I bought a ticket to a concert with Goran Bregovic in Poolen in Copenhagen November 6th 2026 but the concert has been cancelled by Poolen. mticket are still selling tickets and they wont give back my... See more
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I used the service to buy tickets for my mum, aunt and uncle. All three around 70, they had difficulty with the app, so I printed tickets for them. If you are under 70, the app is user friendly, and... See more
Company replied
mticket is a reliable and user-friendly ticketing platform. The purchase process is fast and straightforward, the interface is clear, and payment works smoothly without issues. Tickets are delivered i... See more
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Armin Van Buuren was wow! Thank you mticket for this experience. I was twice: in Vilnius and Istanbul, amazing.
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3.6
Average
28 reviews
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Concert cancelled no money back
I bought a ticket to a concert with Goran Bregovic in Poolen in Copenhagen November 6th 2026 but the concert has been cancelled by Poolen. mticket are still selling tickets and they wont give back my money.
As seen on the official website of poolen the concert has been cancelled long time ago. I have send the link to mticket but they dont react.
11 September 2026
Unprompted review
Reply from Mticket
Dear Customer,
Thank you for reaching out and bringing this to our attention. We would like to reassure you that the Goran Bregović concert at Poolen in Copenhagen on November 6th, 2026, is NOT cancelled. The event is officially scheduled to take place as planned, which is why tickets remain on sale on our platform.
Sometimes venue calendars or external websites display incorrect updates, which can cause misunderstandings. Please rest assured that your ticket is fully valid for the upcoming show.
We closely monitor all event statuses. In the unlikely event that the organizer decides to cancel or postpone the concert, an official notification will be immediately sent to the email address you provided when purchasing your e-tickets, along with detailed instructions regarding the refund process.
If you have any further questions or need assistance with your booking, please contact our support team directly with your order number. We are always here to help!
Best regards,
Mticket
We got 4 tickets for a cello concert in…
We got 4 tickets for a cello concert in London 7th of may. They cancelled the event and still haven’t refunded our money despite sending 25 emails.
Don’t buy anything here
7 May 2026
Unprompted review
Reply from Mticket
Thank you for your feedback. We sincerely apologise for the inconvenience caused by the cancellation of the Cello London concert on 7th May and for any frustration during the refund process.
We can confirm that all refund obligations for this event have been fully fulfilled on our end. Refunds were processed by our payment provider automatically to the original payment method used at the time of purchase. We kindly ask you to check your bank or card statements over the past few months on the account used for the transaction.
We acknowledge that due to force majeure circumstances on the payment provider's side, the refunds took longer than our usual processing times — and we understand how concerning that must have been. However, all transactions have now been fully refunded.
Should you have any remaining questions or concerns, please don't hesitate to reach out to us directly at info@mticket.eu — we're happy to assist.
Reply from Mticket
Thank You!
Reply from Mticket
Thank You!
Reply from Mticket
Thank You!
Great service
Great service, the process is smooth and easy to understand. Mticket is a reliable platform that I will always recommend
15 May 2026
Unprompted review
Reply from Mticket
Thank You!
Reply from Mticket
mticket.eu is a safe and convenient way to buy e-tickets for concerts, festivals, sporting events and theatre. We are one of the official ticketing operators with automated ticket sales. However, the ticketing operator is not an event organizer. If you have any questions, please email us at info@mticket.eu
THEY SELL FAKE TICKETS FOR 190 EUROS…
THEY SELL FAKE TICKETS FOR 190 EUROS AND DONT REPLY TI EMAILS ABOUT REFUND.
9 May 2026
Unprompted review
Reply from Mticket
mticket.eu is a safe and convenient way to buy e-tickets for concerts, festivals, sporting events and theatre. We are one of the official ticketing operators with automated ticket sales. However, the ticketing operator is not an event organizer. If you have any questions, please email us at info@mticket.eu
mticket is a reliable and user-friendly…
mticket is a reliable and user-friendly ticketing platform. The purchase process is fast and straightforward, the interface is clear, and payment works smoothly without issues. Tickets are delivered instantly, and all event details are easy to access. Overall, a very positive experience — a service we at mticket can confidently recommend.
22 January 2026
Unprompted review
Reply from Mticket
Thank You!
Armin Van Buuren !
Armin Van Buuren was wow! Thank you mticket for this experience. I was twice: in Vilnius and Istanbul, amazing.
15 August 2025
Unprompted review
Reply from Mticket
Thank You!
Use App, enjoy the concert
I used the service to buy tickets for my mum, aunt and uncle. All three around 70, they had difficulty with the app, so I printed tickets for them.
If you are under 70, the app is user friendly, and does not distract you from the concert at all. At least, I enjoyed mine, the next one will be Pivovatov in Hannover. See you there
6 June 2025
Unprompted review
Reply from Mticket
Thank you for your feedback.
Very comfortable site
Very comfortable site. I can find here a lot of popular concerts! But ticket only here!
25 October 2025
Unprompted review
Reply from Mticket
Thank You!
Everything's fine
Everything's fine. I bought tickets and went to the event. The tickets are valid, and there were no problems.
18 October 2025
Reply from Mticket
Thank You!
My friends and I bought tickets for…
My friends and I bought tickets for Armin Van Buuren, it was an epic experience! Thank you mticket for fast and easy purchase <3
20 September 2025
Unprompted review
Reply from Mticket
Thank You!
Total scam
Total scam. Bought tickets for the show at 20:00, when arrived at the venue, was informed that the concert was at 17:00. No information about change of time and ticket clearly says 20:00. When contacted them, they refused to refund the money. Total scam.
5 April 2025
Unprompted review
Reply from Mticket
mticket.eu is an official ticketing operator, a website with automated sales of electronic tickets for various events. The ticketing operator is not the organizer. If the organizer announces a change to an event, this information is sent to the email address provided by the customer when purchasing the ticket.
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