Mayfair plumbers Reviews 311

Excellent service. Had an issue with my washing machine plumbing. Called and received a courteous response. Andrew the engineer came within 24 hours of the call. He explained everything thoroughly before doing what he needed to do. Highly recommended without hesitation

Ricky C provided a very quick and professional service. He arrived on time, worked efficiently, and completed the job to a high standard. Everything was explained clearly and I’m very happy with the result. Would definitely recommend and use again.

James was prompt and gave a quick and honest diagnosis that my unvented cylinder needed replaced immediately. He was able to do this on the same day and explained exactly what he had done along with all the legal checks and after service that should take place. Highly recommended.

A little late. But the guys got here in the end. Did the test and now waiting on the gas safety certificate. Hopefully he will email these details soon.

Great job. Fast and reliable boiler service.

Always very responsive and trustworthy

Very professional gave an honest feedback on the situation and putting in a timely and decent repair

Excellent customer service, thorough leak inspection and very friendly service. Much appreciated!

A quick response and appointment booked. Resolved the issue quickly and professionally without any additional cost.
Highly recommend.

The technician arrived on time. He clearly explained the scope of works. He executed the job professionally to my satisfaction.
Great customer service

Brilliant engineers, couldn’t recommend enough.

Straight talking and super helpful
I got Mayfair Plumbers out to do a boiler service. They noticed right away that it had a problem with a leaky flue and investigated to see if it needed to be replaced. The engineer Jack was friendly, explained everything, and was really clear. He arranged to come back to replace the boiler the following day. It's going to be an expensive week but I'm glad that he found the problem and can fix it so promptly so I can have hot water without worrying about carbon monoxide

Great price. Great knowledge. Pleasure to have around very polite and respectful.

Will be recommending.

Andrew sorted my problem straight away and helped with a couple of other related issues. Really appreciate the help.

Prompt arrival and a thorough inspection by Andrew. Really recommend!

Very disappointing experience.

We called this company for a **specific drainage issue** identified by their own engineer (a blockage between the grease trap and pipework). We paid the call-out fee in advance as required.

A second engineer attended but **did not carry out any work**. Instead, he left after a brief visit and later sent a quotation for **extensive additional works** (including full system cleaning and pipework replacement), which were not relevant to the original issue.

We were then told that the work could not be carried out because the kitchen was in operation — however, this was not raised at the time of booking, and the location of the blockage is not within the active kitchen area.

Importantly, we brought in another drainage company, who **resolved the blockage in approximately 28 minutes** without any of the additional works that had been proposed.

The issue therefore remains that we have **paid for a service that was not delivered**, and our request for a refund has been refused.

Attempts to resolve this with the office were not handled professionally and the call ended without any resolution.

We would strongly recommend that others clarify the exact scope of work and expectations in advance.

The engineer identified how to resolve the problem with my taps. He has suggested replacing my taps. A prompt and helpful response to the issue I had.

Fantastic service from Andrew at Mayfair Plumber. He unblocked my kitchen sink quickly and professionally, great workmanship and very friendly. Highly recommended.

Had James the Boiler Engineer attend my old and unreliable boiler , WOW what a professional and cleaver man he is , has my hot water up and running within the hour , very professional service , would fully recommend James , I won’t be using anyone else xx Well done James you are a credit to the Company

Great experience with Andrew from Mayfair plumbers. Gave us plenty of notice of his arrival, came on time and carried out his work professionally and efficiently. He looked at our gas hob and taps and provided advice on repairs and maintenance on top of the work carried out. Would definitely use Mayfair plumbers again!