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Men's Health Clinic Reviews 

594
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, customers overwhelmingly had a great experience with this company. They consistently praise the dedicated staff and performance managers for their attentive support, professionalism, and empathy in tailoring effective treatment plans, alongside excellent customer service with regular check-ins and clear communication. The products and treatments are frequently described as life-changing, delivering significant improvements and desired results. However, some customers noted that the product did not always work as expected, with a few experiencing less effective outcomes or no solution. Additionally, a small portion of people felt dissatisfied with communication, citing unanswered calls or emails, and concerns about the accuracy of information provided by representatives.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting the wonderful medical and personal help... See more

Product

Customers consistently note positive experiences with the product, with many reporting that the medication... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness,... See more

Quality

People report positive experiences with quality, noting significant improvements in their overall quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MHC have been great to work with so far. Very attentive and proactive with support. Noticed big improvements so far only three months into the process. Looking forward to the results after the full ye... See more

Company replied

Rated 5 out of 5 stars

I would definitely recommend the medication provided by MHC. Men don't suffer in silence, and get your youth back again. Iv been taking the medicine for a year now and paired with a good diet and... See more

Company replied

Rated 5 out of 5 stars

After years of struggling with performance issues in my marriage, I finally found the support I needed. The Men’s Health Clinic had a real understanding of my condition. They didn’t just provide a... See more

Company replied

Rated 5 out of 5 stars

I am thrilled about my issue which has helped me regain my confidence. I have tried many things however it didn’t work until i tried Mens health clinic. Staffs are very helpful and on top is the CEO... See more

Company replied


Company details

  1. Reproductive Health Clinic
  2. Medical Clinic

Written by the company

Established in 2012, MHC Men’s Health Clinic has since become the #1 men's health clinic in Australia, New Zealand, the United Kingdom, and Canada. MHC Men's Health Clinic has successfully helped thousands of men for over a decade, to restore confidence and rebuild intimacy by providing fully customised, multidisciplinary treatments for those suffering with Erectile Dysfunction (ED), Premature Ejaculation (PE), and Low Libido Testosterone Replacement Therapy (TRT). Call MHC today and a Patient Coordinator will be standing by to assist you via state-of-the-art telehealth services. Men's Health Clinic is certified by Australian Made (AU), the Better Business Bureau (CA), the Canadian Business Review Board (CA), and the Care Quality Commission (UK).


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

594 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(594)

215 reviews in the last 12 months

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Rated 5 out of 5 stars

I have a great experience with my…

I have a great experience with my proformance manager she is on top of things the meadicaion I’m on works fine anyone in doubt should try it works good for me

23 July 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

Dear Ron - we appreciate the feedback, thank you. Glad to hear your performance manager has remained fully across your ongoing patient care and that your experience with our clinic has been positive. Have a wonderful rest of the week. MHC

Rated 5 out of 5 stars

Since starting my treatment with mhc…

Since starting my treatment with mhc not only has it helped with my erectons but has given me the confidence that I lacked a very professional company with regular checks by phone and I would recommend anyone to contact mhc its one of the best things that I've done in a while

23 July 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

Dear Mr Rolfe - we are thrilled to hear that your journey with MHC was a great success, and especially that our medical team remained responsive and professional. We are always pleased to learn that we have played a small part in restoring a man's confidence. Wonderful news! We appreciate your kind recommendation - thank you. MHC

Rated 1 out of 5 stars

This company doesn’t care about the clients

This company doesn’t like to follow their own policies that are stated on their web site. I joined up for a year program. The first month was great. After that they ghosted me and never did the things they promised me in the first consolation. I have call them many times and never got a call back
They kept sending my pills to the wrong address. The rep I had would not listen to my concerns or answer my emails.
This company is a scam. Don’t care about the clients at all just the money.
I have tried to reach out to them on a number of times and get ghosted. Once they get your money they cut off communication with the client
Don’t use this company. They will not help you with any issues you have.
Talk with your own doctor they are better and help out more then MHC will.

This company needs to read all the reviews like have. Then they will see how they pissing off clients that have good money for a service that was not delivered on. Stop using A I to answer reviews. And telling people you will give them a call in a couple days is false information because I have never got a call back from posting on here so I call bull shit.

My main concern about this company is that they don’t answer calls I have left many voice mails and never got a call back. When I sent emails it was many days or weeks or no response at all.
I know you have happy clients but you are not helping the people that have reached out with the same concerns and problems I had. When the company sent me an email stating for me to state the the time and date which I did is not harassment on my part when they asked me to set the time and date. My time is worth something too. So your response to me is harassment and tells me the company doesn’t want to settle up a complaint that has been going on for over 3 months. There is documentation that the company has not provided the information and services that was sent out to me during my first meeting with them.

What you have stated in your statement was taken out of context. You forgot to mention that you started to email me first at those times. A manager asked me to set the time and date for the meeting.
So I did set the time and for the meeting. He did not respond to me to tell me that the time would not work. So I waited and when no one phoned I sent some emails for him to reply to and he did not do the professional thing of responding but rather posted it here. It is not my fault that you told me to set the time and date for the meet and you did not respond to say that would not work for you. The stuff that was posted about how I found the meds were working is one thing What you forgot to mention is the questions I had for the support manager assigned to me would not answer or talk to me about the the other services your company provided. So saying that I was enjoying the treatment is false. No one was taking my concerns properly. When no one would answer the phone or get back to by email gets a little annoying.
When you post a response get the facts straight first. And talk to the client before you take things out of context
When talked to the support manager for my case about only lasting 90 seconds she refused to help with any support to this matter. Before my problems I would last for 30 to 60 minutes. Yes the pills got me hard which is great but it would not last. The person asigned to me would not address my concerns over this. She would totally avoid the problem. I kept telling her over and over this not right and got no response. How can this company say they feel that everything is great on their end when my problems were never a dressed. When a manager looked into my file and noticed how many times I brought this up. He told me that they have a program for this. The support manager never brought this up with me or any of the other programs that you offered. Please get the whole story before taking things out of context

I was asked by a manager to set a time and date for a call to discuss my concerns and they ghosted me. If someone asks you to set up the time and date for a phone call they should respect that decision because they asked you to set up the meeting.
We need to solve this problem. MHC told me in an email that they have come to conclusion and now they don’t want to discuss it with me. I don’t understand why they won’t share the information with me.
If MHC would just have a phone call meeting with me like said they would. The discussion would clear up a lot of what I am trying to say I thought everyone would like feed back good or bad to help their company learn from their mistakes and clients. But I guess they would rather not hear anything.

21 July 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

(Updated 24/7)
Dear Clayton - we have completed our investigation and whilst we agree there were some service issues at the start of your plan due to the sudden departure of two team members which was out of our control, these issues were rectified and you were provided with a complementary extension of your treatment as a goodwill gesture. Furthermore, when you began treatment you reported a problematic 5/10 erection, and your medical notes confirm that this increased to a 9/10 to 10/10 whilst with MHC which was very positive. We do take kindly to being called a 'scam' because based on the results you enjoyed from our clinic your comment makes no sense. We are proud of what we have achieved for our patients over the last 13 years, which has derived thousands upon thousands of raving fans by successfully reconnecting intimate relationships with our treatment plans. Furthermore, we do not tolerate our team members being harassed and/or verbally abused (or in writing) which shall be reported if it continues. We note your aggressive communications again today at 2.49am, 3.08am, 3.15am, 3.30am, 3.34am, 5.01am, 5.13am, 5.15am, 5.24am & 5.33am which included various demands and unacceptable. We do not use AI to reply to messages, neither do we provide false information. Also, we do not agree with your account of what transpired, other than on one occasion our local pharmacy used the incorrect zip code, and your treatment had to be resent and was rectified. We are not miracle workers I'm afraid, although overall your treatment results were excellent. Therefore we do not agree to your refund demands and take this opportunity to wish you all the very best in the future. MHC

Dear Clayton - whilst we acknowledge your comments, we are concerned by the words you use because our organisation has been operating for the last 13 years and through this period we have successfully helped thousands upon thousands of very satisfied patients who could not have derived if what you are saying is true. Nevertheless, we have launched an immediate investigation and shall be in touch over the next few days. MHC

Rated 5 out of 5 stars

With so many myths and misleading…

With so many myths and misleading information available today it was refreshing to speak to professionals who offered fact based answers and delivered them with patience and empathy

Calvin has been fantastic in hios professional and consistent follow-up, as have been all the other team members I have interacted with

Ask your questions and make decisions based on facts - MHC is the place to ask

15 June 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

Dear Bruce - we appreciate your feedback and pleased that you are satisfied with both our products and service. Thanks for taking the time to feedback. MHC

Rated 1 out of 5 stars

Unprofessional Conduct and Poor Customer Care

Very disappointed with my experience at this company. I signed up with MHC for a long‑term program and paid the full amount upfront, with the understanding that my medicine packages would be sent in consecutive cycles.
Due to personal circumstances, I paused the program. When I attempted to resume, I was told I needed to sign up for a completely new program, despite still having medicine packages owed to me. I explained this clearly and even offered to extend the plan, but the performance manager dismissed my concerns and ended the call abruptly.
This experience made me feel like I was just a number rather than a client they were committed to supporting. Please be cautious when dealing with them.

15 July 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

(Updated 22/7)

Dear Mr Doora - please could you email us on the below email so we are able to identify you. Many thanks. MHC

Thanks for the feedback Doora. Whilst your comments are well-noted, please allow us a few days to establish who you are and once we have done so, we shall deploy an investigation. To make this process easier, please email us at info@mhc.com.au and provide your identity. Thanks in advance. MHC

Rated 2 out of 5 stars

I year coming up

I have been on their system for the last. After being hit up for extras that They felt would help (only helped them.not me) it is now suggested in spend another $3.000 as the price is going up.
Do I want to part with $3000, plus Who knows what additionals when improvement really is subjective in this first year. Some serious thought is needed for this one.

15 July 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

(Updated 20/7)

Dear anonymous - Please could you email us at info@mhc.com.au and once we have identified you as a patient, then we will of course investigate this matter further. Thanks in advance. MHC

Dear Sir - whilst your comments are well-noted, we are trying to identify you as a genuine patient via the right channel, at which point we will investigate. MHC.

Rated 5 out of 5 stars

Very professional and friendly

The staff are very friendly and easy to deal with.
They are very professional and explain every aspect of the experience.
The help both medically and personal is wonderful

14 July 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

Dear Brendan - Lovely to hear that you found the MHC experience 'wonderful'. We sincerely appreciate the feedback. Thank you. MHC

Rated 5 out of 5 stars

I found the product perfect and the…

I found the product perfect and the customer service excellent. Strongly recommend

11 July 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

We are super-happy to read that you were pleased with both our service and treatments. Thanks for recommending us. We appreciate it. MHC

Rated 5 out of 5 stars

performance and confidance,

performance and confidance,

9 July 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

Sounds spot on! So good to read this Keith. We sincerely appreciate your feedback - thank you. MHC

Rated 5 out of 5 stars

great customer service

ive been working with Calvin from MHC for the last few months. its been great. hess very helpful and prompt in following up every month. I highly recommend them if you've been suffering from "guy stuff"

1 July 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

We appreciate the recommendation - thank you. MHC

Rated 5 out of 5 stars

My second month in this programme and…

My second month in this programme and have noticed improvements overall enough to keep me going thru the course .

30 June 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

Glad to hear your treatment is going well. Thanks for the feedback. MHC

Rated 5 out of 5 stars

I was struggling with bad bedroom…

I was struggling with bad bedroom experiences after the treatment I have seen the another side of life and no side effects at all, now I am having great life, yes it’s very true that they do a great job, would definitely recommended MHC for sure!

30 June 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

We appreciate your kind recommendation - thank you. MHC

Rated 1 out of 5 stars

Absolutely the worst experience I have…

Absolutely the worst experience I have ever had with a costumer service bases company!
I only give it one star because there is no place for negative stars would be minus 5 stars.
Don’t waste your time if you are looking for support.
Product did not work for me with no solution by their team.
$2800 totally wasted.

27 June 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

Dear Tony - We are sorry to read your comments. Based on this we have launched an immediate investigation and will be in touch with you later this week after a deep dive into your medical file. Thanks for your patience in the meantime. MHC

Rated 5 out of 5 stars

My journey with MHC.I have been on the medication for some…

I have been on the medication for some months .does it work yes it does no side effects. The staff are amazing the doctors brilliant . Everything about the program is professional including the packaging. You can exercise but it's up to you .I do but that's my lifestyle. So thank you MHC .

25 June 2026
Unprompted review
Men's Health Clinic logo

Reply from Men's Health Clinic

Great to hear you are satisfied with both our treatment and service Warren - we appreciate the feedback. Thank you. MHC

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