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Maxima Reviews 4,885

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Everything was respected by Maxima, the only thing is that we are waiting a long time for the delivery... Customs clearance process, courier service... We have been waiting for about a month.

Company replied

Rated 1 out of 5 stars

I just got feed back from them and it says the rubber gets warm but no. It isn't. The rubbers are fine. The refrigerator not getting cold already after a year and the entrance (where the door... See more

Company replied

Rated 5 out of 5 stars

we bought a meat grinder for 500euro and it stopped working in 2 weeks. **UPDATE** Well, i wouldn't have believed you if you told me that Maxima takes these reviews so seriously, but they do! I wa... See more

Company replied

Rated 4 out of 5 stars

The technical team is answering very fast and helped me, thank you. The Dachser transportation cost is very very expensive. We have a carrier at a very good price but the goods are not palletized (e... See more

Company replied

Company details

  1. Electrical Appliance Wholesaler

Written by the company

With more than 50 years of experience, Maxima is a trusted name in the professional kitchen & hospitality sector. We provide durable, safe, and innovative kitchen equipment that can easily handle intensive daily use. Our products meet the strictest European quality and safety standards and are fairly priced. This way, we combine quality with affordability. What makes Maxima different is our dedication to customer satisfaction; we make people smile! Our in-house sales and support team is ready in 14 languages to provide fast and expert advice and service. We also have our own technical department and warehouse, so customers can always rely on quick solutions and reliable spare parts. Our core values, teamwork, professionalism, commitment, resourcefulness, and energy, form the foundation of everything we do. They guarantee not only high-quality products, but also a smooth purchasing experience and long-term partnerships. Today, customers in more than 80 countries trust Maxima. With a wide product range, excellent service, and continuous innovation, we make sure our partners and their customers can always count on us.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Clarity of product explanation

Clarity of product explanation, cart experience.

13 April 2023
Maxima logo

Reply from Maxima

Good afternoon Mr/Mrs Ciobotaru,

Thank you for posting your nice review.

We wish you lots of fun with your planetary mixer.

Kind regards,

Rated 5 out of 5 stars

A fast delivery

A fast delivery, with many thanks

30 March 2023
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Reply from Maxima

Good afternoon Mr. Gabriel,

Thank you for posting your review.

We wish you many years of enjoyment from your planetary mixer.

Kind regards,

Team Maxima

Rated 5 out of 5 stars

My new Mini Waffle Maker

While looking at the Mini Waffle Maker, I was a bit sceptical due to some negative reviews addressing mostly shipping issues. My Mini Waffle Maker was shipped on 7th April and I received it 13th April. 6 days all in all from Netherland to Croatia is not much, considering the fact that Sunday was Easter day and Monday was Easter Monday…so it’s excellent!
Quality wise it’s really surprising. It’s heavy and robust and jet, although commercial grade built it has fancy slick lines and nice design, beautiful inox. It’s too soon to speak of durability. I will post a review after a year of usage, but on the first look after this first very positive impression I think it will meet all my expectations.
Thanks Maxima!
Dean

12 April 2023
Unprompted review
Maxima logo

Reply from Maxima

Dear Mr or Mrs Dean,

Thank you very much for your nice review and feedback. We appreciate this very much.

We wish you a lot of fun with the purchase of the Mini Waffle Maker. If we can advise you in the future, we would like to hear from you.

We wish you a nice day!

Team
Maxima

Rated 5 out of 5 stars

the quality of the table is very…

the quality of the table is very stable, my only concern was the packing of the screws (small things) it was scattered around luckily it was complete.

14 March 2023
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Reply from Maxima

Good morning Ms. Vuelban,

Thank you for posting your nice review.

We will take it off the screws to improve this.

We hope you enjoy using your oven.

Kind regards,

Team Maxima

Rated 5 out of 5 stars

Best quality/price

Best quality/price, good pro equipments

13 March 2023
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Reply from Maxima

Dear Mr or Mrs Ghribi,

Thank you very much for your nice review and feedback. We appreciate this very much.

We wish you a lot of fun with the purchase of the Piastra rigata per panini MCG. If we can advise you in the future, we would like to hear from you.

I trust to have informed you sufficiently and wish you a nice day.

Team
Maxima

Rated 5 out of 5 stars

OK product.

Received after a few days. And works great.

13 March 2023
Unprompted review
Maxima logo

Reply from Maxima

Dear Mr or Mrs Langeland,

Thank you very much for your nice review and feedback. We appreciate this very much.

We wish you a lot of fun with the purchase of your order. If we can advise you in the future, we would like to hear from you.

I trust to have informed you sufficiently and wish you a nice day.

Team
Maxima

Rated 5 out of 5 stars

Super

Super. Super.

27 March 2023
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Reply from Maxima

Beste meneer of mevrouw Aydin,

Hartelijk bedankt voor uw mooie review en feedback, dit waarderen wij zeer.

Wij wensen u veel plezier met de aankoop. Mochten we u in de toekomst nog kunnen adviseren dan horen wij dit graag.

Team
Maxima

Rated 5 out of 5 stars

Easy

Easy, quick, reliable

8 March 2023
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Reply from Maxima

Dear Mr. or Mrs. Wahlig,

Thank you very much for your nice review and feedback, we really appreciate it.

We wish you a lot of fun with the purchase of the Kamado Grill. If we can advise you in the future, we would like to hear from you.

Team
Maxima

Rated 5 out of 5 stars

Very easy to use

Very easy to use, silent, very helpful. I recommend with confidence.

27 March 2023
Maxima logo

Reply from Maxima

Good afternoon Ms. Carmen,

Thank you for posting your nice review.

We hope you continue to enjoy your purchase.

Kind regards,

Team Maxima

Rated 5 out of 5 stars

good product

good product, fast, all very efficient.

26 March 2023
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Reply from Maxima

Good afternoon Ms. Claudia,

Thank you for posting your nice review.

We wish you a lot of pleasure with your purchase.

Kind regards,

Team Maxima

Rated 5 out of 5 stars

Excellent service

Excellent service, quick, fast and goods arrive in perfect condition ready to go. Thanks for your help

5 March 2023
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Reply from Maxima

Good morning Mr van Beckhoven,

Thank you for posting your nice review.

We wish you a lot of pleasure with your purchase.

Yours sincerely,

Team Maxima

Rated 5 out of 5 stars

Very good

Fast orders, proceed immediately.

22 March 2023
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Reply from Maxima

Dear Mr or Mrs Velev,

Thank you very much for your review and feedback.

We wish you a lot of fun with your purchase. If we can advise you in the future, we would like to hear from you.

Team
Maxima

Rated 1 out of 5 stars

because you are not abble to put our…

because you are not abble to put our vat number we will buy only once at your website

20 March 2023
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Reply from Maxima

Good afternoon Mr Alhadeff,

Thank you for posting your review.

We will get back to you in a personal message

Kind regards,

Team Maxima

Rated 5 out of 5 stars

we bought a meat grinder for 500euro…

we bought a meat grinder for 500euro and it stopped working in 2 weeks.

**UPDATE**
Well, i wouldn't have believed you if you told me that Maxima takes these reviews so seriously, but they do! I was going to give 4 stars because our whole issue wasn't resolved 100%, but i gave 5 stars because they did their best to address our issue and THEY LISTENED and RESPONDED and really thats what its all about!

20 March 2023
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Reply from Maxima

Dear Mr or Mrs Fahmi,

Thank you very much for your review and feedback.

We understand that there would be a problem with your purchase, we would like to receive this in a personal message via our website. So that our technical service can look into this.

Team
Maxima


Good morning Mr. Abdel Fahmi,

Thank you for amending your review.

Glad to hear that everything has been resolved to your satisfaction.

Kind regards,

Team Maxima

Rated 5 out of 5 stars
Maxima logo

Reply from Maxima

Dear Mr. or Mrs. Chikova,

Thank you for your nice review and feedback.

We wish you a lot of fun with your purchase! If we can advise you in the future, we would like to hear from you.
Yours sincerely,

Team
Maxima

Rated 5 out of 5 stars

professional microwave

Excellent quality
Excellent service by Maxima

21 January 2023
Maxima logo

Reply from Maxima

Dear Mr or Mrs Parry,

Thank you for your nice review and feedback.

We wish you a lot of fun with your purchase! If we can advise you in the future, we would like to hear from you.

Yours sincerely,

Team
Maxima

Rated 5 out of 5 stars

From soup to nuts you guys are first…

From soup to nuts you guys are first class.

Your follow up and service is top notch!

20 February 2023
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Reply from Maxima

Dear Mr. or Mrs. Shanahan,

Thank you for your nice review and feedback.

We wish you a lot of fun with your purchase! If we can advise you in the future, we would like to hear from you.

Yours sincerely,

Team
Maxima

Rated 5 out of 5 stars

High quality equipment

High quality equipment. Fast delivery.
Very reasonable prices for high quality items.

5 March 2023
Maxima logo

Reply from Maxima

Dear Mr. or Mrs. Kalpaks,

Thank you for your nice review and feedback!

We wish you a lot of fun with the purchase! If we can advise you in the future, we would like to hear from you.

Yours sincerely,

Team
Maxima

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