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See what reviewers are saying

Rated 1 out of 5 stars

Looks like they have made a runner. Purchased an item via Ebay at the beginning of February, a month before they went bust. I never received the item and could not get anywhere with either them or Eba... See more

Rated 5 out of 5 stars

I searched for local companies for gear incase of an issues with sizes having known about strange fits with alpinestars... Ordered online... Arrived within the expected delivery time. Good stuff... Mi... See more

Rated 5 out of 5 stars

Ordered a load of gear in preparation for my cbt. Almost all of it arrived within a few days of me ordering except a pair of waterproof trousers. Turns out the trousers were out of stock but motohawk... See more

Rated 5 out of 5 stars

Purchased items a few times now and had no issues at all. When one of my purchases needed returning, through no fault of Motohawk's, they couldn't do enough to make sure I had a replacement product im... See more

Company details

  1. Motorcycle Equipment and Accessories Store
  2. Motorcycle Parts Store

About Motohawk

Written by the company

Motohawk exists to help motorcyclists new and old find great kit for their ride. Whether you're after a new motorcycle helmet, jacket or parts and accessories for your motorbike, our expertise lies in offering great prices, exceptional service and those little extras that go the extra mile.

Whether you buy online or visit us in-store, you’ll find a friendly bunch who can share a wealth of knowledge from their own time clocking up the motorcycle miles.


Contact info

3.8

Great

TrustScore 4 out of 5

49 reviews

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1-star

Asks customers to review

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Rated 5 out of 5 stars

Great experience.

Ordered a load of gear in preparation for my cbt. Almost all of it arrived within a few days of me ordering except a pair of waterproof trousers. Turns out the trousers were out of stock but motohawk offered a replacement pair that were more expensive than the original but didn’t charge the excess.
Customer service was impeccable and the kit is good quality with swift delivery. Can’t fault them and will deffo buy again should I need to.

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Great product and customer service!

Ordered some RST boots for a trip to Scotland from MOTOHAWK. Boots arrived on time but there was a strap missing from one of the buckles. Matt at MOTOHAWK responded brilliantly and I had a replacement in the post and delivered the next day. Great product and customer service! Thank you

20 August 2022
Unprompted review
Rated 2 out of 5 stars

Customer service 👎👎👎poor

Customer service 👎👎👎poor
My Nolan 70-2x purchased from them lost its vent controller and they were useless at supplying me with a replacement. Said they had no part number for the part and were waiting for Nolan to help.
In the 3 weeks they took to respond with yet another tale of no help from Nolan I had sourced it myself from Nolan direct. Poor back up.

11 August 2022
Unprompted review
Rated 5 out of 5 stars

I searched for local companies for gear…

I searched for local companies for gear incase of an issues with sizes having known about strange fits with alpinestars... Ordered online... Arrived within the expected delivery time. Good stuff... Might visit the shop next time 👍

1 August 2022
Unprompted review
Rated 5 out of 5 stars

Good service

I have ordered several items from Motohawk, and have never had a problem, always good customer service, I will continue to use,

1 August 2022
Unprompted review
Rated 1 out of 5 stars

Helmet madness, Rossi has made a Donkey out of Motohawk

After ordering a new helmet and returning due to damage, 2nd helmet arrived, also damaged, promised 3rd helmet delivery on Tuesday, rang Wednesday when no helmet arrived to be informed that wasn't what was promised. From being very helpful it soon turned unpleasant as it was clear that the promise made was imaginary! As we were due to go on holiday that weekend I had to borrow a helmet. The new AGV helmet which was to be dispatched on Monday we find out would not be in the warehouse until Friday this was not good service. However, we were informed it was highly unusual for successive helmets to be damaged, the 3rd replacement would be personally checked. When asked why we weren't provided with an update, the response was that as they deal with hundreds of deliveries per day, they don't have the time, albeit Motohawk had previously stated that this was highly irregular. Refund requested.

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Good Service

I purchased a roll-bag from here as Sports Bike Shop was out of stock for the item I wanted. I saw some bad reviews on trust pilot regarding this company regarding delivery times. So I rang up in advance to confirm stock levels - they couldn't have been nicer, straight to the point and the item arrived the next day. Service as expected - no issues.

3 June 2022
Unprompted review
Rated 1 out of 5 stars

Order Not received ,they send an email…

Order Not received ,they send an email address and asking me for copy of my ID,this is something new AVOID this scammers

1 February 2022
Unprompted review
Motohawk logo

Reply from Motohawk

Hi Doug, I'm sorry you weren't satisfied with your experience but as we explained at the time, an issue was flagged with payment and we asked to make further checks before dispatching the order. You weren't happy to do this so we promptly provided a refund for you.

Rated 5 out of 5 stars

It all went smoothly

The product was delivered well packaged and on time. Used this bag on my trip abroad, perfect size as well. I would recommend this product and supplier to others.

28 October 2021
Unprompted review

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