Skylite SRL Reviews 128

Customer service is top notch. Any questions, comments or concerns are always addressed and answered in a very timely manner. Something that I really like is the vast amount of choices and options of dolls. They carry a large number of doll brands. They also promote the latest and greatest when it comes to doll innovations and technology. You can not go wrong with this vendor.

I ordered three dolls there within the past 2-3 years. It was a smooth experience every time. All my questions were clarified and answered before I ordered. My dolls came in good condition within 20-25 days (Switzerland). In one case a doll head had a minor issue. The contact with the support was uncomplicated, and I received replacement head. Best buying experience I had all the last years. Would order another doll at any time.

great customer service, doll came very fast. i had alot of requests and questions, and they were very patient with me. great product, will use again.

I’m very satisfied with my first order from myrobotdoll.com, the Aotume doll met all my expectations and the craftsmanship is truly impressive. You can tell the process is well mastered and every detail was handled with care. Communication throughout production was excellent — clear, friendly, and professional. Highly recommend! Thank you for such a great experience!

I made a purchase with them and the service was great. They gave consistent updates and answered all the questions I had about my doll. Additionally the outfit I ordered was faithful to the images I provided and once again I recieved consistent updates on it.

I have purchased several dolls from different manufacturers at MRD over the past three years. The purchasing process itself and the immediate support afterwards are very good. Purchasing adjustments can still be made if you've made a small mistake or you follow the suggestions from MRD = Alice. Alice is a heroine anyway; she's an example of how good support can be. The manufacturers promise 100%, but deliver 60% at most. You realize the reality when you unpack the doll and in the days that follow. Buying a doll is a matter of trust. You can't trust the manufacturers, but you can trust Alice :-) ! The prices are comparable to other portals.

This is exactly what this industry needed.
You get what you buy, as shown and the sales representative is always available.
Genuine high quality.
I wouldn't buy from anyone else.

MyRobotDoll is one of the most trustworthy doll vendors in this market. They are TDF approved (dollforum.com), they do give true advice, they arrange shipping themselves. I'm really happy how they handled my purchases. And moreover, they have a great team.

MRD and staff are a golden standard in the doll world when it comes to customer service and satisfaction. Ive’ personally ordered multiple dolls through them and not once was I disappointed in any way. That might come down to the research I do on my doll purchases, but MRD makes sure it doesn’t all go to waste. Top marks for a top vendor.

First time purchase of Zelex doll from Myrobotdoll. Chose this vendor as highly recommended on dollforum.com.
Alice answered all email questions in a timely manner and kept me updated on delivery schedule. Very happy with service and goods received in perfect condition. Will certainly buy from Myrobotdoll in future!

I’ve purchased two dolls from MyRobotDoll, and both experiences were excellent. They’re a trustworthy and reliable reseller, very transparent about their process, and provide clear guidance, great communication, and detailed advice.

The website is well designed and easy to use, offering a large selection of models and interchangeable heads. I really appreciated how they shared recommendations and important details to help me choose.

Overall, a dependable and customer-focused store that makes ordering customized dolls simple and worry-free.

I was honestly nervous ordering at first, but Alice made the whole process easy and transparent. Communication was always quick and clear, so I never felt left in the dark about my order.

I ordered a custom Aotume male doll last year and I'm super happy with him! The material quality is excellent. I was particularly concerned about the joints and skin quality since I love taking photos, and everything turned out exactly as I requested! He looks just like how I pictured him before he arrived.

As this was my first doll ever, I had a lot of questions about care and maintenance. The team has been really patient and helpful throughout the process. Now he's well taken care of and we'll actually be celebrating his first anniversary soon!

Big thanks to the entire MRD team and Aotume for the great service and quality!

When you’re looking for top service and trust, this is the place you want, absolutely professional, excellent service!!!

MRD carries the unique Happy Doll brand of fabric doll bodies with compatibility with most notable brand silicone heads. Most vendors do not provide this and I have searched through many online.

What's of major benefit with these types of dolls is that they are very lightweight and of high quality material build, contour design and limb joint movements.

I'm still very pleased after two years since I made my first purchase. Alice provides great service and support in assuring customer satisfaction.

I've worked with MRD for a few years on three different purchases. Support and logistics have been great, and the dolls have been as represented. I will continue to look to MRD for future purchases.

I have been buying dolls from MyRobotDoll for over 4 years now. I got my first doll during the C lockdowns because dating became a nightmare and am glad I did, I order a new one each year with my taxes I have had all shapes and sizes and my favorite is WMDoll and the new STPE skin its super soft but quite heavy, my doll is about 115 lbs with head. The head is from IronTech Dolls the make beautiful faces!

I am a returning customer to this vendor and every time it has been a superb experience. Their support is always helping answering question, and helping when there is minor or major issues! Definitely would come back and recommend MRD.

I purchased a doll from My Robot Doll and it was delivered perfectly. Everything was intact and packaged very well. The doll I ordered was the exact doll I received. The salespeople who helped me did an outstanding job. They are very professional and know their stuff and they also answered all of my questions before I placed my order. Thank you very much My Robot Doll. I will order again very soon.

The service was excellent. They responded very quickly.
They made sure my order arrived safely. Always checking in to make sure i was happy with my purchase.

myrobotdoll.com delivers original products from the best manufacturers. Their team works very correctly and efficiently. I recommend 100%