Our experience with Modular Closets was more than we could have hoped for. First, they responded in very short order to our request for help in designing our new closet. Next we met by phone with E... See more
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Review summary
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I being dealing with Designer Beth Dwek and Customer support Clara Jacobs. Beth was an excellent designer with mind of full of ideas to support your final goal. Clara with an amazing customer supp... See more
Company replied
Was skeptical at first, but once the product arrived and installed, it was perfect. Only concern was delivery. Had to break down the pallet and help carry to my condo. Better comms needed for sure abo... See more
Company replied
Outstanding process and product. The designer listened to my requirements and provided the perfect design within hours. I was particularly impressed by how well the shelved perfectly fit into the spac... See more
Company replied
Company details
Written by the company
Design Your Own Closet- Save Hundreds With Our Affordable, Easy To Assemble, High-Quality Modular Closet Systems, And Organizers.
Contact info
1985 Rutgers University BLVD, 08701, Lakewood Township, United States
- 8449694247
- support@modularclosets.com
- modularclosets.com
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 24 hours
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I'm in love with my closet
My designer was excellent and he knew exactly what I wanted and designed a beautiful closet for me in my new home. The only issue was that in the state of Georgia, I had to find my own person to install the unit. It turned out better than I envisioned. Thank you for a pleasant experience.
8 January 2026
Reply from Modular Closets
Thank you so much for the kind words, Dawn! Our design team strives to make every space both beautiful and functional, and we’re so glad he hit the mark for you. Even though you had to coordinate the install, we’re thrilled the final result turned out even better than you envisioned. Best of luck with your beautiful new space!
Excellent company great customer service.
The design software made picking out the correct parts so easy. Communication with the company was exceptional. Our order arrived quickly but with 2 parts packages. I couldn't have been happier with customer service team. They quickly found our order, the missing parts and shipped them out ASAP. Great company do deal with. We will be ordering from here again for another project in our house.
8 January 2026
Reply from Modular Closets
Thank you for sharing your experience, Matthew! We’re thrilled that the design tools and customer service agents helped you find exactly what you needed in a stress-free manner. It’s a pleasure having you as a customer, and we’re looking forward to helping you tackle that next room! Best of luck with your new space!
Reply from Modular Closets
Thank you for leaving a review, Dwight. It’s great to hear you had a positive experience with both our product and our service! We appreciate the support and hope you enjoy your new space for many years to come!
Reply from Modular Closets
Thanks for leaving a review, Pam! We're thrilled to hear that you had such a positive experience with our designers and customer service representatives and that you are happy with the quality of your new space! Here's to many years of calm and organization ahead!
Reply from Modular Closets
Thanks for sharing your experience, Joel! We aim to keep every project moving forward quickly, and we're glad our team’s quick communication helped make that happen for you. Best of luck with your new space!
Outstanding design and customer service
Outstanding design service, outstanding customer service. Fantastic products. Overall a top value product and service.
7 January 2026
Reply from Modular Closets
Thank you for the review, Don! We're absolutely thrilled to hear that you had such a wonderful experience and that you are pleased with the finished product! Here's to many years of added joy and calm with your newly installed space!
Modular Closets was fantastic to work…
Modular Closets was fantastic to work with. The design process was easy and I received suggestions from their design expert.
When my closet materials came, I had the wrong size of one item and was missing another component. They promptly sent out the correct items.
7 January 2026
Reply from Modular Closets
Thanks for such a wonderful review, Joseph! We’re thrilled you had such a positive experience! It’s great to hear that the design process was simple and that our designer’s product expertise helped perfect your final layout. Wishing you many years of calm in your newly organized space!
5 stars all the way
I got assistance designing the closet and seeing how it will look before ordering. Shipping was quick and packed well. Assembly is simple allowing for easy install.
7 January 2026
Reply from Modular Closets
Thanks for the review, Brian! We're happy to hear that your designer and our 3D visualization tool were helpful in finalizing your design and that shipping and installation went smoothly. Best of luck with your newly organized space!
Great help planning closet and great…
Great help planning closet and great quality closet
6 January 2026
Reply from Modular Closets
Thanks for leaving us a review, John! We're glad to hear that our designers were able to help you plan a system that works for you and that you are pleased with the quality of your finished closet. Here's to many years of organization with your new space!
Reply from Modular Closets
Thank you for sharing your feedback, J Michael. We’re sorry to hear the installation didn't go as planned. Our units are engineered to be secured to at least one wall stud to ensure long-term safety and weight capacity. It looks like our team reached out with specific instructions for single-stud mounting, but if that didn't work, we’d love to see if we can find a custom solution or alternative for your specific wall type. Please reach out to our customer support manager at (732) 201-6481 so we can make this right!
Top rate service product and service
I got immediate help on the phone with my order options, the shipment went out very quickly, and both the product and I packaging were top notch!
23 December 2025
Reply from Modular Closets
Thank you for sharing your experience, Glen. We're happy to hear that our service, shipping, careful packaging, and product all surpassed your expectations! Wishing you many years of calm in your newly organized space!
Ava Gold 10/10
Ava Gold was amazing! So was so helpful and patient with us throughout the entire process. She answered all of our questions and helped to navigate us through to find our perfect closet! She was very accommodating to any needs we brought up and gave us some really good input when needed! She is great at her job!
6 March 2026
Unprompted review
Reply from Modular Closets
Thank you for sharing your experience! We're thrilled to hear that Ava's patience, knowledge, and flexibility helped you design a closet that fits your needs perfectly! Best of luck with your new, beautiful space!
Pleasant experience
From my first inquiry to delivery, Jason was extremely helpful, patient, and responded quickly. I could have not been more pleased with our sales rep and the process.
6 March 2026
Unprompted review
Reply from Modular Closets
Thanks for leaving a review, Alicia! We're glad to hear that you had such a wonderful experience with Jason and that you were so pleased with our entire process. Looking forward to working with you again!
Reply from Modular Closets
Thanks for sharing your experience, Brendan. We're thrilled to hear that the assembly process went smoothly and that you appreciate the quality of your new closet system! Best of luck with your new space!
Reply from Modular Closets
We appreciate your review, Bridget, and are glad you had such a great experience! We work hard to make luxury closets accessible and seamless for everyone and are thrilled to hear that you are loving your new space. Here's to many years of elevated calm ahead!
Great product and experience!
All came well packaged and was straightforward to build and install. It’s a quality product. Great customer service as well.
31 December 2025
Reply from Modular Closets
Thanks for leaving such a wonderful review, Christopher! We're thrilled to hear that you were pleased with our careful packaging, ease of installation, and closet quality. Wishing you many years of continued enjoyment with your new space!
Awesome Closet
We ordered our closet at the middle of November and received it mid December. Instructions were easly to follow and the end product is awesome!
22 December 2025
Reply from Modular Closets
Thanks for taking the time to leave a review, David! We’re so glad to hear that the delivery went smoothly and that our instructions helped you achieve the perfect setup. We hope you enjoy the new level of organization in your home for many years to come!
Great overall experience and product
Everything from working with the closet designer, to getting shipping questions answered, to installation, to product quality was great.
29 December 2025
Reply from Modular Closets
Thanks for the review, Diana! We’re so happy that our designer's responsiveness, seamless installation, and quality product led to a closet that works for you. Here's to many years of enjoying a space that simplifies your routine!
VERY impressive closet company!!
My husband and I were very impressed with the design process. Bella, our designer, was awesome! Bella constructed our closet online for us to view. It was very impressive! We received the first closet system and we put it together! Great process!! We loved it so much, we ordered a second closet! Highly recommended!!!
29 December 2025
Reply from Modular Closets
Thanks for the glowing review, Linda! We’re so glad Bella made the design process easy and that the assembly went smoothly. We're grateful that you chose us again, and truly appreciate the recommendation! We’re honored to be part of your home organization journey and wish you many calm years ahead!
Reply from Modular Closets
Thanks for leaving a review, Rob! We're thrilled to hear that you had a wonderful design process experience and hope your new space brings you calm and organization for many years to come!
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