Joe was absolutely amazing, he explained everything so we understood and were happy every step of the way, he never pressured us into anything we were free to make our own choice. even when we had a f... See more
Company replied
Location
Switch locationWhistler Drive, Glasshoughton, WF10 5HX Castleford, West Yorkshire, GB
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See what reviewers are saying
Good selection of vehicles with helpful staff. No pressure and everything was explained up front. This was my first ‘used car’ in over 30 years and was pleasantly surprised with the no haggle and rel... See more
Company replied
Matt Shaw provided us with a great experience when purchasing the new car. Provided us with all the information and explained it in a clear and easy manner to follow. Never felt like we were being pu... See more
Company replied
Friendly, approachable staff, comfortable setup allowing customers to help themselves to refreshments while they wait. Set up allows browsing with not much disruption but help available when needed.... See more
Company replied
Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, United Kingdom
- 01977 712881
Over 1000 new cars every week
4.6
Excellent
895 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Everything was explained as we went…
Everything was explained as we went though the buying of a new car
14 October 2026
Reply from Motorpoint - Castleford
Hi Graham,
Thank you for taking the time to leave us a 5* review! I'm glad to hear that you had a positive experience with our lovely Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great car
Ab was very helpful and honest he was not pushy at all which i found very refreshing a great experience and a great car 😀 👍
7 October 2026
Reply from Motorpoint - Castleford
Hi Ann,
Thank you for taking the time to leave us your feedback! I'm delighted to hear that you had such a fantastic experience with Abs and will be sure to pass your lovely comments on to him.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent customer service
Excellent customer service
Helpful efficient representatives
5 October 2026
Reply from Motorpoint - Castleford
Good Afternoon,
Thank you both for taking the time to leave us your feedback. I'm thrilled to hear that you had a positive experience in store and will be sure to pass your lovely comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Bought a car over 7 weeks ago & still…
Bought a car over 7 weeks ago & still no V5, I have rang several times & wrote an official complaint.
Still no reply to my emails still now v5 its now over 10 weeks! What a sham i was told this is the case for several people on the phone to motorpoint. They lied and told me the DVLA had a backlog but i rang DVLA and no V5 has been applied for. I will never use this sham of a company again.
3 July 2026
Unprompted review
Reply from Motorpoint - Castleford
Hi Sharon,
Thank you for taking the time to leave us your feedback. I'm very sorry to hear that you are still waiting for your V5C to arrive and would be happy to investigate this for you.
Unfortunately i have been unable to locate your order details using the details supplied, however if you would like to contact me directly i will ensure that you are supported with a resolution as quickly as possible.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Brilliant service by Nathan at the…
Brilliant service by Nathan at the castleford branch. Got us our dream car and a warranty aswell. Great service as always
8 October 2026
Unprompted review
Reply from Motorpoint - Castleford
Hi Mark,
Thank you for taking the time to leave us your feedback! I'm delighted to hear that Nathan was able to provide brilliant service and support you throughout your purchase.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Car was ready when agreed
Car was ready when agreed, great service during the whole process. Car was a great price and was the colour and spec I was looking for.
26 September 2026
Reply from Motorpoint - Castleford
Hi Vincent,
Thank you for taking the time to leave us a 5* review! I'm glad to hear that our fantastic team were able to make your car buying experience as easy as possible.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Perfect purchase
Friendly, approachable staff, comfortable setup allowing customers to help themselves to refreshments while they wait. Set up allows browsing with not much disruption but help available when needed. Vehicles are always competitively priced and purchase is handled quickly and efficiently.
6 October 2026
Reply from Motorpoint - Castleford
Hi Susan,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you enjoyed our hassle free car buying environment and will be sure to pass your comments on to our lovely team.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Good selection of vehicles with helpful staff
Good selection of vehicles with helpful staff. No pressure and everything was explained up front.
This was my first ‘used car’ in over 30 years and was pleasantly surprised with the no haggle and relaxed experience. I will definitely return when I need a replacement.
1 October 2026
Reply from Motorpoint - Castleford
Hi Pugwash,
Thank you for taking the time to leave us a review! I'm delighted to hear that our lovely team were able to help make your car buying journey as easy as possible and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great Service
Good choice of cars to browse, no presdure from the very helpful sales team and easy to purchase.
30 September 2026
Reply from Motorpoint - Castleford
Hi Richard,
Thank you for taking the time to leave us such lovely feedback. I'm delighted to hear that our helpful team were able to support you throughout your car buying journey.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
I couldn't fault the attention when…
I couldn't fault the attention when walking in buy did feel that when I had decided to buy a car it was all kind if rushed just to get the money
27 September 2026
Reply from Motorpoint - Castleford
Hi Michael,
Thank you for taking the time to leave us your feedback. I'm very sorry to hear that you felt rushed during your car buying journey and will ensure that your comments are addressed internally.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Joe was absolutely amazing
Joe was absolutely amazing, he explained everything so we understood and were happy every step of the way, he never pressured us into anything we were free to make our own choice. even when we had a few problems, he took the time to explain all our opinions.
1 October 2026
Reply from Motorpoint - Castleford
Hi Tim,
Thank you for taking the time to leave us a 5* review. I'm delighted to hear that Joe was able to support you throughout your car buying journey and help make it as painless as possible. I'll be sure to pass your lovely comments on to him.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Its a company you can trust they did…
Its a company you can trust they did not pressure you into buying a car.
1 October 2026
Reply from Motorpoint - Castleford
Hi William,
Thank you for taking the time to leave us such lovely feedback. I'm delighted to hear that you had such a positive experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Staff were engaging and informative.
Staff were engaging and informative.
Service was swift and factual.
Only issue was some scratches were not treated/removed.
1 October 2026
Reply from Motorpoint - Castleford
Hi Wendy,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you found our team friendly and engaging and would be happy to review your concerns with our preparation team.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great Experience and Great Customer Service
Matt Shaw provided us with a great experience when purchasing the new car. Provided us with all the information and explained it in a clear and easy manner to follow. Never felt like we were being pushed into making a decision, so thank you once again!
Overall great service, and would recommend to friends and family!
24 September 2026
Reply from Motorpoint - Castleford
Hi Mr Freeman,
Thank you for taking the time to leave us such wonderful feedback. I'm thrilled to hear that Matt was able to support you throughout your car buying journey and helped to make the process as easy as possible.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Motorpoint Castleford
Motorpoint Castleford was recommended and did not disappoint. Helpful friendly all the transaction went smoothly would recommend them to friends and family.
21 September 2026
Reply from Motorpoint - Castleford
Good Afternoon,
Thank you for your lovely feedback. I'm delighted to hear that our fantastic team were able to support you throughout your car buying journey and will be sure to pass your comments on to everyone involved.
Thank you again for both your business and your recommendations. We hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great selection of vehicles
Great selection of vehicles, Matt & team was great to deal with though out. Well done 👍
22 September 2026
Reply from Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us a positive review. I'm glad to hear that Matt was able to assist you with your purchase and will be sure to pass your comments on to him.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Reply from Motorpoint - Castleford
Hi Marilyn,
Thank you for taking the time to leave us a positive review. I'm delighted to hear that our lovely team were able to help you throughout your car buying journey and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Kareem was very helpful
Kareem was very helpful, caring and knowledgeable he is an asset to your company. And a big shout out to Dan who couldn’t do enough to make sure I was happy after a few little snags. Thank you so much guys!
12 September 2026
Reply from Motorpoint - Castleford
Good Morning,
Thank you for taking the time to contact us in regards to your recent experience. I'm thrilled to hear that Kareem was able to support you throughout your car buying journey and will be sure to pass your lovely comments on to him.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
As a returning customer the service was…
As a returning customer the service was second to none, very helpful and knowledgeable, will definitely be back for my nxt car.
17 September 2026
Reply from Motorpoint - Castleford
Hi Vicky,
Thank you for taking the time to leave us such positive feedback. I'm delighted to hear that our lovely team were able to support you throughout your car buying journey and would be happy to share your comments with everyone involved.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great experience
Great experience, from choosing to buying the car was straight forward , part exchanged mine no quibbles , no trying to haggle, the price I was quoted was the price I was given for mine 😀
8 September 2026
Reply from Motorpoint - Castleford
Hi Julie,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a positive experience with our Castleford team.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
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