MGY Estate Agents & Chartered Surveyors Reviews 

Our experience with MGY Radyr has been nothing short of exceptional, and we cannot recommend them highly enough.

A special thank you goes to Melissa White and Charlotte Faletau, whose professionalism, dedication, and genuine kindness made all the difference during what was, at times, a very challenging search for our next rental home. After several disappointing experiences, they never gave up on helping us find the right property. They listened carefully to what we needed, kept us informed every step of the way, and were always patient, thoughtful, and incredibly supportive.

What truly set Melissa and Charlotte apart was their unwavering commitment to providing outstanding customer service. We never felt like just another applicant—they genuinely cared about finding the right home for us and consistently went above and beyond to help.

Having dealt with a number of estate agents throughout our search, we can honestly say that no other agency came close to the level of service we received from Melissa and Charlotte. Their professionalism, empathy, and dedication were exceptional from start to finish.

We are absolutely delighted with our new home and will always be grateful for everything they did for us. Thank you, Melissa, Charlotte, and everyone at MGY Radyr for making what could have been a stressful experience such a positive one. We would not hesitate to recommend MGY Radyr to anyone looking for an estate agent that truly puts its customers first.

I dealt with Oliver Karamouzis for the purchase of my new home and then the sales progression team once my offer had been accepted. From the day I viewed the house (10 March) until the day I completed (14 May) the whole experience was amazing. This excellent service helped what is a very stressful time. I cannot recommend MGY highly enough.

This is the second time I've sold a property through MGY and honestly, I couldn't recommend them enough!
Steph and the team are informative, transparent and very communicative.
This was a difficult situation due to the reason for the sale and the team's approach made a real difference.

It was a pleasure to buy with the MGY team in Cardiff. Maizie Clark was helpful when we arranged a viewing, found a convenient time for a survey and gave us all the information we needed. Nicky Griffith was really helpful in progressing the sale and ensuring the exchange went smoothly. We couldn’t have done it without them!

I've just moved into my rental apartment and the experience with MGY was super smooth. From the viewings to contract paperwork, everything was always as planned. I've had a few viewings with MGY before finally finding my place and they are a helpful bunch. Sian especially from Radyr Lettings office was not only very knowledgeable and thorough but also very nice and approachable person.
I've had minor issues after moving in and their maintenance department was very quick fixing them. I'd recommend their services.

Really easy process in renting a property, if any issues arose, Dawn was back in touch the same day to resolve them.

Process was transparent, quick, and professional.

Managed to find my new home and move within just a few days. Thanks again to Dawn for making the whole process so easy and straightforward.

Thanks to Sian and Mel who were great during finding a tenant to let.

The staff are so helpful and professional
Would recommend to anyone

Exceptional service from Vicci at MGY

We have just completed the sale of our home and we are delighted to share our experience with Vicci at MGY who provided an outstanding level of service from beginning to end.

Vicci consistently went above and beyond throughout the entire process. She kept us fully informed at every stage, often contacting us during the evening and at weekends to ensure we always knew what was happening. Her communication was clear, thoughtful and reassuring, and it made a real difference during what can be a stressful time.

When progress with the solicitors began to slow, Vicci stepped in immediately. She worked tirelessly to move matters forward, speaking with all parties involved and helping to resolve issues that could easily have caused delays. Her dedication, professionalism and genuine care were evident in everything she did.

We never felt like just another client. Vicci treated our sale with real commitment and personal attention, and we are incredibly grateful for the effort she put in to help us reach completion.

We would recommend MGY Barry, and especially Vicci, without hesitation. The service we received was exceptional in every respect.

Becky at MYG Estate Agents has been fantastic to work with throughout the process. She has been incredibly communicative and making everything feel straightforward. She’s also very quick to respond and consistently helpful — I wouldn’t hesitate to recommend her.

I have just completed on my first flat purchase. The team at MGY have been great from start to finish. Nicky was very helpful ensuring good communication between parties, and very proactive in ensuring the process went smoothly.

Selling a property is always stressful - but when that property belonged to your late parents and had been their dream home for decades, it is also very emotional.
Holly Brown, based at the Radyr MGY office has been amazing. Her kindness, patience and understanding has gone a long way to make this process less difficult. Nothing is too much bother for her. She is both highly professional and very caring. We are very grateful.

MGY recently sold a flat for me in Cardiff. It was not the easiest of sales as the apartment block had minor cladding issues, and some lenders would not lend. Without the help and professionalism of Nicky Griffith in the Sales Progression team, I do not think the sale would have progressed. Nicky was proactive in trying to resolve issues as they arose. She was very efficient and a pleasure to deal with. I cannot praise her highly enough. Further, all the members of the sales team in Cardiff Bay were very approachable and friendly; though a special mention should go to Becky Thompson for finding a buyer quite quickly. Would I use MGY again - Yes. Would I recommend MGY to others - Yes.

Currently Renting a house through MGY. The whole experience has been fantastic and i cannot recommend them enough. After a recent change over of tennants the whole experience was seamless and i was impressed with Sian and Melissa with the way they kept me updated with all the necessary information. If your renting properties you will not go wrong with MGY

Cheryl and Spencer have been a pleasure to work with. They have been so helpful and efficient throughout the process. This has made it effortless for us to fidn the most suitable tenants for our office units, as we both lead hectic lives. They are always friendly and cheerful, but also very professional and I feel that they always have our best interests at heart as landlords. I recommend them highly.

Very helpfully took a week to sell. Oliver who initially came and sorted out the selling process.Then Nicky who was the sales progressor. Had a lot of questions from the buyer , as normal. But dealt with it carefully. All went very well.Thank you

Rented with MGY Pontcanna for several years, the team have been amazing, they are very kind and helpful. Would highly recommend them as letting agents.

We just completed our first house purchase and are very grateful for the service provided by MGY. Becky helped us from the first viewing, through all of our questions to the owner and the difficulties of sorting the buying process. Nicky was very helpful during the legal phase of the transaction and with communication between solicitors. The support, knowledge and attentiveness was much better than we experienced with other agents in the process of other house purchases that fell through.

MGY guided me through many ups and downs during sale.The Staff were always helpful and eager to please. I am especially grateful to Becky and Lilly for their positivity and guidance. I would not hesitate to recommend MGY when selling or purchasing property.