's horrible! Come on Nescafe, listen to all of us who are unhappy!

2 March 2025
Unprompted review
Rated 1 out of 5 stars

New recipe is anything but an improvement!

I've been drinking this cafe gold vanilla latte packets for years and enjoyed them. I know they recently changed the packaging but figured it couldn't be that different right... Wrong. My work friends and I did a taste test while blindfolded as I still had some of the old packets. Even well past their best before date they were hands down the winner over the "new and improved recipe". Very disappointed and hope I can return the unopened boxes I bought on sale

5 February 2025
Unprompted review
Rated 1 out of 5 stars

We have been buying Alta Rica for…

We have been buying Alta Rica for several years now and it's always been a really enjoyable tasting coffee but I have to say the last couple of jars we've had is like the cheapest instant coffee you could buy.

4 February 2025
Unprompted review
Rated 2 out of 5 stars

Too weak and too sweet

We tried these as an alternative to Kenco instant latte and were very disappointed.
The coffee was very weak and extremely sweet.
We shall mix the sachets that are left with more coffee but will not buy them again

24 January 2025
Unprompted review
Rated 1 out of 5 stars

Contamination of product

We have are latte coffee sachets 6 boxes with 8 sachets in a box from amazon all the time so to are surprise last night the order was smelling of soap powder through out the box right down to the powder we contacted amazon got a refund and to to destroy the items never had anything like this before so my worry is is there anymore of these boxes out there.

11 January 2025
Unprompted review
Rated 1 out of 5 stars

Really Strange

Really Strange , ive drank nescafe for years but because of ridiculous rising prices in uk 8.00 for 300g i saw kenco on sale 4.50 for 200g so bit the bullet and tried it. When finished the Kenco (smooth taste and definately drinkable) i went back to nescafe and omg dont know if nescafe has changed its beans but its bloody horrible and now doesnt even taste like coffee to me, i actually thought id bought a dodgy jar but next jar exactly the same:( Conclusion: something really strange going on with nescafe

13 December 2024
Unprompted review
Rated 1 out of 5 stars

YOU HAVE RUINED ALTA RICA!!

YOU HAVE RUINED ALTA RICA!!
I have always enjoyed Alta Rica instant coffee. I buy about 10 jars at a time.
It has lost its intensity in flavour and smell and leaves a horrible bitter taste in the mouth.
I have now noticed a Green flash on the label stating “Reducing CO2”.
So in other words you have gone green and ruined the product.
I will NEVER buy Nescafe again!
Go Woke Go Broke!!

27 November 2024
Unprompted review
Rated 1 out of 5 stars

Terrible quality

May as well buy the supermarkets own brand now and save money, because there's no difference since you made the quality cheap and overpriced so you still profit. The gold blend tastes nasty aswell.
Will never buy again shame on you nescafe.

26 November 2024
Unprompted review
Rated 1 out of 5 stars

The new Nescafe test like a petroliun…

The new Nescafe taste like a petroliun ,total rubish

readyfeeling sick from first sip of this substance.

I ll try to get my money back from Lidl store.

I fell disrespected for lake off quality of this product
Im so in shock for ao many bad reviews

And here is my review.
Lets try another brand bcoz Nescafe is gone trash .

20 October 2024
Unprompted review
Rated 1 out of 5 stars

Agree with everyone

Agree with everyone. I unfortunately bought 6 boxes on Amazon and the seller said was a non refundable item. So I have 5 7/8 boxes which I will have to throw away. My friend suggested putting them in village raffle, but it’s so disgusting I wouldn’t dare to🤮

5 September 2024
Unprompted review
Rated 1 out of 5 stars

Nescafe Gold Blend - Bland, almost tasteless flavour

I bought a jar of Nescafe Gold Blend from my local store as I had run out of my usual coffee. I like to smell the coffee before putting a teaspoon into my cup. There was no smell at all! When you drink the coffee it has a bland, almost tasteless flavour. I won't make the mistake of buying Nescafe again.

3 October 2024
Unprompted review
Rated 1 out of 5 stars

Nasty not Gold.. blend

Gold blend. What ever has changed, please change back! Will not be buying again. Nasty bitter taste left in my mouth. Thought it was the milk so got new milk made another cup and undrinkable.

1 October 2024
Unprompted review

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