Neo-Derm Reviews 

40
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and friendly demeanor, making them feel comfortable and at ease throughout their visits. Many highlight the exceptional service, noting that treatments are clearly explained and performed with great care and attention to detail. People appreciate the welcoming atmosphere and the consistent quality of service, often returning for multiple treatments and recommending the company to others. Reviewers also noted the staff's ability to provide honest advice and ensure client satisfaction, even for those with anxieties about procedures.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Service

Consumers find service to be positive, consistently describing it as professional, reliable, and excellent.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am currently undertaking a triple mosaic skin peel with Dr Hussain. My final evaluation is 6th July. I am extremely pleased with the results so far and my skin continues to improve. Dr Hussain is... See more

Company replied

Rated 5 out of 5 stars

I had a couple of treatments done in this clinic and the experience was amazing. Danielle is so welcoming as the first point of contact and makes the whole process of organising your appointments seam... See more

Company replied

Rated 5 out of 5 stars

I have been coming to Neo Derm at Winchmore Hill for some time and I cannot recommend it more highly. I have had superb treatment from the multiple award- winner Dr Javed Hussain who, in addition to... See more

Company replied

Rated 5 out of 5 stars

This was the third stage of my mosaic skin peel. Once again an extremely professional experience by a well qualified doctor. Dr Hussain will do a follow up review in two weeks. My face has greatly i... See more

Company replied


Company details

  1. Wellness Center

Written by the company

Neo-Derm Clinics, established in 2014 by Dr. Javed Hussain, is a leading provider of non-surgical aesthetic treatments with locations in Manchester and London. Dr. Hussain, an aesthetic doctor with over 18 years of experience, is committed to delivering natural-looking results and ensuring patient satisfaction. The clinics offer a comprehensive range of treatments, including Botox, dermal fillers, laser therapies, chemical peels, and skin tag removal, all designed to enhance clients' confidence and well-being. Neo-Derm pride themselves on their ethical approach, providing transparent information and setting realistic expectations to ensure clients receive appropriate and effective treatments. Operating from state-of-the-art facilities in Prestwich, Manchester, Winchmore Hill and Finchley in London, Neo-Derm Clinics are equipped with the latest technology and staffed by highly trained professionals. The team is dedicated to offering ethical, friendly, and personalised services, ensuring each client feels comfortable and well-cared for throughout their aesthetic journey.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.7

All reviews

(40)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great treatment

Friendly, helpful and professional staff. I felt comfortable discussing my options with Dr Hussain. I am very happy with the IPL and will certainly recommend and use again.

1 June 2026
Unprompted review
Neo-Derm logo

Reply from Neo-Derm

Thank you so much for your kind feedback! We're really pleased to hear you felt comfortable and well looked after, and that you're happy with your IPL results with Dr Hussain. We truly appreciate your recommendation and look forward to seeing you again soon!

Rated 5 out of 5 stars

Look forward to coming here the staff…

Look forward to coming here the staff are so welcoming and can gave a laugh even staff that do other treatments make the effort with you would highly recommend

23 June 2026
Unprompted review
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Reply from Neo-Derm

Thank you so much for your kind words! We're really pleased to hear you enjoy the welcoming atmosphere and friendly team spirit across all our staff. It means a lot that you’d highly recommend us, and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Really recommend Nermin at Neoderm for…

Really recommend Nermin at Neoderm for eyebrow threading. Over the years I’ve been to so many different places and she is by far the best. Been going to see Nermin for over 3 years and won’t let anyone else touch my eyebrows now.

28 June 2026
Unprompted review
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Reply from Neo-Derm

Thank you so much for your wonderful review! We're delighted to hear how highly you think of Nermin and that you've trusted her with your eyebrows for so many years. She’ll be so pleased to know she’s made such a difference for you. We really appreciate your recommendation and look forward to seeing you again soon!

Rated 5 out of 5 stars

I have had great experience with Paula

I have had great experience with Paula, she is very friendly and helpful person, she has always adviced about hair n style that would look great.
Thanks, Rashmi

12 March 2026
Unprompted review
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Reply from Neo-Derm

Thank you so much for your lovely review, Rashmi! We're so pleased to hear you've had such a great experience with Paula. She'll be delighted to know her friendly approach and expert advice have made such a positive impression. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

I love this place

I love this place. Everyone are always so welcoming and the atmosphere in general is always really nice and relaxed. I have my hair done by Paula and she always does a fantastic job. The salon itself is always clean and really nicely decorated.

18 June 2026
Unprompted review
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Reply from Neo-Derm

Thanks so much for your lovely review! We're delighted to hear you enjoy the welcoming atmosphere and that Paula always does such a fantastic job with your hair. We really appreciate your kind words about the salon, and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Respectful , welcoming and friendly place

Amazing environment with friendly staff , always felt comfortable coming in to this shop very welcoming and very respectful fabulous service every time highly recommended

14 May 2026
Unprompted review
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Reply from Neo-Derm

Thank you for your kind words! We're so pleased to hear you always feel welcome and comfortable with our team. Your recommendation means a lot to us, and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Visited neoderm Manchester site for a…

Visited neoderm Manchester site for a review and consultation with dr Javed about some concerns I had relating to drooping and hollowness around cheeks and jaw line - I was on arrival immediately greeted with professional reception staff and when going through my concerns dr Javed made me feel such ease that I decided to proceed with treatment being recommended on the same day - Botox to upper forehead and RRS fillers to give a light buoyancy and fill to the jaw line area.

Now I have a super fear of needles coming anywhere near my face let alone a low pain threshold but I plucked the courage and I have to admit Dr Javed was extremely gentle I felt absolutely nothing aside then a slight pinch here and there!

Result ? Extremely happy and would definitely recommend! After care service is always an open door at neoderm too!

11 May 2026
Unprompted review
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Reply from Neo-Derm

Thanks so much for taking the time to share your experience! We're delighted to hear that you felt welcomed by our reception team and that Dr. Javed made you feel comfortable and confident throughout your consultation. It's especially rewarding to know that, despite your fear of needles, the treatment was as gentle and comfortable as possible.

We're thrilled that you're so happy with your results.

Thank you again for your recommendation. It was a pleasure looking after you, and we look forward to welcoming you back to Neoderm in the future!

Rated 5 out of 5 stars

RRS HA Long Lasting

I had a couple of treatments done in this clinic and the experience was amazing. Danielle is so welcoming as the first point of contact and makes the whole process of organising your appointments seamless. The doctor is super professional, careful and guided by what's best for his clients. My procedure involved a lot of needles around my eye aera and I am terrified of needles but the doctor made me feel at ease and the experience was pain free! I was very happy with my treatments!

19 July 2025
Unprompted review
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Reply from Neo-Derm

Thank you so much for taking the time to share such a thoughtful review. We're delighted to hear that you had such a positive experience from start to finish. Danielle will be thrilled to know that her warm welcome and help with organising your appointments made the process so easy.

We're also so pleased that Dr Hussain was able to put you at ease, especially knowing how nervous you were about needles. It's wonderful to hear that your procedure was pain free and that you're so happy with your results.

Thank you again for your kind words and for placing your trust in us. We look forward to welcoming you back to the clinic in the future.

Rated 5 out of 5 stars

I had Botox in one area of my forehead

I had Botox in one area of my forehead, it was absolutely fantastic and would highly recommend to anyone.

25 June 2025
Unprompted review
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Reply from Neo-Derm

Thank you for your lovely review! We're delighted to hear that you were so pleased with your results you achieved.
Your recommendation means a great deal to us. We really appreciate your support and look forward to welcoming you back to the clinic in the future.

Rated 5 out of 5 stars

I am currently undertaking a triple…

I am currently undertaking a triple mosaic skin peel with Dr Hussain. My final evaluation is 6th July. I am extremely pleased with the results so far and my skin continues to improve. Dr Hussain is a top rated aesthetic physician who has won many awards for his research. Totally trustworthy.

28 May 2026
Unprompted review
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Reply from Neo-Derm

Thank you so much for your wonderful review.
We're delighted to hear that you're so pleased with your results and that you're continuing to see improvements in your skin.
Dr Hussain and the team truly appreciate your kind words and trust, and we look forward to seeing you at your final review and continuing to support you with your skincare goals.

Rated 5 out of 5 stars

Love this place

Love this place, clean, friendly staff, great treatment, would recommend

24 June 2026
Unprompted review
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Reply from Neo-Derm

Thank you for your lovely feedback. It means a lot to hear you would recommend us, and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Fabulous place - highly recommend

I have to say that all of the staff at the clinic are really nice - very knowledgeable and always happy to discuss options and what is best for me - would highly recommended

1 June 2026
Unprompted review
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Reply from Neo-Derm

Thank you for your wonderful feedback. We’re so pleased to hear that you’ve had a positive experience with our team and felt supported when discussing your options. Your comments mean a lot. We really appreciate your recommendation and look forward to seeing you again soon.

Rated 5 out of 5 stars

Really professional place and Dr Jav is…

Really professional place and Dr Jav is really nice and calm. I have loved the treatments I’ve had there and would defo go back for more

12 June 2026
Unprompted review
Neo-Derm logo

Reply from Neo-Derm

Thank you for your kind words and lovely feedback. We’re really pleased to hear you felt well looked after and that you were happy with your treatments. Dr Jav and the team truly appreciate your comments. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

A five star Service

I have been using Neo Derm for last 7 years . Nemin and her team , consistently provided a professional and reliable service .
Thanks Nemin & Neo Derm X

20 June 2026
Unprompted review
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Reply from Neo-Derm

Thank you so much for your continued loyalty over the past 7 years.
We’re really pleased to hear you consistently receive a professional and reliable service from Nermin and the team. Your kind words and support means a lot to us.

Rated 5 out of 5 stars

I’ve been going to nermin for years for…

I’ve been going to nermin for years for my eyebrows and haven’t had the courage to go to anyone else at all. She’s the best and the most sweetest women!! I’d highly recommend she will assure your eyebrows are exactly how you like them shaped. Overall, neo derm is amazing!!

15 May 2026
Unprompted review
Neo-Derm logo

Reply from Neo-Derm

Thank you so much for your lovely feedback.
We’re really pleased to hear you’ve trusted Nermin with your eyebrows for so many years and always feel happy with the results.
Your kind words mean a lot, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

You will have no doubts or concerns when go to this beauty clinic !!

The service and range of beauty and hair treatments available are fantastic

The staff are extremely experienced and knowledgeable in their field and are very trusted and reliable and professional

Would recommend over and over again

20 June 2026
Unprompted review
Neo-Derm logo

Reply from Neo-Derm

Thank you so much for your kind feedback.
We’re really pleased to hear you’re happy with our services and the team’s experience and professionalism. We truly appreciate your continued recommendation

Rated 5 out of 5 stars

Friendly and professional

Recently visited Neo Derm for a restyle by Ayan. He’s just the best hairdresser by far. Always listens to what you want and provides good honest advice if he thinks your chosen style may not work. Great cut and blow dry as always. Can’t remember how long I’ve been visiting the team, but always come away very pleased with my results.

I have also used Nermin and Dr Javed for beauty and aesthetic treatments. Very professional service as always, attentive and experts in their field.
How lucky am I to have this team on my doorstep!!Thankyou all 🥰

18 June 2026
Unprompted review
Neo-Derm logo

Reply from Neo-Derm

Thank you so much for your wonderful feedback.
We’re delighted to hear you always enjoy your visits and feel so well looked after by Ayan, Nermin, and Dr Javed. It means a lot to know you trust the whole team for your hair, beauty, and aesthetic treatments. We truly appreciate your loyalty and kind words

Rated 5 out of 5 stars

I have been coming to Nermin and her…

I have been coming to Nermin and her team for all my beauty treatments for many years. They are so friendly and professional - wouldn’t go anywhere else! Highly recommend!

13 June 2026
Unprompted review
Neo-Derm logo

Reply from Neo-Derm

Thank you so much for your continued trust and loyalty over the years. We’re really pleased to hear you always have a friendly and professional experience with Nermin and the team. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Professional and amazing service

I see Nermin every month regularly at Neo Derm. She is very professional and amazing at her job. Her clinic is always kept top hygienic condition. It’s a pleasure to get my treatments there in friendly atmosphere.

14 June 2026
Unprompted review
Neo-Derm logo

Reply from Neo-Derm

Thank you for your kind feedback. We’re so pleased to hear you enjoy your regular visits with Nermin and appreciate her professionalism and the clinic environment. We really value your continued support.

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