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Men's Health Clinic Reviews 

589
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, customers overwhelmingly had a great experience with this company. They consistently praise the dedicated staff and performance managers for their attentive support, professionalism, and empathy in tailoring effective treatment plans, alongside excellent customer service with regular check-ins and clear communication. The products and treatments are frequently described as life-changing, delivering significant improvements and desired results. However, some customers noted that the product did not always work as expected, with a few experiencing less effective outcomes or no solution. Additionally, a small portion of people felt dissatisfied with communication, citing unanswered calls or emails, and concerns about the accuracy of information provided by representatives.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting the wonderful medical and personal help... See more

Product

Customers consistently note positive experiences with the product, with many reporting that the medication... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness,... See more

Quality

People report positive experiences with quality, noting significant improvements in their overall quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MHC have been great to work with so far. Very attentive and proactive with support. Noticed big improvements so far only three months into the process. Looking forward to the results after the full ye... See more

Company replied

Rated 5 out of 5 stars

I would definitely recommend the medication provided by MHC. Men don't suffer in silence, and get your youth back again. Iv been taking the medicine for a year now and paired with a good diet and... See more

Company replied

Rated 5 out of 5 stars

After years of struggling with performance issues in my marriage, I finally found the support I needed. The Men’s Health Clinic had a real understanding of my condition. They didn’t just provide a... See more

Company replied

Rated 5 out of 5 stars

I am thrilled about my issue which has helped me regain my confidence. I have tried many things however it didn’t work until i tried Mens health clinic. Staffs are very helpful and on top is the CEO... See more

Company replied


Company details

  1. Reproductive Health Clinic
  2. Medical Clinic

Written by the company

Established in 2012, MHC Men’s Health Clinic has since become the #1 men's health clinic in Australia, New Zealand, the United Kingdom, and Canada. MHC Men's Health Clinic has successfully helped thousands of men for over a decade, to restore confidence and rebuild intimacy by providing fully customised, multidisciplinary treatments for those suffering with Erectile Dysfunction (ED), Premature Ejaculation (PE), and Low Libido Testosterone Replacement Therapy (TRT). Call MHC today and a Patient Coordinator will be standing by to assist you via state-of-the-art telehealth services. Men's Health Clinic is certified by Australian Made (AU), the Better Business Bureau (CA), the Canadian Business Review Board (CA), and the Care Quality Commission (UK).


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

589 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(589)

210 reviews in the last 12 months

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Rated 1 out of 5 stars

Unprofessional Conduct and Poor Customer Care

Very disappointed with my experience at this company. I signed up with MHC for a long‑term program and paid the full amount upfront, with the understanding that my medicine packages would be sent in consecutive cycles.
Due to personal circumstances, I paused the program. When I attempted to resume, I was told I needed to sign up for a completely new program, despite still having medicine packages owed to me. I explained this clearly and even offered to extend the plan, but the performance manager dismissed my concerns and ended the call abruptly.
This experience made me feel like I was just a number rather than a client they were committed to supporting. Please be cautious when dealing with them.

15 July 2026
Unprompted review
Rated 2 out of 5 stars

I year coming up

I have been on their system for the last. After being hit up for extras that They felt would help (only helped them.not me) it is now suggested in spend another $3.000 as the price is going up.
Do I want to part with $3000, plus Who knows what additionals when improvement really is subjective in this first year. Some serious thought is needed for this one.

15 July 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

Dear Sir - whilst your comments are well-noted, we are trying to identify you as a genuine patient via the right channel, at which point we will investigate. MHC.

Rated 5 out of 5 stars

Very professional and friendly

The staff are very friendly and easy to deal with.
They are very professional and explain every aspect of the experience.
The help both medically and personal is wonderful

14 July 2026
Unprompted review
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Reply from Men's Health Clinic

Dear Brendan - Lovely to hear that you found the MHC experience 'wonderful'. We sincerely appreciate the feedback. Thank you. MHC

Rated 5 out of 5 stars

I found the product perfect and the…

I found the product perfect and the customer service excellent. Strongly recommend

11 July 2026
Unprompted review
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Reply from Men's Health Clinic

We are super-happy to read that you were pleased with both our service and treatments. Thanks for recommending us. We appreciate it. MHC

Rated 5 out of 5 stars

performance and confidance,

performance and confidance,

9 July 2026
Unprompted review
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Reply from Men's Health Clinic

Sounds spot on! So good to read this Keith. We sincerely appreciate your feedback - thank you. MHC

Rated 5 out of 5 stars

great customer service

ive been working with Calvin from MHC for the last few months. its been great. hess very helpful and prompt in following up every month. I highly recommend them if you've been suffering from "guy stuff"

1 July 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

We appreciate the recommendation - thank you. MHC

Rated 5 out of 5 stars

My second month in this programme and…

My second month in this programme and have noticed improvements overall enough to keep me going thru the course .

30 June 2026
Unprompted review
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Reply from Men's Health Clinic

Glad to hear your treatment is going well. Thanks for the feedback. MHC

Rated 5 out of 5 stars

I was struggling with bad bedroom…

I was struggling with bad bedroom experiences after the treatment I have seen the another side of life and no side effects at all, now I am having great life, yes it’s very true that they do a great job, would definitely recommended MHC for sure!

30 June 2026
Unprompted review
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Reply from Men's Health Clinic

We appreciate your kind recommendation - thank you. MHC

Rated 1 out of 5 stars

Absolutely the worst experience I have…

Absolutely the worst experience I have ever had with a costumer service bases company!
I only give it one star because there is no place for negative stars would be minus 5 stars.
Don’t waste your time if you are looking for support.
Product did not work for me with no solution by their team.
$2800 totally wasted.

27 June 2026
Unprompted review
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Reply from Men's Health Clinic

Dear Tony - We are sorry to read your comments. Based on this we have launched an immediate investigation and will be in touch with you later this week after a deep dive into your medical file. Thanks for your patience in the meantime. MHC

Rated 5 out of 5 stars

My journey with MHC.I have been on the medication for some…

I have been on the medication for some months .does it work yes it does no side effects. The staff are amazing the doctors brilliant . Everything about the program is professional including the packaging. You can exercise but it's up to you .I do but that's my lifestyle. So thank you MHC .

25 June 2026
Unprompted review
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Reply from Men's Health Clinic

Great to hear you are satisfied with both our treatment and service Warren - we appreciate the feedback. Thank you. MHC

Rated 5 out of 5 stars

Great Service and Outcomes

Great Service - they really know how to support your needs and work closely with you. Big thanks to Mr Dixon for all his support.

23 June 2026
Unprompted review
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Reply from Men's Health Clinic

Thanks for feeding back to us via this positive review. We are thrilled to hear you are satisfied. MHC

Rated 5 out of 5 stars

After 6 months on the program

After 6 months on the program, I am pleased to say that the medication still works and my concern was that the dose would have been increased. With proper diet and exercise, the current dose is still good and no side effects. Very pleased with the service and the staff with their support. Would still recommend to those who need help.

11 June 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

Dear Sam - we are pleased to hear that you are satisfied with both our service and treatment. Many thanks for the feedback. MHC

Rated 5 out of 5 stars

I gave MHC a 1 star review because ......

I gave MHC a 1 star review because 0 wasn't an option. I signed up with MHC in June 2025 mainly because of ED. All through my treatment I was at pains to point out that it wasn't really the sexual side of the treatment I was interested in (I am nearly 80 years old and that ship has long disappeared over the horizon) but because ED has to do with blood circulation, it was that side of things I was trying to improve. After spending the best part of £2,000 on this treatment, I have seen no benefit at all. In the early weeks I did begin to see an improvement in ED but, with hindsight, I think that had more to do with wishful thinking than any positive results. A couple of months into the treatment it was suggested I use a cream which, amonst other things, would improve my testosterone levels. I was all in favour of this approach until I found out that it was going to cost a further £800 although, to be fair, I was offered a discount but it still meant I would have to fork out hundreds of pounds more so I politely declined. I must say that the staff at MHC have always been attentive and friendly but, sad to say, the treatment just hasn't worked for me so, from my point of view it has been a total waste of a lot of money which I can ill afford. This review has been triggered by the fact that I have just received an invitation from MHC to renew my treatment but I'm afraid that is not going to happen.

Since writing this review I have been in touch with MHC's CEO and, on reflection, think that my one star rating was unfair. After all, it's not MHC's fault that I am the exception to the rule. As I said initially, they have always been attentive and friendly and taken my medications through a number of tweaks and changes bu, unfortunately, no one them worked for me so this is no reflection on MHC. In the circumstances I should really have rated them as a five.

10 June 2026
Unprompted review
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Reply from Men's Health Clinic

(Updated 19/6)

Dear Anthony - we are pleased that we were able to talk to you today, and appreciate your kind understanding. Despite you experiencing some initial progress by increasing the strength of your compounded formula, regrettably we share your disappointed that we were unable to help you reach the performance you were hoping for. That said, as per your discussion with JM, please reach out to him directly should you wish to pursue the TRT avenue and he would be more than willing to accommodate you as his guest. Whilst we can help most men with the right treatment, sadly we cannot help everyone. Wishing you every success in the future. MHC

(Updated 16/6)

Dear Anthony - we initially had problems identifying you, but have since realised that you are in our system under a slightly different name. We have reached out to you this morning and left you a message on your voice mail. Please do call us back. Many thanks. MHC


Dear Tony - we are sorry to hear your feedback and have since deployed and immediate investigation. We will be in touch with you again shortly to discuss. Thanks for your patience. MHC

Rated 5 out of 5 stars

Easy to talk to great follow ups made…

Easy to talk to great follow ups made me relax and not feel ashamed recommend there program you anyone im 62 never thought things would happen for me

8 June 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

Dear Mike - Great to hear your experience with Men's Health Clinic has been worth recommending. Thank you. MHC

Rated 5 out of 5 stars

I was very sceptical of MHC Australia until my first phonecall

I was very sceptical of this MHC Company as there are a lot of Scam Sites out there on the web.
However I took the plunge and decided to ring the MHC Contact Number, which most Scamming Sites Do Not Have, and spoke to a Very Professional Consultant who explained the whole process in detail to me including that this MHC Company is completely Australian with their Staff all based in Australia and that someone would contact me in the next couple of days.
True to the Consultant's word Dr Fred Edwards rang me the next day.
I must say I was so impressed with his knowledge,professionalism and fantastic warm caring attitude that I signed up for this Treatment Program right there and then.
Dr Fred Edwards then advised me that I would be assigned a Performance Manager who would ring me at the agreed time we discussed.
I have been so blessed to be assigned with my Performance Manager Emma Calder. Emma you have gone above and beyond in my Treatment Program and I cannot thank you enough for your care and professionalism hey.
MHC Australia is a Very Professional Knowledgeable Caring Outfit led by Dr Fred Edwards who will also go above and beyond to make your Treatment Program as rewarding and as comfortable as possible.
Thankyou So Much Dr Fred Edwards, Performance Manager Emma Calder and All the Staff at MHC Australia.
My Absolute Best Regards to All at MHC Australia
Don Savory 😁🤙

8 June 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

Dear Don - thank you very much indeed for providing a detailed account of your experience with MHC Men's Health Clinic. We hear horror stories from so many men who have contacted various other new start up clinics and who felt they were treated poorly, or did not receive what they were promised. This is why we recommend that all men considering treatment to perform some due diligence before deciding on which clinic they should trust such as 1. How long has the clinic been in business? 2. How many positive reviews do they have?. Reviews CANNOT be manipulated due to strict algorithms so they are a strong guide as to whether the clinic has stood the test of time or whether they are potentially new and therefore a significant risk. We are thrilled you were satisfied. Have a wonderful day. MHC

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