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Rated 5 out of 5 stars

Everything delivered and useable as requested. We underestimated the effort to fully erect and dismantle which meant we couldn’t use it to get to all the upper level gutters around the house. But it w... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience recently when we had a job that required a small mobile scaffold. The product range was presented to suit our needs. The amount of documentation supplied for assembly in... See more

Company replied

Rated 2 out of 5 stars

WA review. Experienced, Competent and Confident is the Scaff crew who work at Henderson WA led by Nathan Hammil the site Supervisor an absolute asset to this company who delivers the highest q... See more

Rated 3 out of 5 stars

I am still chasing an invoice nearly 2 weeks after payment was processed on our M/Card & works were completed??? this is their response Final invoice gets sent out after completion of works. It... See more

Company replied

Company details

  1. Construction Machine Dealer
  2. Furniture Store
  3. Handyman
  4. Home Help Service Agency
  5. Tool Store

Information provided by various external sources

Aluminium Scaffold Specialist. We have specified and created our own aluminium scaffold range which we use for our hire operations daily, and we can sell to you direct. Walk-Through Scaffold Mobile Scaffold Folding Scaffold Medium Duty SupaScaf Light Duty EasyScaf - (really easy to handle) Our own LockScaf - (includes security point to prevent removal of components on erected towers) We Sell, Hire and in some states provide labour as well.


Contact info

3.1

Average

TrustScore 3 out of 5

383 reviews

5-star
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3-star
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1-star

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Rated 5 out of 5 stars

Easy process from drop off to pick up.

Easy process from drop off to pick up.
Original booking process took me a minute, but after that was easy to work with you guys

23 March 2021
Mrscaffold logo

Reply from Mrscaffold

Hi,

Thank you for the positive feedback.

Kind Regards,

Rated 5 out of 5 stars

I turned up on a Monday at 7am without…

I turned up on a Monday at 7am without notice. Simon had me sorted with everything I needed in no time. Even the cafe on the corner he recommended was a winner.
First rate service!!

14 March 2021
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Reply from Mrscaffold

Hi Geoff,

Thanks for the positive feedback, we've passed on your message to Simon our QLD Depot Manager.

Kind Regards,

Rated 5 out of 5 stars

Good service. Good product

Good service. Good product, easy to use. Have used these guys a few times and while they maintain reasonable pricing I wouldn’t go anywhere else. I recommend mrscaffold to anyone looking for temporary scaffold hire.

10 March 2021
Mrscaffold logo

Reply from Mrscaffold

Hi,

We appreciate you taking the time to give us your feedback and we appreciate your recommendation.

Kind regards,

Rated 5 out of 5 stars

Perfect

Perfect, on time

3 March 2021
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Reply from Mrscaffold

Hi Jason,

Thanks for the positive feedback.

Kind Regards,

Rated 5 out of 5 stars

Great service

Great service - very informed and responsive. After placing the order, the follow up was swift and the scaffold was delivered 2 days later. Excellent.

23 February 2021
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Reply from Mrscaffold

Hi Keith,

Thanks for the positive feedback, we look forward to working with you again soon.

Kind Regards,

Rated 1 out of 5 stars

Be Careful

Ensure you read the fine print as they will sting you with extra chargers later!

18 February 2021
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Reply from Mrscaffold

Hi Michelle,

We are sorry to read of your negative experience with Mr Scaffold. In this particular case, we were assured access to complete the works the day prior to starting however on the day of the dismantle we did not have access. The charges were communicated clearly at that time with an understanding in place. Last minute cancellation at no fault of our own, we cant be expected to wear the costs involved. We feel we were transparent throughout the whole process. We are sorry that you've seen it differently.

Kind Regards,

Rated 4 out of 5 stars

The guy that helped me was fantastic…

The guy that helped me was fantastic and the items were excellent, but the lengthy process for payment of the items was very frustrating (for both of us). Surely you must be able to come up with a better system.

16 February 2021
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Reply from Mrscaffold

Hi Tim,

Thanks for your feedback. We always encourage to call ahead and organize payment before heading in to collect, this will speed up the process and save you waiting around.

Kind Regards,

Rated 5 out of 5 stars

Seamless process

Seamless process from great phone advice through to efficient delivery and pickup

14 February 2021
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Reply from Mrscaffold

Hi James,

Thank you for the positive feedback.

Kind Regards,

Rated 5 out of 5 stars

Delivery turned up on time

Delivery turned up on time, happy and helpful driver, customer service team easy to deal with, all good.

10 February 2021
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Reply from Mrscaffold

Hi Mason,

Thank you for the positive feedback.

Kind Regards,

Rated 5 out of 5 stars

Repeat Customer

Second time I’ve used Mr Scaffold and the customers service was very good with a quick turnaround on products both times.

4 February 2021
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Reply from Mrscaffold

Hi Scotty,

We appreciate the positive feedback.

Kind Regards,

Rated 1 out of 5 stars

Very bed

Very bed only wastes our time

2 February 2021
Mrscaffold logo

Reply from Mrscaffold

Hi Hussein,

We are sorry to hear of your negative experience with Mr Scaffold. One of our reps will be in contact to discuss the details.

Kind Regards,

Rated 5 out of 5 stars

Nothing’s a problem

Nothing’s a problem, always a pleasure to deal with 👍😁

1 February 2021
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Reply from Mrscaffold

Hi Kelvyn,

Glad we have hit the mark, we look forward to doing business with you again soon.

Kind Regards,

Rated 5 out of 5 stars

The guys at Melbourne Mr Scaffold…

The guys at Melbourne Mr Scaffold helped me get the right parts for the right price. Even if I bought the wrong parts first time, I returned to exchange them and they couldn't have been more efficient and friendly. Thank you.

1 February 2021
Mrscaffold logo

Reply from Mrscaffold

Hi Howard,

Thanks for the taking the time to leave us your feedback. We've passed on your words to the Melbourne Team.

Kind Regards,

Rated 5 out of 5 stars

Great service

Great service, prompt on time delivery & pickup

26 January 2021
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Reply from Mrscaffold

Hi Chris,

Thanks for the positive review.

Kind Regards,

Rated 5 out of 5 stars

Excellent sales service

Max ,the salesperson ,was extremely helpful and patient as we tried to work out the height and width we needed . He sent through a number of quotes for us and spent time discussing them to ensure we ended up with the best option possible.
Very impressed.

14 January 2021
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Reply from Mrscaffold

Hi Boris,

We appreciate the positive feedback. Your feedback has been passed on to the sales team.

Kind Regards,

Rated 5 out of 5 stars

Easy to deal with

Enquires are answered promptly. Booking is easy and straight forward. Delivery is on time. Communication is clear and concise. Prices are reasonable.

14 December 2020
Mrscaffold logo

Reply from Mrscaffold

Hi Thomas,

We appreciate you taking the time to leave us your feedback.

Kind Regards,

Rated 5 out of 5 stars

very efficient service

very efficient service - good communication, and delivered and collected on time,

14 December 2020
Mrscaffold logo

Reply from Mrscaffold

Hi Janelle,

Thank you for the positive feedback.

Kind Regards,

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